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.portal-btn-primary--toolbar,.portal-ticket-detail-toolbar .portal-btn-secondary--toolbar{min-height:2rem;box-shadow:none;padding-block:.3125rem;padding-inline:.875rem;font-size:.8125rem;font-weight:600}.portal-ticket-detail-toolbar .portal-btn-primary--toolbar{background-color:#002849}.portal-ticket-detail-toolbar .portal-btn-primary--toolbar:hover{background-color:#113768}.portal-ticket-detail-toolbar .portal-btn-secondary--positive{color:#065f46;border-color:#a7f3d0}.portal-ticket-detail-toolbar .portal-btn-secondary--positive:hover{color:#047857;background:#ecfdf5;border-color:#6ee7b7}@media (width<=639px){.portal-toolbar--ticket{flex-direction:column;align-items:stretch}.portal-page-actions--ticket{flex-direction:column;align-items:stretch;width:100%}.portal-button-row--primary,.portal-button-row--secondary{width:100%}.portal-ticket-detail-toolbar .portal-btn-primary--toolbar,.portal-ticket-detail-toolbar .portal-btn-secondary--toolbar{justify-content:center;width:100%}.portal-ticket-detail-toolbar-form{width:100%}}@media (width>=640px){.portal-page-actions--ticket{justify-content:flex-end;margin-left:auto}}.portal-ticket-detail-toolbar--badges-only .portal-toolbar--ticket{justify-content:flex-start}.portal-page--ticket .portal-ticket-aside .portal-aside-card,.portal-page--ticket .portal-ticket-aside .portal-ticket-aside-card,.portal-page--ticket .portal-ticket-aside .portal-level-timeline--aside:not(.portal-level-timeline--expanded){overflow:visible}.portal-page--ticket .portal-ticket-aside .portal-level-timeline--aside.portal-level-timeline--expanded{overflow:hidden}.institutional-site{--arvel-ease:cubic-bezier(.2, .8, .2, 1)}.js-reveal-ready .reveal-on-scroll{opacity:0;transition:opacity .62s var(--arvel-ease), transform .62s var(--arvel-ease), border-color .22s ease, box-shadow .22s ease, background-color .22s ease, color .22s ease;transition-delay:var(--reveal-delay,0s);will-change:opacity, transform;transform:translateY(18px)}.js-reveal-ready .reveal-on-scroll.reveal-visible{opacity:1;transform:translate(0)}.institutional-site .interactive-card,.institutional-site main article{transition:transform .22s var(--arvel-ease), border-color .22s ease, box-shadow .22s ease, background-color .22s ease}.institutional-site .interactive-card:hover,.institutional-site main article:hover{border-color:#0598ce73;transform:translateY(-4px);box-shadow:0 16px 34px #0028491f}.institutional-site main article :where(svg,.service-dropdown-icon),.institutional-site .interactive-icon{transition:transform .22s var(--arvel-ease), color .22s ease, background-color .22s ease}.institutional-site main article:hover :where(svg,.interactive-icon){transform:translateY(-1px)scale(1.04)}.institutional-site .site-button,.institutional-site main a.inline-flex,.institutional-site header a.inline-flex{transition:transform .18s var(--arvel-ease), border-color .18s ease, box-shadow .18s ease, background-color .18s ease, color .18s ease}.institutional-site .site-button:hover,.institutional-site main a.inline-flex:hover,.institutional-site header a.inline-flex:hover{transform:translateY(-2px)}.institutional-site main a.inline-flex:hover{box-shadow:0 12px 24px #0028491a}.institutional-site .header-client-button{color:#113768;min-height:2.75rem;transition:transform .18s var(--arvel-ease), border-color .18s ease, background-color .18s ease, box-shadow .18s ease, color .18s ease;background:#fff;border:1px solid #11376829;border-radius:999px;justify-content:center;align-items:center;gap:.55rem;padding:.625rem 1.125rem;font-size:.875rem;font-weight:700;line-height:1;display:inline-flex;box-shadow:0 8px 18px #0028490a}.institutional-site .header-client-button svg{width:1rem;height:1rem}.institutional-site .header-client-button:hover{color:#002849;background:#0598ce0f;border-color:#0598ce73;transform:translateY(-2px);box-shadow:0 12px 24px #00284914}.institutional-site .header-client-button:focus-visible{outline-offset:3px;outline:2px solid #0598ce}.institutional-site .header-client-button--mobile{width:100%}.institutional-site .site-link,.institutional-site main a:not(.inline-flex){text-underline-offset:.22em;transition:color .18s,text-decoration-color .18s}.institutional-site main a:not(.inline-flex):hover{text-decoration-line:underline;text-decoration-color:currentColor}.institutional-site .service-dropdown-item{transition:transform .18s var(--arvel-ease), background-color .18s ease, color .18s ease}.institutional-site .service-dropdown-item:hover{transform:translate(2px)}.institutional-site .service-dropdown-item:hover .service-dropdown-icon{background-color:#0598ce24;transform:scale(1.05)}@media (prefers-reduced-motion:reduce){.js-reveal-ready .reveal-on-scroll,.institutional-site .interactive-card,.institutional-site main article,.institutional-site .site-button,.institutional-site main a,.institutional-site header a,.institutional-site .service-dropdown-item,.institutional-site .interactive-icon{opacity:1;will-change:auto;transition:none;animation:none;transform:none}}@keyframes arvel-client-logo-marquee{0%{transform:translate(0)}to{transform:translate(-50%)}}.arvel-client-logo-marquee{animation:arvel-client-logo-marquee var(--arvel-client-logo-duration,36s) linear infinite}.arvel-client-logo-marquee:hover{animation-play-state:paused}.arvel-client-logo-marquee-image{filter:grayscale()brightness(0)invert();opacity:.78}.arvel-client-logo-marquee .group:hover .arvel-client-logo-marquee-image{opacity:1}@media (prefers-reduced-motion:reduce){.arvel-client-logo-marquee{animation-duration:1ms;animation-play-state:paused}}@property --tw-translate-x{syntax:"*";inherits:false;initial-value:0}@property --tw-translate-y{syntax:"*";inherits:false;initial-value:0}@property --tw-translate-z{syntax:"*";inherits:false;initial-value:0}@property --tw-rotate-x{syntax:"*";inherits:false}@property --tw-rotate-y{syntax:"*";inherits:false}@property --tw-rotate-z{syntax:"*";inherits:false}@property --tw-skew-x{syntax:"*";inherits:false}@property --tw-skew-y{syntax:"*";inherits:false}@property --tw-space-y-reverse{syntax:"*";inherits:false;initial-value:0}@property --tw-space-x-reverse{syntax:"*";inherits:false;initial-value:0}@property --tw-divide-y-reverse{syntax:"*";inherits:false;initial-value:0}@property --tw-border-style{syntax:"*";inherits:false;initial-value:solid}@property --tw-gradient-position{syntax:"*";inherits:false}@property --tw-gradient-from{syntax:"<color>";inherits:false;initial-value:#0000}@property --tw-gradient-via{syntax:"<color>";inherits:false;initial-value:#0000}@property --tw-gradient-to{syntax:"<color>";inherits:false;initial-value:#0000}@property --tw-gradient-stops{syntax:"*";inherits:false}@property --tw-gradient-via-stops{syntax:"*";inherits:false}@property --tw-gradient-from-position{syntax:"<length-percentage>";inherits:false;initial-value:0%}@property --tw-gradient-via-position{syntax:"<length-percentage>";inherits:false;initial-value:50%}@property --tw-gradient-to-position{syntax:"<length-percentage>";inherits:false;initial-value:100%}@property --tw-leading{syntax:"*";inherits:false}@property --tw-font-weight{syntax:"*";inherits:false}@property --tw-tracking{syntax:"*";inherits:false}@property --tw-ordinal{syntax:"*";inherits:false}@property --tw-slashed-zero{syntax:"*";inherits:false}@property --tw-numeric-figure{syntax:"*";inherits:false}@property --tw-numeric-spacing{syntax:"*";inherits:false}@property --tw-numeric-fraction{syntax:"*";inherits:false}@property --tw-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-shadow-color{syntax:"*";inherits:false}@property --tw-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-inset-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-inset-shadow-color{syntax:"*";inherits:false}@property --tw-inset-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-ring-color{syntax:"*";inherits:false}@property --tw-ring-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-inset-ring-color{syntax:"*";inherits:false}@property --tw-inset-ring-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-ring-inset{syntax:"*";inherits:false}@property --tw-ring-offset-width{syntax:"<length>";inherits:false;initial-value:0}@property --tw-ring-offset-color{syntax:"*";inherits:false;initial-value:#fff}@property --tw-ring-offset-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-blur{syntax:"*";inherits:false}@property --tw-brightness{syntax:"*";inherits:false}@property --tw-contrast{syntax:"*";inherits:false}@property --tw-grayscale{syntax:"*";inherits:false}@property --tw-hue-rotate{syntax:"*";inherits:false}@property --tw-invert{syntax:"*";inherits:false}@property --tw-opacity{syntax:"*";inherits:false}@property --tw-saturate{syntax:"*";inherits:false}@property --tw-sepia{syntax:"*";inherits:false}@property --tw-drop-shadow{syntax:"*";inherits:false}@property --tw-drop-shadow-color{syntax:"*";inherits:false}@property --tw-drop-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-drop-shadow-size{syntax:"*";inherits:false}@property --tw-backdrop-blur{syntax:"*";inherits:false}@property --tw-backdrop-brightness{syntax:"*";inherits:false}@property --tw-backdrop-contrast{syntax:"*";inherits:false}@property --tw-backdrop-grayscale{syntax:"*";inherits:false}@property --tw-backdrop-hue-rotate{syntax:"*";inherits:false}@property --tw-backdrop-invert{syntax:"*";inherits:false}@property --tw-backdrop-opacity{syntax:"*";inherits:false}@property --tw-backdrop-saturate{syntax:"*";inherits:false}@property --tw-backdrop-sepia{syntax:"*";inherits:false}@property --tw-duration{syntax:"*";inherits:false}@property --tw-ease{syntax:"*";inherits:false}@property --tw-content{syntax:"*";inherits:false;initial-value:""}@keyframes spin{to{transform:rotate(360deg)}}@keyframes ping{75%,to{opacity:0;transform:scale(2)}}@keyframes pulse{50%{opacity:.5}}@keyframes bounce{0%,to{animation-timing-function:cubic-bezier(.8,0,1,1);transform:translateY(-25%)}50%{animation-timing-function:cubic-bezier(0,0,.2,1);transform:none}}

/* Portal component styles */

.portal-shell{color:#002849;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;background-color:oklab(89.1431% -5.96046e-8 5.96046e-8/.3);min-height:100vh;overflow-x:hidden}
.portal-workspace{min-width:calc(var(--spacing) * 0);overflow-x:hidden}
.portal-main{width:100%;max-width:none;min-width:0;margin-inline:0;overflow-x:hidden;padding:clamp(1.25rem,1.6vw,2rem)}
.portal-layout-fluid{width:100%;max-width:none;min-width:0}
.portal-content-readable{width:100%;max-width:min(100%,92rem);min-width:0;margin-inline:0}
.portal-form-shell{width:100%;max-width:min(100%,76rem);min-width:0;margin-inline:0}
.portal-form-shell--compact{max-width:min(100%,60rem)}
@media (max-width:640px){.portal-main{padding:1.25rem 1rem}}
.portal-text-secondary{color:oklab(33.9453% -.0224369 -.0931594/.72)}
.portal-text-muted{color:oklab(33.9453% -.0224369 -.0931594/.58)}
.portal-card{border-radius:var(--radius-3xl);border-style:var(--tw-border-style);background-color:var(--color-white);--tw-shadow:0 1px 3px 0 var(--tw-shadow-color,#0000001a), 0 1px 2px -1px var(--tw-shadow-color,#0000001a);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);--tw-shadow-color:#0028490d;border-width:1px;border-color:#dbdbdb}
.portal-card{--tw-shadow-color:color-mix(in oklab, oklab(27.1217% -.0269156 -.069435/.05) var(--tw-shadow-alpha), transparent)}
.portal-card-padded{border-radius:var(--radius-3xl);border-style:var(--tw-border-style);background-color:var(--color-white);padding:calc(var(--spacing) * 6);--tw-shadow:0 1px 3px 0 var(--tw-shadow-color,#0000001a), 0 1px 2px -1px var(--tw-shadow-color,#0000001a);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);--tw-shadow-color:#0028490d;border-width:1px;border-color:#dbdbdb}
.portal-card-padded{--tw-shadow-color:color-mix(in oklab, oklab(27.1217% -.0269156 -.069435/.05) var(--tw-shadow-alpha), transparent)}
.portal-card-padded{padding:calc(var(--spacing) * 7)}
.portal-card-interactive{border-radius:var(--radius-3xl);border-style:var(--tw-border-style);background-color:var(--color-white);--tw-shadow:0 1px 3px 0 var(--tw-shadow-color,#0000001a), 0 1px 2px -1px var(--tw-shadow-color,#0000001a);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);--tw-shadow-color:#0028490d;border-width:1px;border-color:#dbdbdb}
.portal-card-interactive{--tw-shadow-color:color-mix(in oklab, oklab(27.1217% -.0269156 -.069435/.05) var(--tw-shadow-alpha), transparent)}
.portal-card-interactive{transition-property:color,background-color,border-color,outline-color,text-decoration-color,fill,stroke,--tw-gradient-from,--tw-gradient-via,--tw-gradient-to,opacity,box-shadow,transform,translate,scale,rotate,filter,-webkit-backdrop-filter,backdrop-filter,display,content-visibility,overlay,pointer-events;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration));--tw-duration:.2s;transition-duration:.2s}
.portal-card-interactive:hover{--tw-shadow:0 4px 6px -1px var(--tw-shadow-color,#0000001a), 0 2px 4px -2px var(--tw-shadow-color,#0000001a);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);border-color:oklab(63.9457% -.0790464 -.104559/.4)}
.portal-form-panel{border-radius:var(--radius-3xl);border-style:var(--tw-border-style);background-color:var(--color-white);padding:calc(var(--spacing) * 6);--tw-shadow:0 1px 3px 0 var(--tw-shadow-color,#0000001a), 0 1px 2px -1px var(--tw-shadow-color,#0000001a);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);--tw-shadow-color:#0028490d;border-width:1px;border-color:#dbdbdb}
.portal-form-panel{--tw-shadow-color:color-mix(in oklab, oklab(27.1217% -.0269156 -.069435/.05) var(--tw-shadow-alpha), transparent)}
.portal-form-panel{padding:calc(var(--spacing) * 8)}
.portal-input{border-radius:var(--radius-2xl);border-style:var(--tw-border-style);background-color:var(--color-white);width:100%;padding-inline:calc(var(--spacing) * 4);padding-block:calc(var(--spacing) * 3);font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height));color:#002849;transition-property:color,background-color,border-color,outline-color,text-decoration-color,fill,stroke,--tw-gradient-from,--tw-gradient-via,--tw-gradient-to,opacity,box-shadow,transform,translate,scale,rotate,filter,-webkit-backdrop-filter,backdrop-filter,display,content-visibility,overlay,pointer-events;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration));--tw-outline-style:none;border-width:1px;border-color:#dbdbdb;outline-style:none}
.portal-input::placeholder{color:oklab(33.9453% -.0224369 -.0931594/.4)}
.portal-input:focus{--tw-ring-shadow:var(--tw-ring-inset,) 0 0 0 calc(2px + var(--tw-ring-offset-width)) var(--tw-ring-color,currentcolor);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);--tw-ring-color:oklab(63.9457% -.0790464 -.104559/.2);border-color:#0598ce}
.portal-input:disabled{cursor:not-allowed;opacity:.7;background-color:oklab(89.1432% -5.96046e-8 5.96046e-8/.2)}
.portal-input{appearance:none;padding-right:calc(var(--spacing) * 10);background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' fill='none' viewBox='0 0 24 24' stroke='%23113768'%3E%3Cpath stroke-linecap='round' stroke-linejoin='round' stroke-width='2' d='M19.5 8.25l-7.5 7.5-7.5-7.5'/%3E%3C/svg%3E");background-position:right .75rem center;background-repeat:no-repeat;background-size:1.25rem}
.portal-label{margin-bottom:calc(var(--spacing) * 2);font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height));--tw-font-weight:var(--font-weight-bold);font-weight:var(--font-weight-bold);color:#113768;display:block}
.portal-filter-label{margin-bottom:calc(var(--spacing) * 2);font-size:var(--text-xs);line-height:var(--tw-leading,var(--text-xs--line-height));--tw-font-weight:var(--font-weight-bold);font-weight:var(--font-weight-bold);--tw-tracking:var(--tracking-wide);letter-spacing:var(--tracking-wide);color:oklab(33.9453% -.0224369 -.0931594/.6);text-transform:uppercase;display:block}
.portal-field-error{margin-top:calc(var(--spacing) * 2);font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height));--tw-font-weight:var(--font-weight-semibold);font-weight:var(--font-weight-semibold);color:var(--color-red-600)}
.portal-btn-primary{min-height:calc(var(--spacing) * 11);padding-inline:calc(var(--spacing) * 6);padding-block:calc(var(--spacing) * 2.5);font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height));--tw-font-weight:var(--font-weight-bold);font-weight:var(--font-weight-bold);color:var(--color-white);--tw-shadow:0 4px 6px -1px var(--tw-shadow-color,#0000001a), 0 2px 4px -2px var(--tw-shadow-color,#0000001a);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);--tw-shadow-color:#0598ce33;background-color:#0598ce;border-radius:3.40282e38px;justify-content:center;align-items:center;display:inline-flex}
.portal-btn-primary{--tw-shadow-color:color-mix(in oklab, oklab(63.9457% -.0790464 -.104559/.2) var(--tw-shadow-alpha), transparent)}
.portal-btn-primary{transition-property:color,background-color,border-color,outline-color,text-decoration-color,fill,stroke,--tw-gradient-from,--tw-gradient-via,--tw-gradient-to,opacity,box-shadow,transform,translate,scale,rotate,filter,-webkit-backdrop-filter,backdrop-filter,display,content-visibility,overlay,pointer-events;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration))}
.portal-btn-primary:hover{background-color:#113768}
.portal-btn-primary:focus{--tw-ring-shadow:var(--tw-ring-inset,) 0 0 0 calc(2px + var(--tw-ring-offset-width)) var(--tw-ring-color,currentcolor);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);--tw-ring-color:oklab(63.9457% -.0790464 -.104559/.4);--tw-ring-offset-width:2px;--tw-ring-offset-shadow:var(--tw-ring-inset,) 0 0 0 var(--tw-ring-offset-width) var(--tw-ring-offset-color);--tw-outline-style:none;outline-style:none}
.portal-btn-primary:disabled{cursor:not-allowed;opacity:.6}
.portal-btn-secondary{min-height:calc(var(--spacing) * 11);border-style:var(--tw-border-style);background-color:var(--color-white);padding-inline:calc(var(--spacing) * 6);padding-block:calc(var(--spacing) * 2.5);font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height));--tw-font-weight:var(--font-weight-bold);font-weight:var(--font-weight-bold);color:#002849;transition-property:color,background-color,border-color,outline-color,text-decoration-color,fill,stroke,--tw-gradient-from,--tw-gradient-via,--tw-gradient-to,opacity,box-shadow,transform,translate,scale,rotate,filter,-webkit-backdrop-filter,backdrop-filter,display,content-visibility,overlay,pointer-events;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration));border-width:1px;border-color:#dbdbdb;border-radius:3.40282e38px;justify-content:center;align-items:center;display:inline-flex}
.portal-btn-secondary:hover{color:#0598ce;border-color:#0598ce}
.portal-btn-secondary:focus{--tw-ring-shadow:var(--tw-ring-inset,) 0 0 0 calc(2px + var(--tw-ring-offset-width)) var(--tw-ring-color,currentcolor);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);--tw-ring-color:oklab(63.9457% -.0790464 -.104559/.4);--tw-ring-offset-width:2px;--tw-ring-offset-shadow:var(--tw-ring-inset,) 0 0 0 var(--tw-ring-offset-width) var(--tw-ring-offset-color);--tw-outline-style:none;outline-style:none}
.portal-btn-secondary:disabled{cursor:not-allowed;opacity:.6}
.portal-btn-ghost{min-height:calc(var(--spacing) * 11);padding-inline:calc(var(--spacing) * 6);padding-block:calc(var(--spacing) * 2.5);font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height));--tw-font-weight:var(--font-weight-bold);font-weight:var(--font-weight-bold);color:#113768;transition-property:color,background-color,border-color,outline-color,text-decoration-color,fill,stroke,--tw-gradient-from,--tw-gradient-via,--tw-gradient-to,opacity,box-shadow,transform,translate,scale,rotate,filter,-webkit-backdrop-filter,backdrop-filter,display,content-visibility,overlay,pointer-events;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration));border-radius:3.40282e38px;justify-content:center;align-items:center;display:inline-flex}
.portal-btn-ghost:hover{background-color:oklab(89.1432% -5.96046e-8 5.96046e-8/.4)}
.portal-btn-ghost:focus{--tw-ring-shadow:var(--tw-ring-inset,) 0 0 0 calc(2px + var(--tw-ring-offset-width)) var(--tw-ring-color,currentcolor);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);--tw-ring-color:oklab(63.9457% -.0790464 -.104559/.4);--tw-ring-offset-width:2px;--tw-ring-offset-shadow:var(--tw-ring-inset,) 0 0 0 var(--tw-ring-offset-width) var(--tw-ring-offset-color);--tw-outline-style:none;outline-style:none}
.portal-link{font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height));--tw-font-weight:var(--font-weight-bold);font-weight:var(--font-weight-bold);color:#0598ce;transition-property:color,background-color,border-color,outline-color,text-decoration-color,fill,stroke,--tw-gradient-from,--tw-gradient-via,--tw-gradient-to,opacity,box-shadow,transform,translate,scale,rotate,filter,-webkit-backdrop-filter,backdrop-filter,display,content-visibility,overlay,pointer-events;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration))}
.portal-link:hover{color:#113768}
.portal-table-wrap{border-radius:var(--radius-3xl);border-style:var(--tw-border-style);background-color:var(--color-white);--tw-shadow:0 1px 3px 0 var(--tw-shadow-color,#0000001a), 0 1px 2px -1px var(--tw-shadow-color,#0000001a);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);--tw-shadow-color:#0028490d;border-width:1px;border-color:#dbdbdb;overflow:hidden}
.portal-table-wrap{--tw-shadow-color:color-mix(in oklab, oklab(27.1217% -.0269156 -.069435/.05) var(--tw-shadow-alpha), transparent)}
.portal-table{min-width:100%}
.portal-table>:not(:last-child)){--tw-divide-y-reverse:0;border-bottom-style:var(--tw-border-style);border-top-style:var(--tw-border-style);border-top-width:calc(1px * var(--tw-divide-y-reverse));border-bottom-width:calc(1px * calc(1 - var(--tw-divide-y-reverse)));border-color:#dbdbdb}
.portal-table{font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height))}
.portal-table thead{text-align:left;font-size:var(--text-xs);line-height:var(--tw-leading,var(--text-xs--line-height));--tw-font-weight:var(--font-weight-bold);font-weight:var(--font-weight-bold);--tw-tracking:var(--tracking-wide);letter-spacing:var(--tracking-wide);color:oklab(33.9453% -.0224369 -.0931594/.7);text-transform:uppercase;background-color:oklab(89.1431% -5.96046e-8 5.96046e-8/.25)}
.portal-table th{padding-inline:calc(var(--spacing) * 5);padding-block:calc(var(--spacing) * 4)}
.portal-table td{padding-inline:calc(var(--spacing) * 5);padding-block:calc(var(--spacing) * 4);color:oklab(33.9453% -.0224369 -.0931594/.9)}
.portal-table tbody>:not(:last-child)){--tw-divide-y-reverse:0;border-bottom-style:var(--tw-border-style);border-top-style:var(--tw-border-style);border-top-width:calc(1px * var(--tw-divide-y-reverse));border-bottom-width:calc(1px * calc(1 - var(--tw-divide-y-reverse)));border-color:#dbdbdb}
.portal-table tbody tr{transition-property:color,background-color,border-color,outline-color,text-decoration-color,fill,stroke,--tw-gradient-from,--tw-gradient-via,--tw-gradient-to,opacity,box-shadow,transform,translate,scale,rotate,filter,-webkit-backdrop-filter,backdrop-filter,display,content-visibility,overlay,pointer-events;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration))}
.portal-table tbody tr:hover{background-color:oklab(89.1432% -5.96046e-8 5.96046e-8/.1)}
.portal-filter-panel{border-radius:var(--radius-3xl);border-style:var(--tw-border-style);background-color:var(--color-white);padding:calc(var(--spacing) * 5);--tw-shadow:0 1px 3px 0 var(--tw-shadow-color,#0000001a), 0 1px 2px -1px var(--tw-shadow-color,#0000001a);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);--tw-shadow-color:#0028490d;border-width:1px;border-color:#dbdbdb}
.portal-filter-panel{--tw-shadow-color:color-mix(in oklab, oklab(27.1217% -.0269156 -.069435/.05) var(--tw-shadow-alpha), transparent)}
.portal-filter-panel{padding:calc(var(--spacing) * 6)}
.portal-filter-bar{margin-bottom:calc(var(--spacing) * 4);min-width:calc(var(--spacing) * 0);border-radius:var(--radius-2xl);border-style:var(--tw-border-style);background-color:var(--color-white);padding-inline:calc(var(--spacing) * 3);padding-block:calc(var(--spacing) * 2);--tw-shadow:0 1px 3px 0 var(--tw-shadow-color,#0000001a), 0 1px 2px -1px var(--tw-shadow-color,#0000001a);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);--tw-shadow-color:#0028490d;border-width:1px;border-color:#dbdbdb}
.portal-filter-bar{--tw-shadow-color:color-mix(in oklab, oklab(27.1217% -.0269156 -.069435/.05) var(--tw-shadow-alpha), transparent)}
.portal-filter-bar-form{min-width:calc(var(--spacing) * 0);gap:calc(var(--spacing) * 2);flex-direction:column;display:flex}
.portal-filter-bar-form{align-items:center;gap:calc(var(--spacing) * 2);flex-direction:row}
.portal-filter-bar-fields{min-width:calc(var(--spacing) * 0);gap:calc(var(--spacing) * 1.5);flex:1;display:grid}
.portal-filter-bar-fields{grid-template-columns:repeat(2,minmax(0,1fr))}
.portal-filter-bar-fields{flex-wrap:nowrap;align-items:center;display:flex}
.portal-filter-field{min-width:calc(var(--spacing) * 0)}
.portal-filter-field{flex:1;min-width:7.5rem;max-width:10.5rem}
.portal-filter-field--search{min-width:calc(var(--spacing) * 0)}
.portal-filter-field--search{grid-column:span 2/span 2}
.portal-filter-field--search{flex:1.75;min-width:12rem;max-width:none}
.portal-filter-field--wide{max-width:12.5rem}
.portal-filter-bar .portal-input{min-height:calc(var(--spacing) * 9);padding-block:calc(var(--spacing) * 1.5);font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height))}
.portal-filter-bar-actions{justify-content:flex-end;align-items:center;gap:calc(var(--spacing) * 1.5);flex-wrap:wrap;flex-shrink:0;display:flex}
.portal-filter-bar-actions{padding-left:calc(var(--spacing) * 1)}
.portal-filter-bar-btn{min-height:calc(var(--spacing) * 9);padding-inline:calc(var(--spacing) * 3.5);font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height));--tw-font-weight:var(--font-weight-bold);font-weight:var(--font-weight-bold);white-space:nowrap;transition-property:color,background-color,border-color,outline-color,text-decoration-color,fill,stroke,--tw-gradient-from,--tw-gradient-via,--tw-gradient-to,opacity,box-shadow,transform,translate,scale,rotate,filter,-webkit-backdrop-filter,backdrop-filter,display,content-visibility,overlay,pointer-events;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration));border-radius:3.40282e38px;justify-content:center;align-items:center;display:inline-flex}
.portal-filter-bar-btn:focus{--tw-ring-shadow:var(--tw-ring-inset,) 0 0 0 calc(2px + var(--tw-ring-offset-width)) var(--tw-ring-color,currentcolor);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);--tw-ring-color:oklab(63.9457% -.0790464 -.104559/.4);--tw-ring-offset-width:2px;--tw-ring-offset-shadow:var(--tw-ring-inset,) 0 0 0 var(--tw-ring-offset-width) var(--tw-ring-offset-color);--tw-outline-style:none;outline-style:none}
.portal-filter-bar-btn--primary{color:var(--color-white);--tw-shadow:0 1px 3px 0 var(--tw-shadow-color,#0000001a), 0 1px 2px -1px var(--tw-shadow-color,#0000001a);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);--tw-shadow-color:#0598ce26;background-color:#0598ce}
.portal-filter-bar-btn--primary{--tw-shadow-color:color-mix(in oklab, oklab(63.9457% -.0790464 -.104559/.15) var(--tw-shadow-alpha), transparent)}
.portal-filter-bar-btn--primary:hover{background-color:#113768}
.portal-filter-bar-btn--ghost{border-style:var(--tw-border-style);color:oklab(33.9453% -.0224369 -.0931594/.75);background-color:#0000;border-width:1px;border-color:#0000}
.portal-filter-bar-btn--ghost:hover{color:#002849;background-color:oklab(89.1431% -5.96046e-8 5.96046e-8/.35);border-color:#dbdbdb}
.portal-filter-drawer{min-width:calc(var(--spacing) * 0)}
.portal-filter-drawer-toolbar{min-width:calc(var(--spacing) * 0);gap:calc(var(--spacing) * 2);flex-direction:column;display:flex}
.portal-filter-drawer-toolbar{flex-flow:wrap;align-items:center}
.portal-filter-drawer-trigger{min-height:calc(var(--spacing) * 10);align-items:center;gap:calc(var(--spacing) * 2);border-style:var(--tw-border-style);background-color:var(--color-white);padding-inline:calc(var(--spacing) * 4);font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height));--tw-font-weight:var(--font-weight-bold);font-weight:var(--font-weight-bold);color:#113768;--tw-shadow:0 1px 3px 0 var(--tw-shadow-color,#0000001a), 0 1px 2px -1px var(--tw-shadow-color,#0000001a);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);--tw-shadow-color:#0028490d;border-width:1px;border-color:#dbdbdb;border-radius:3.40282e38px;display:inline-flex}
.portal-filter-drawer-trigger{--tw-shadow-color:color-mix(in oklab, oklab(27.1217% -.0269156 -.069435/.05) var(--tw-shadow-alpha), transparent)}
.portal-filter-drawer-trigger{transition-property:color,background-color,border-color,outline-color,text-decoration-color,fill,stroke,--tw-gradient-from,--tw-gradient-via,--tw-gradient-to,opacity,box-shadow,transform,translate,scale,rotate,filter,-webkit-backdrop-filter,backdrop-filter,display,content-visibility,overlay,pointer-events;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration))}
.portal-filter-drawer-trigger:hover{color:#002849;background-color:oklab(63.9457% -.0790464 -.104559/.05);border-color:oklab(63.9457% -.0790464 -.104559/.35)}
.portal-filter-drawer-trigger:focus{--tw-ring-shadow:var(--tw-ring-inset,) 0 0 0 calc(2px + var(--tw-ring-offset-width)) var(--tw-ring-color,currentcolor);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);--tw-ring-color:oklab(63.9457% -.0790464 -.104559/.35);--tw-ring-offset-width:2px;--tw-ring-offset-shadow:var(--tw-ring-inset,) 0 0 0 var(--tw-ring-offset-width) var(--tw-ring-offset-color);--tw-outline-style:none;outline-style:none}
.portal-filter-drawer-trigger-icon{stroke-width:1.75px;flex-shrink:0;width:18px;height:18px}
.portal-filter-drawer--compact .portal-filter-drawer-trigger{height:calc(var(--spacing) * 10);width:calc(var(--spacing) * 10);justify-content:center;gap:calc(var(--spacing) * 0);padding-inline:calc(var(--spacing) * 0);position:relative}
.portal-filter-drawer--compact .portal-filter-drawer-badge{top:calc(var(--spacing) * -1);right:calc(var(--spacing) * -1);height:calc(var(--spacing) * 4);min-width:calc(var(--spacing) * 4);font-size:10px;position:absolute}
.portal-filter-drawer--compact .portal-filter-drawer-toolbar{justify-content:flex-end;gap:calc(var(--spacing) * 1.5);position:relative}
.portal-page-header-actions .portal-filter-drawer-active{justify-content:flex-end;max-width:100%}
.portal-filter-drawer-badge{height:calc(var(--spacing) * 5);min-width:calc(var(--spacing) * 5);padding-inline:calc(var(--spacing) * 1.5);--tw-leading:1;--tw-font-weight:var(--font-weight-black);font-size:11px;line-height:1;font-weight:var(--font-weight-black);color:var(--color-white);background-color:#0598ce;border-radius:3.40282e38px;justify-content:center;align-items:center;display:inline-flex}
.portal-filter-drawer-active{min-width:calc(var(--spacing) * 0);align-items:center;gap:calc(var(--spacing) * 1.5);flex-wrap:wrap;flex:1;display:flex}
.portal-filter-drawer-active:not(:has(.portal-filter-chip)){display:none}
.portal-filter-drawer-root{pointer-events:none;inset:calc(var(--spacing) * 0);z-index:200;justify-content:flex-end;display:flex;position:fixed}
.portal-filter-drawer-root[hidden]{display:none}
.portal-filter-drawer-root.is-open{pointer-events:auto}
.portal-filter-drawer-backdrop{inset:calc(var(--spacing) * 0);opacity:0;--tw-backdrop-blur:blur(2px);-webkit-backdrop-filter:var(--tw-backdrop-blur,) var(--tw-backdrop-brightness,) var(--tw-backdrop-contrast,) var(--tw-backdrop-grayscale,) var(--tw-backdrop-hue-rotate,) var(--tw-backdrop-invert,) var(--tw-backdrop-opacity,) var(--tw-backdrop-saturate,) var(--tw-backdrop-sepia,);backdrop-filter:var(--tw-backdrop-blur,) var(--tw-backdrop-brightness,) var(--tw-backdrop-contrast,) var(--tw-backdrop-grayscale,) var(--tw-backdrop-hue-rotate,) var(--tw-backdrop-invert,) var(--tw-backdrop-opacity,) var(--tw-backdrop-saturate,) var(--tw-backdrop-sepia,);transition-property:opacity;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration));--tw-duration:.2s;--tw-ease:var(--ease-out);transition-duration:.2s;transition-timing-function:var(--ease-out);background-color:oklab(19.8411% -.0233412 -.0372049/.55);position:absolute}
.portal-filter-drawer-root.is-open .portal-filter-drawer-backdrop{opacity:1}
.portal-filter-drawer-panel{width:100%;max-width:100%;height:100%;min-width:calc(var(--spacing) * 0);--tw-translate-x:100%;translate:var(--tw-translate-x) var(--tw-translate-y);border-left-style:var(--tw-border-style);background-color:var(--color-white);--tw-shadow:0 25px 50px -12px var(--tw-shadow-color,#00000040);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);--tw-shadow-color:#00284940;border-color:#dbdbdb;border-left-width:1px;flex-direction:column;display:flex;position:relative}
.portal-filter-drawer-panel{--tw-shadow-color:color-mix(in oklab, oklab(27.1217% -.0269156 -.069435/.25) var(--tw-shadow-alpha), transparent)}
.portal-filter-drawer-panel{transition-property:transform,translate,scale,rotate;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration));--tw-duration:.3s;--tw-ease:var(--ease-out);transition-duration:.3s;transition-timing-function:var(--ease-out)}
.portal-filter-drawer-panel{max-width:var(--container-md)}
.portal-filter-drawer-root.is-open .portal-filter-drawer-panel{--tw-translate-x:calc(var(--spacing) * 0);translate:var(--tw-translate-x) var(--tw-translate-y)}
.portal-filter-drawer-body-lock{overflow:hidden}
.portal-filter-drawer-header{justify-content:space-between;align-items:center;gap:calc(var(--spacing) * 3);border-bottom-style:var(--tw-border-style);padding-inline:calc(var(--spacing) * 4);padding-block:calc(var(--spacing) * 3);border-color:#dbdbdb;border-bottom-width:1px;flex-shrink:0;display:flex}
.portal-filter-drawer-header{padding-inline:calc(var(--spacing) * 5)}
.portal-filter-drawer-title{font-size:var(--text-base);line-height:var(--tw-leading,var(--text-base--line-height));--tw-font-weight:var(--font-weight-bold);font-weight:var(--font-weight-bold);color:#002849}
.portal-filter-drawer-close{height:calc(var(--spacing) * 9);width:calc(var(--spacing) * 9);border-style:var(--tw-border-style);color:#113768;transition-property:color,background-color,border-color,outline-color,text-decoration-color,fill,stroke,--tw-gradient-from,--tw-gradient-via,--tw-gradient-to,opacity,box-shadow,transform,translate,scale,rotate,filter,-webkit-backdrop-filter,backdrop-filter,display,content-visibility,overlay,pointer-events;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration));border-width:1px;border-color:#dbdbdb;border-radius:3.40282e38px;flex-shrink:0;justify-content:center;align-items:center;display:inline-flex}
.portal-filter-drawer-close:hover{color:#002849;background-color:oklab(89.1431% -5.96046e-8 5.96046e-8/.3);border-color:oklab(63.9457% -.0790464 -.104559/.35)}
.portal-filter-drawer-close:focus{--tw-ring-shadow:var(--tw-ring-inset,) 0 0 0 calc(2px + var(--tw-ring-offset-width)) var(--tw-ring-color,currentcolor);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);--tw-ring-color:oklab(63.9457% -.0790464 -.104559/.35);--tw-ring-offset-width:2px;--tw-ring-offset-shadow:var(--tw-ring-inset,) 0 0 0 var(--tw-ring-offset-width) var(--tw-ring-offset-color);--tw-outline-style:none;outline-style:none}
.portal-filter-drawer-form{min-height:calc(var(--spacing) * 0);flex-direction:column;flex:1;display:flex}
.portal-filter-drawer-body{min-height:calc(var(--spacing) * 0);flex:1}
.portal-filter-drawer-body>:not(:last-child)){--tw-space-y-reverse:0;margin-block-start:calc(calc(var(--spacing) * 4) * var(--tw-space-y-reverse));margin-block-end:calc(calc(var(--spacing) * 4) * calc(1 - var(--tw-space-y-reverse)))}
.portal-filter-drawer-body{padding-inline:calc(var(--spacing) * 4);padding-block:calc(var(--spacing) * 4);overflow-y:auto}
.portal-filter-drawer-body{padding-inline:calc(var(--spacing) * 5);padding-block:calc(var(--spacing) * 5)}
.portal-filter-drawer-field{min-width:calc(var(--spacing) * 0)}
.portal-filter-drawer-field>:not(:last-child)){--tw-space-y-reverse:0;margin-block-start:calc(calc(var(--spacing) * 1.5) * var(--tw-space-y-reverse));margin-block-end:calc(calc(var(--spacing) * 1.5) * calc(1 - var(--tw-space-y-reverse)))}
.portal-filter-drawer-field .portal-filter-label{margin-bottom:calc(var(--spacing) * 0)}
.portal-filter-drawer-footer{gap:calc(var(--spacing) * 2);border-top-style:var(--tw-border-style);padding-inline:calc(var(--spacing) * 4);padding-block:calc(var(--spacing) * 3);background-color:oklab(98.4152% -.00128621 -.00316101/.6);border-color:#dbdbdb;border-top-width:1px;flex-direction:column;flex-shrink:0;display:flex}
.portal-filter-drawer-footer{padding-inline:calc(var(--spacing) * 5);flex-direction:row;justify-content:space-between;align-items:center}
.portal-filter-drawer-clear{min-height:calc(var(--spacing) * 10);padding-inline:calc(var(--spacing) * 4);font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height));--tw-font-weight:var(--font-weight-bold);font-weight:var(--font-weight-bold);color:oklab(33.9453% -.0224369 -.0931594/.75);transition-property:color,background-color,border-color,outline-color,text-decoration-color,fill,stroke,--tw-gradient-from,--tw-gradient-via,--tw-gradient-to,opacity,box-shadow,transform,translate,scale,rotate,filter,-webkit-backdrop-filter,backdrop-filter,display,content-visibility,overlay,pointer-events;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration));border-radius:3.40282e38px;justify-content:center;align-items:center;display:inline-flex}
.portal-filter-drawer-clear:hover{color:#002849;background-color:oklab(89.1431% -5.96046e-8 5.96046e-8/.35)}
.portal-filter-drawer-submit{min-height:calc(var(--spacing) * 10);padding-inline:calc(var(--spacing) * 5);font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height));--tw-font-weight:var(--font-weight-bold);font-weight:var(--font-weight-bold);color:var(--color-white);--tw-shadow:0 1px 3px 0 var(--tw-shadow-color,#0000001a), 0 1px 2px -1px var(--tw-shadow-color,#0000001a);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);--tw-shadow-color:#0598ce26;background-color:#0598ce;border-radius:3.40282e38px;justify-content:center;align-items:center;display:inline-flex}
.portal-filter-drawer-submit{--tw-shadow-color:color-mix(in oklab, oklab(63.9457% -.0790464 -.104559/.15) var(--tw-shadow-alpha), transparent)}
.portal-filter-drawer-submit{transition-property:color,background-color,border-color,outline-color,text-decoration-color,fill,stroke,--tw-gradient-from,--tw-gradient-via,--tw-gradient-to,opacity,box-shadow,transform,translate,scale,rotate,filter,-webkit-backdrop-filter,backdrop-filter,display,content-visibility,overlay,pointer-events;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration))}
.portal-filter-drawer-submit:hover{background-color:#113768}
.portal-filter-drawer-submit:focus{--tw-ring-shadow:var(--tw-ring-inset,) 0 0 0 calc(2px + var(--tw-ring-offset-width)) var(--tw-ring-color,currentcolor);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);--tw-ring-color:oklab(63.9457% -.0790464 -.104559/.35);--tw-ring-offset-width:2px;--tw-ring-offset-shadow:var(--tw-ring-inset,) 0 0 0 var(--tw-ring-offset-width) var(--tw-ring-offset-color);--tw-outline-style:none;outline-style:none}
.portal-metric-label{font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height));--tw-font-weight:var(--font-weight-bold);font-weight:var(--font-weight-bold);color:oklab(33.9453% -.0224369 -.0931594/.7)}
.portal-metric-value{margin-top:calc(var(--spacing) * 3);font-size:var(--text-4xl);line-height:var(--tw-leading,var(--text-4xl--line-height));--tw-font-weight:var(--font-weight-bold);font-weight:var(--font-weight-bold);color:#002849;display:block}
.portal-metric-hint{margin-top:calc(var(--spacing) * 1);font-size:var(--text-xs);line-height:var(--tw-leading,var(--text-xs--line-height));color:oklab(33.9453% -.0224369 -.0931594/.55)}
.portal-section-title{font-size:var(--text-lg);line-height:var(--tw-leading,var(--text-lg--line-height));--tw-font-weight:var(--font-weight-bold);font-weight:var(--font-weight-bold);color:#002849}
.portal-section-title{font-size:var(--text-xl);line-height:var(--tw-leading,var(--text-xl--line-height))}
.portal-empty{border-radius:var(--radius-3xl);border-style:var(--tw-border-style);--tw-border-style:dashed;background-color:#fffc;border:1px dashed #dbdbdb}
.portal-empty{background-color:color-mix(in oklab, var(--color-white) 80%, transparent)}
.portal-empty{padding-inline:calc(var(--spacing) * 6);padding-block:calc(var(--spacing) * 14);text-align:center;font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height));color:oklab(33.9453% -.0224369 -.0931594/.7)}
.portal-empty-title{font-size:var(--text-base);line-height:var(--tw-leading,var(--text-base--line-height));--tw-font-weight:var(--font-weight-semibold);font-weight:var(--font-weight-semibold);color:#002849}
.portal-alert-success{margin-bottom:calc(var(--spacing) * 6);border-radius:var(--radius-2xl);border-style:var(--tw-border-style);border-width:1px;border-color:var(--color-emerald-200);background-color:var(--color-emerald-50);padding-inline:calc(var(--spacing) * 4);padding-block:calc(var(--spacing) * 3);font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height));--tw-font-weight:var(--font-weight-semibold);font-weight:var(--font-weight-semibold);color:var(--color-emerald-800)}
.portal-alert-error{margin-bottom:calc(var(--spacing) * 6);border-radius:var(--radius-2xl);border-style:var(--tw-border-style);border-width:1px;border-color:var(--color-red-200);background-color:var(--color-red-50);padding-inline:calc(var(--spacing) * 4);padding-block:calc(var(--spacing) * 3);font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height));color:var(--color-red-800)}
.portal-toast-root,.portal-toast-stack{z-index:9999;pointer-events:none;display:flex;flex-direction:column;gap:12px;position:fixed;top:24px;right:24px;width:min(420px,calc(100vw - 32px));max-width:460px}
.portal-toast{pointer-events:auto;opacity:0;background:#fff;border:1px solid #e2e8f0;border-radius:1rem;align-items:flex-start;gap:12px;padding:14px 14px 12px;transition:opacity .28s,transform .28s;display:flex;overflow:hidden;transform:translateY(10px)scale(.98);box-shadow:0 10px 15px -3px #00284914,0 4px 6px -4px #0028490f}
.portal-toast--visible{opacity:1;transform:translateY(0)scale(1)}
.portal-toast--leaving{opacity:0;transform:translate(12px)scale(.98)}
.portal-toast-icon{border-radius:.75rem;flex-shrink:0;justify-content:center;align-items:center;width:2.25rem;height:2.25rem;display:flex}
.portal-toast-icon-svg{width:1.25rem;height:1.25rem}
.portal-toast-body{flex:1;min-width:0}
.portal-toast-title{letter-spacing:.04em;text-transform:uppercase;font-size:.6875rem;font-weight:700;line-height:1.2}
.portal-toast-message{color:#002849;word-break:break-word;margin-top:2px;font-size:.875rem;font-weight:500;line-height:1.45}
.portal-toast-close{color:#64748b;border-radius:.5rem;flex-shrink:0;margin:-4px -4px 0 0;padding:4px;transition:color .15s,background-color .15s}
.portal-toast-close:hover{color:#002849;background-color:#f1f5f9}
.portal-toast-progress{background:#e2e8f0;border-radius:9999px;height:3px;margin-top:10px;overflow:hidden}
.portal-toast-progress-bar{transform-origin:0;border-radius:inherit;width:100%;height:100%;transition-property:transform;transition-timing-function:linear;display:block;transform:scaleX(1)}
.portal-toast--success{border-color:#a7f3d0}
.portal-toast--success .portal-toast-icon{color:#059669;background:#ecfdf5}
.portal-toast--success .portal-toast-title{color:#047857}
.portal-toast--success .portal-toast-progress-bar{background:#34d399}
.portal-toast--error{border-color:#fecaca}
.portal-toast--error .portal-toast-icon{color:#dc2626;background:#fef2f2}
.portal-toast--error .portal-toast-title{color:#b91c1c}
.portal-toast--error .portal-toast-progress-bar{background:#f87171}
.portal-toast--warning{border-color:#fde68a}
.portal-toast--warning .portal-toast-icon{color:#d97706;background:#fffbeb}
.portal-toast--warning .portal-toast-title{color:#b45309}
.portal-toast--warning .portal-toast-progress-bar{background:#fbbf24}
.portal-toast--info{border-color:#bae6fd}
.portal-toast--info .portal-toast-icon{color:#0284c7;background:#f0f9ff}
.portal-toast--info .portal-toast-title{color:#0369a1}
.portal-toast--info .portal-toast-progress-bar{background:#38bdf8}
@media (max-width: 768px){.portal-toast-root,.portal-toast-stack{top:16px;left:16px;right:16px;width:calc(100vw - 32px);max-width:none}}
.portal-quick-action{align-items:center;gap:calc(var(--spacing) * 3);border-radius:var(--radius-2xl);border-style:var(--tw-border-style);background-color:var(--color-white);padding-inline:calc(var(--spacing) * 5);padding-block:calc(var(--spacing) * 4);--tw-shadow:0 1px 3px 0 var(--tw-shadow-color,#0000001a), 0 1px 2px -1px var(--tw-shadow-color,#0000001a);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);transition-property:color,background-color,border-color,outline-color,text-decoration-color,fill,stroke,--tw-gradient-from,--tw-gradient-via,--tw-gradient-to,opacity,box-shadow,transform,translate,scale,rotate,filter,-webkit-backdrop-filter,backdrop-filter,display,content-visibility,overlay,pointer-events;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration));border-width:1px;border-color:#dbdbdb;display:flex}
.portal-quick-action:hover{--tw-shadow:0 4px 6px -1px var(--tw-shadow-color,#0000001a), 0 2px 4px -2px var(--tw-shadow-color,#0000001a);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);border-color:oklab(63.9457% -.0790464 -.104559/.5)}
.portal-quick-action-icon{height:calc(var(--spacing) * 10);width:calc(var(--spacing) * 10);border-radius:var(--radius-xl);color:#0598ce;transition-property:color,background-color,border-color,outline-color,text-decoration-color,fill,stroke,--tw-gradient-from,--tw-gradient-via,--tw-gradient-to,opacity,box-shadow,transform,translate,scale,rotate,filter,-webkit-backdrop-filter,backdrop-filter,display,content-visibility,overlay,pointer-events;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration));background-color:oklab(63.9457% -.0790464 -.104559/.1);flex-shrink:0;justify-content:center;align-items:center;display:flex}
.portal-quick-action-icon{color:var(--color-white);background-color:#0598ce}
.portal-sidebar{--portal-sidebar-width:18rem;width:var(--portal-sidebar-width);border-right-style:var(--tw-border-style);color:var(--color-white);transition-property:width;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration));--tw-duration:.2s;--tw-ease:var(--ease-out);transition-duration:.2s;transition-timing-function:var(--ease-out);background-color:#002849;border-color:#113768;border-right-width:1px}
.portal-sidebar.is-collapsed{--portal-sidebar-width:4.5rem}
.portal-sidebar-brand{align-items:center;gap:calc(var(--spacing) * 3);border-bottom-style:var(--tw-border-style);border-color:#ffffff1a;border-bottom-width:1px;min-height:4.25rem;display:flex}
.portal-sidebar-brand{border-color:color-mix(in oklab, var(--color-white) 10%, transparent)}
.portal-sidebar-brand{padding-inline:calc(var(--spacing) * 4);padding-block:calc(var(--spacing) * 4)}
.portal-sidebar.is-collapsed .portal-sidebar-brand{padding-inline:calc(var(--spacing) * 2);justify-content:center}
.portal-sidebar-logo{height:calc(var(--spacing) * 9);width:auto;max-width:100%;transition-property:opacity;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration));--tw-duration:.2s;transition-duration:.2s}
.portal-sidebar.is-collapsed .portal-sidebar-logo--full{display:none}
.portal-sidebar-logo--mark{height:calc(var(--spacing) * 9);width:calc(var(--spacing) * 9);object-fit:contain;display:none}
.portal-sidebar.is-collapsed .portal-sidebar-logo--mark{display:block}
.portal-sidebar-meta{padding-inline:calc(var(--spacing) * 5);padding-top:calc(var(--spacing) * 4);transition-property:opacity;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration));--tw-duration:.2s;transition-duration:.2s}
.portal-sidebar.is-collapsed .portal-sidebar-meta{pointer-events:none;height:calc(var(--spacing) * 0);padding:calc(var(--spacing) * 0);opacity:0;overflow:hidden}
.portal-sidebar-tagline{padding-bottom:calc(var(--spacing) * 1);--tw-leading:var(--leading-snug);font-size:11px;line-height:var(--leading-snug);--tw-font-weight:var(--font-weight-semibold);font-weight:var(--font-weight-semibold);color:#ffffff8c}
.portal-sidebar-tagline{color:color-mix(in oklab, var(--color-white) 55%, transparent)}
.portal-nav-section-title{margin-bottom:calc(var(--spacing) * 2);padding-inline:calc(var(--spacing) * 3);--tw-font-weight:var(--font-weight-bold);font-size:10px;font-weight:var(--font-weight-bold);--tw-tracking:var(--tracking-wider);letter-spacing:var(--tracking-wider);color:#fff6}
.portal-nav-section-title{color:color-mix(in oklab, var(--color-white) 40%, transparent)}
.portal-nav-section-title{text-transform:uppercase}
.portal-sidebar.is-collapsed .portal-nav-section-title{clip-path:inset(50%);white-space:nowrap;border-width:0;width:1px;height:1px;margin:-1px;padding:0;position:absolute;overflow:hidden}
.portal-nav-link{min-height:calc(var(--spacing) * 11);align-items:center;gap:calc(var(--spacing) * 3);border-radius:var(--radius-xl);padding-inline:calc(var(--spacing) * 2.5);padding-block:calc(var(--spacing) * 2);font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height));--tw-font-weight:var(--font-weight-medium);font-weight:var(--font-weight-medium);transition-property:color,background-color,border-color,outline-color,text-decoration-color,fill,stroke,--tw-gradient-from,--tw-gradient-via,--tw-gradient-to,opacity,box-shadow,transform,translate,scale,rotate,filter,-webkit-backdrop-filter,backdrop-filter,display,content-visibility,overlay,pointer-events;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration));--tw-duration:.15s;color:#ffffffb8;transition-duration:.15s;display:flex}
.portal-nav-link:hover{color:#fff;background-color:#ffffff12}
.portal-nav-link--active{color:#fff;background-color:#0598ce17;box-shadow:inset 2px 0 #0598ced9}
.portal-nav-link--active:hover{background-color:#0598ce1f}
.portal-sidebar.is-collapsed .portal-nav-link{padding-inline:calc(var(--spacing) * 2);justify-content:center}
.portal-nav-icon{height:calc(var(--spacing) * 9);width:calc(var(--spacing) * 9);border-radius:var(--radius-lg);border-style:var(--tw-border-style);color:#ffffffad;background-color:#ffffff0f;border-width:1px;border-color:#0000;flex-shrink:0;justify-content:center;align-items:center;transition:background-color .15s,color .15s,border-color .15s;display:flex}
.portal-nav-link:hover .portal-nav-icon{color:#fff;background-color:#ffffff1a;border-color:#ffffff14}
.portal-nav-link--active .portal-nav-icon{color:#fff;background-color:#0598ce29;border-color:#0598ce47}
.portal-nav-icon-svg{height:calc(var(--spacing) * 5);width:calc(var(--spacing) * 5);flex-shrink:0;display:block}
.portal-nav-label{min-width:calc(var(--spacing) * 0);text-overflow:ellipsis;white-space:nowrap;--tw-leading:var(--leading-snug);line-height:var(--leading-snug);flex:1;overflow:hidden}
.portal-sidebar.is-collapsed .portal-nav-label{width:calc(var(--spacing) * 0);opacity:0;overflow:hidden;display:none!important}
.portal-sidebar.is-collapsed .portal-nav-link{gap:calc(var(--spacing) * 0)}
.portal-sidebar-collapse{border-top-style:var(--tw-border-style);border-color:#ffffff1a;border-top-width:1px;flex-shrink:0;margin-top:auto}
.portal-sidebar-collapse{border-color:color-mix(in oklab, var(--color-white) 10%, transparent)}
.portal-sidebar-collapse{padding-inline:calc(var(--spacing) * 2);padding-block:calc(var(--spacing) * 2)}
.portal-sidebar-collapse-btn{align-items:center;gap:calc(var(--spacing) * 2.5);border-radius:var(--radius-xl);width:100%;padding-inline:calc(var(--spacing) * 2);padding-block:calc(var(--spacing) * 1.5);font-size:var(--text-xs);line-height:var(--tw-leading,var(--text-xs--line-height));--tw-font-weight:var(--font-weight-medium);font-weight:var(--font-weight-medium);transition-property:color,background-color,border-color,outline-color,text-decoration-color,fill,stroke,--tw-gradient-from,--tw-gradient-via,--tw-gradient-to,opacity,box-shadow,transform,translate,scale,rotate,filter,-webkit-backdrop-filter,backdrop-filter,display,content-visibility,overlay,pointer-events;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration));--tw-duration:.15s;color:#ffffff80;transition-duration:.15s;display:flex}
.portal-sidebar-collapse-btn:hover{color:#ffffffc7;background-color:#ffffff0f}
.portal-sidebar-collapse-btn .portal-nav-icon{height:calc(var(--spacing) * 8);width:calc(var(--spacing) * 8);border-radius:var(--radius-lg);color:#ffffff8c;background-color:#ffffff0d}
.portal-sidebar.is-collapsed .portal-sidebar-collapse-btn .portal-nav-label{clip-path:inset(50%);white-space:nowrap;border-width:0;width:1px;height:1px;margin:-1px;padding:0;position:absolute;overflow:hidden}
.portal-sidebar.is-collapsed .portal-sidebar-collapse-btn{justify-content:center;margin-inline:auto}
.portal-topbar{top:calc(var(--spacing) * 0);z-index:30;border-bottom-style:var(--tw-border-style);background-color:#ffffffe6;border-color:oklab(89.1432% -5.96046e-8 5.96046e-8/.8);border-bottom-width:1px;position:sticky}
.portal-topbar{background-color:color-mix(in oklab, var(--color-white) 90%, transparent)}
.portal-topbar{--tw-backdrop-blur:blur(var(--blur-md));-webkit-backdrop-filter:var(--tw-backdrop-blur,) var(--tw-backdrop-brightness,) var(--tw-backdrop-contrast,) var(--tw-backdrop-grayscale,) var(--tw-backdrop-hue-rotate,) var(--tw-backdrop-invert,) var(--tw-backdrop-opacity,) var(--tw-backdrop-saturate,) var(--tw-backdrop-sepia,);backdrop-filter:var(--tw-backdrop-blur,) var(--tw-backdrop-brightness,) var(--tw-backdrop-contrast,) var(--tw-backdrop-grayscale,) var(--tw-backdrop-hue-rotate,) var(--tw-backdrop-invert,) var(--tw-backdrop-opacity,) var(--tw-backdrop-saturate,) var(--tw-backdrop-sepia,)}
.portal-topbar-inner{justify-content:space-between;align-items:center;gap:calc(var(--spacing) * 2.5);min-height:3rem;padding-inline:calc(var(--spacing) * 4);padding-block:calc(var(--spacing) * 1.5);display:flex}
.portal-topbar-inner{gap:calc(var(--spacing) * 3);padding-inline:calc(var(--spacing) * 6)}
.portal-global-search{max-width:var(--container-xl);min-width:calc(var(--spacing) * 0);flex:1;margin-inline:auto;display:none;position:relative}
.portal-global-search{display:block}
.portal-global-search-field{align-items:center;display:flex;position:relative}
.portal-global-search-icon{pointer-events:none;left:calc(var(--spacing) * 3);color:oklab(33.9453% -.0224369 -.0931594/.45);display:flex;position:absolute}
.portal-global-search-input{border-radius:var(--radius-xl);border-style:var(--tw-border-style);width:100%;padding-block:calc(var(--spacing) * 1.5);padding-right:4.5rem;padding-left:calc(var(--spacing) * 9);font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height));color:#002849;transition-property:color,background-color,border-color,outline-color,text-decoration-color,fill,stroke,--tw-gradient-from,--tw-gradient-via,--tw-gradient-to,opacity,box-shadow,transform,translate,scale,rotate,filter,-webkit-backdrop-filter,backdrop-filter,display,content-visibility,overlay,pointer-events;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration));--tw-outline-style:none;background-color:oklab(89.1431% -5.96046e-8 5.96046e-8/.15);border-width:1px;border-color:oklab(89.1431% -5.96046e-8 5.96046e-8/.9);outline-style:none}
.portal-global-search-input::placeholder{color:oklab(33.9453% -.0224369 -.0931594/.45)}
.portal-global-search-input:focus{background-color:var(--color-white);--tw-ring-shadow:var(--tw-ring-inset,) 0 0 0 calc(2px + var(--tw-ring-offset-width)) var(--tw-ring-color,currentcolor);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);--tw-ring-color:oklab(63.9457% -.0790464 -.104559/.15);border-color:oklab(63.9457% -.0790464 -.104559/.5)}
.portal-global-search-kbd{pointer-events:none;right:calc(var(--spacing) * 2.5);border-radius:var(--radius-md);border-style:var(--tw-border-style);background-color:var(--color-white);padding-inline:calc(var(--spacing) * 1.5);padding-block:calc(var(--spacing) * .5);--tw-font-weight:var(--font-weight-semibold);font-size:10px;font-weight:var(--font-weight-semibold);--tw-tracking:var(--tracking-wide);letter-spacing:var(--tracking-wide);color:oklab(33.9453% -.0224369 -.0931594/.45);text-transform:uppercase;border-width:1px;border-color:#dbdbdb;display:none;position:absolute}
.portal-global-search-kbd{display:inline}
.portal-global-search-panel{top:calc(100% + .5rem);right:calc(var(--spacing) * 0);left:calc(var(--spacing) * 0);z-index:50;border-radius:var(--radius-2xl);border-style:var(--tw-border-style);background-color:var(--color-white);max-height:min(24rem,70vh);padding:calc(var(--spacing) * 2);--tw-shadow:0 10px 15px -3px var(--tw-shadow-color,#0000001a), 0 4px 6px -4px var(--tw-shadow-color,#0000001a);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);--tw-shadow-color:#0028491a;border-width:1px;border-color:#dbdbdb;position:absolute;overflow-y:auto}
.portal-global-search-panel{--tw-shadow-color:color-mix(in oklab, oklab(27.1217% -.0269156 -.069435/.1) var(--tw-shadow-alpha), transparent)}
.portal-global-search-panel[hidden]{display:none!important}
.portal-global-search-status{padding-inline:calc(var(--spacing) * 3);padding-block:calc(var(--spacing) * 6);text-align:center;font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height));color:oklab(33.9453% -.0224369 -.0931594/.6)}
.portal-global-search-group+.portal-global-search-group{margin-top:calc(var(--spacing) * 2);border-top-style:var(--tw-border-style);padding-top:calc(var(--spacing) * 2);border-color:oklab(89.1431% -5.96046e-8 5.96046e-8/.7);border-top-width:1px}
.portal-global-search-group-title{padding-inline:calc(var(--spacing) * 2);padding-block:calc(var(--spacing) * 1);--tw-font-weight:var(--font-weight-bold);font-size:10px;font-weight:var(--font-weight-bold);--tw-tracking:var(--tracking-wide);letter-spacing:var(--tracking-wide);color:oklab(33.9453% -.0224369 -.0931594/.45);text-transform:uppercase}
.portal-global-search-item{border-radius:var(--radius-xl);width:100%;padding-inline:calc(var(--spacing) * 3);padding-block:calc(var(--spacing) * 2.5);text-align:left;transition-property:color,background-color,border-color,outline-color,text-decoration-color,fill,stroke,--tw-gradient-from,--tw-gradient-via,--tw-gradient-to,opacity,box-shadow,transform,translate,scale,rotate,filter,-webkit-backdrop-filter,backdrop-filter,display,content-visibility,overlay,pointer-events;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration));flex-direction:column;display:flex}
.portal-global-search-item:hover{background-color:oklab(89.1431% -5.96046e-8 5.96046e-8/.25)}
.portal-global-search-item-title{text-overflow:ellipsis;white-space:nowrap;font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height));--tw-font-weight:var(--font-weight-semibold);font-weight:var(--font-weight-semibold);color:#002849;overflow:hidden}
.portal-global-search-item-subtitle{text-overflow:ellipsis;white-space:nowrap;font-size:var(--text-xs);line-height:var(--tw-leading,var(--text-xs--line-height));color:oklab(33.9453% -.0224369 -.0931594/.55);overflow:hidden}
.portal-user-menu,.portal-notification-menu{position:relative}
.portal-notification-menu summary{list-style-type:none}
.portal-notification-menu summary::-webkit-details-marker{display:none}
.portal-notification-trigger{height:calc(var(--spacing) * 10);width:calc(var(--spacing) * 10);cursor:pointer;border-radius:var(--radius-xl);border-style:var(--tw-border-style);color:oklab(33.9453% -.0224369 -.0931594/.7);transition-property:color,background-color,border-color,outline-color,text-decoration-color,fill,stroke,--tw-gradient-from,--tw-gradient-via,--tw-gradient-to,opacity,box-shadow,transform,translate,scale,rotate,filter,-webkit-backdrop-filter,backdrop-filter,display,content-visibility,overlay,pointer-events;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration));border-width:1px;border-color:#0000;justify-content:center;align-items:center;display:flex;position:relative}
.portal-notification-trigger:hover{color:#0598ce;background-color:oklab(89.1431% -5.96046e-8 5.96046e-8/.25);border-color:oklab(89.1432% -5.96046e-8 5.96046e-8/.8)}
.portal-notification-menu[open] .portal-notification-trigger{color:#0598ce;background-color:oklab(89.1432% -5.96046e-8 5.96046e-8/.2);border-color:oklab(89.1432% -5.96046e-8 5.96046e-8/.8)}
.portal-notification-badge{top:calc(var(--spacing) * -1);right:calc(var(--spacing) * -1);height:calc(var(--spacing) * 5);min-width:calc(var(--spacing) * 5);background-color:var(--color-red-600);padding-inline:calc(var(--spacing) * 1);--tw-leading:1;--tw-font-weight:var(--font-weight-black);font-size:10px;line-height:1;font-weight:var(--font-weight-black);color:var(--color-white);--tw-ring-shadow:var(--tw-ring-inset,) 0 0 0 calc(2px + var(--tw-ring-offset-width)) var(--tw-ring-color,currentcolor);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);--tw-ring-color:var(--color-white);border-radius:3.40282e38px;justify-content:center;align-items:center;display:flex;position:absolute}
.portal-notification-dropdown{top:calc(100% + .5rem);right:calc(var(--spacing) * 0);z-index:50;border-radius:var(--radius-2xl);border-style:var(--tw-border-style);background-color:var(--color-white);--tw-shadow:0 20px 25px -5px var(--tw-shadow-color,#0000001a), 0 8px 10px -6px var(--tw-shadow-color,#0000001a);width:min(24rem,100vw - 2rem);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);--tw-shadow-color:#0028491f;border-width:1px;border-color:#dbdbdb;position:absolute;overflow:hidden}
.portal-notification-dropdown{--tw-shadow-color:color-mix(in oklab, oklab(27.1217% -.0269156 -.069435/.12) var(--tw-shadow-alpha), transparent)}
.portal-notification-head{justify-content:space-between;align-items:flex-start;gap:calc(var(--spacing) * 3);border-bottom-style:var(--tw-border-style);padding-inline:calc(var(--spacing) * 4);padding-block:calc(var(--spacing) * 3.5);background-color:#f8fafc;border-color:oklab(89.1432% -5.96046e-8 5.96046e-8/.8);border-bottom-width:1px;display:flex}
.portal-notification-title{font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height));--tw-font-weight:var(--font-weight-black);font-weight:var(--font-weight-black);--tw-tracking:var(--tracking-tight);letter-spacing:var(--tracking-tight);color:#002849}
.portal-notification-subtitle{margin-top:calc(var(--spacing) * .5);font-size:var(--text-xs);line-height:var(--tw-leading,var(--text-xs--line-height));--tw-font-weight:var(--font-weight-semibold);font-weight:var(--font-weight-semibold);color:oklab(33.9453% -.0224369 -.0931594/.55)}
.portal-notification-read-all{border-style:var(--tw-border-style);background-color:var(--color-white);padding-inline:calc(var(--spacing) * 3);padding-block:calc(var(--spacing) * 1.5);--tw-leading:var(--leading-tight);font-size:11px;line-height:var(--leading-tight);--tw-font-weight:var(--font-weight-bold);font-weight:var(--font-weight-bold);color:#0598ce;transition-property:color,background-color,border-color,outline-color,text-decoration-color,fill,stroke,--tw-gradient-from,--tw-gradient-via,--tw-gradient-to,opacity,box-shadow,transform,translate,scale,rotate,filter,-webkit-backdrop-filter,backdrop-filter,display,content-visibility,overlay,pointer-events;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration));border-width:1px;border-color:oklab(63.9457% -.0790464 -.104559/.25);border-radius:3.40282e38px;flex-shrink:0}
.portal-notification-read-all:hover{background-color:oklab(63.9457% -.0790464 -.104559/.08);border-color:oklab(63.9457% -.0790464 -.104559/.4)}
.portal-notification-list{max-height:26rem;padding:calc(var(--spacing) * 2);overflow-y:auto}
.portal-notification-item{min-width:calc(var(--spacing) * 0);align-items:flex-start;gap:calc(var(--spacing) * 3);border-radius:var(--radius-xl);padding-inline:calc(var(--spacing) * 2.5);padding-block:calc(var(--spacing) * 3);transition-property:color,background-color,border-color,outline-color,text-decoration-color,fill,stroke,--tw-gradient-from,--tw-gradient-via,--tw-gradient-to,opacity,box-shadow,transform,translate,scale,rotate,filter,-webkit-backdrop-filter,backdrop-filter,display,content-visibility,overlay,pointer-events;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration));display:flex;position:relative}
.portal-notification-item:hover{background-color:oklab(89.1431% -5.96046e-8 5.96046e-8/.15)}
.portal-notification-item--unread{background-color:oklab(63.9457% -.0790464 -.104559/.04)}
.portal-notification-icon{margin-top:calc(var(--spacing) * .5);height:calc(var(--spacing) * 9);width:calc(var(--spacing) * 9);border-radius:var(--radius-xl);border-style:var(--tw-border-style);border-width:1px;flex-shrink:0;justify-content:center;align-items:center;display:flex}
.portal-notification-icon--brand{color:#0598ce;background-color:oklab(63.9457% -.0790464 -.104559/.1);border-color:oklab(63.9457% -.0790464 -.104559/.2)}
.portal-notification-icon--success{border-color:var(--color-emerald-200);background-color:var(--color-emerald-50);color:var(--color-emerald-700)}
.portal-notification-icon--amber{border-color:var(--color-amber-200);background-color:var(--color-amber-50);color:var(--color-amber-700)}
.portal-notification-icon--danger{border-color:var(--color-red-200);background-color:var(--color-red-50);color:var(--color-red-700)}
.portal-notification-icon--slate{color:oklab(33.9453% -.0224369 -.0931594/.6);background-color:#f8fafc;border-color:#dbdbdb}
.portal-notification-content{min-width:calc(var(--spacing) * 0);padding-right:calc(var(--spacing) * 3)}
.portal-notification-link{min-width:calc(var(--spacing) * 0);text-decoration-line:none;display:block}
.portal-notification-item-title{font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height));--tw-leading:var(--leading-snug);line-height:var(--leading-snug);--tw-font-weight:var(--font-weight-bold);font-weight:var(--font-weight-bold);color:#002849;display:block}
.portal-notification-link:hover .portal-notification-item-title{color:#0598ce}
.portal-notification-item-body{margin-top:calc(var(--spacing) * 1);-webkit-line-clamp:2;font-size:var(--text-xs);line-height:var(--tw-leading,var(--text-xs--line-height));--tw-leading:var(--leading-relaxed);line-height:var(--leading-relaxed);color:oklab(33.9453% -.0224369 -.0931594/.65);-webkit-box-orient:vertical;display:-webkit-box;overflow:hidden}
.portal-notification-item-time{margin-top:calc(var(--spacing) * 1.5);--tw-font-weight:var(--font-weight-semibold);font-size:10px;font-weight:var(--font-weight-semibold);--tw-tracking:var(--tracking-wide);letter-spacing:var(--tracking-wide);color:oklab(33.9453% -.0224369 -.0931594/.42);text-transform:uppercase;display:block}
.portal-notification-unread-dot{top:calc(var(--spacing) * 3);right:calc(var(--spacing) * 2);height:calc(var(--spacing) * 2);width:calc(var(--spacing) * 2);--tw-ring-shadow:var(--tw-ring-inset,) 0 0 0 calc(2px + var(--tw-ring-offset-width)) var(--tw-ring-color,currentcolor);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);--tw-ring-color:var(--color-white);background-color:#0598ce;border-radius:3.40282e38px;flex-shrink:0;position:absolute}
.portal-notification-empty{padding-inline:calc(var(--spacing) * 6);padding-block:calc(var(--spacing) * 10);text-align:center;flex-direction:column;align-items:center;display:flex}
.portal-notification-empty-icon{height:calc(var(--spacing) * 12);width:calc(var(--spacing) * 12);border-radius:var(--radius-2xl);border-style:var(--tw-border-style);color:oklab(33.9453% -.0224369 -.0931594/.35);background-color:#f8fafc;border-width:1px;border-color:#dbdbdb;justify-content:center;align-items:center;display:flex}
.portal-notification-empty-title{margin-top:calc(var(--spacing) * 4);font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height));--tw-font-weight:var(--font-weight-bold);font-weight:var(--font-weight-bold);color:#002849}
.portal-notification-empty-text{margin-top:calc(var(--spacing) * 1);max-width:14rem;font-size:var(--text-xs);line-height:var(--tw-leading,var(--text-xs--line-height));--tw-leading:var(--leading-relaxed);line-height:var(--leading-relaxed);color:oklab(33.9453% -.0224369 -.0931594/.58)}
.portal-user-menu-trigger{align-items:center;gap:calc(var(--spacing) * 2.5);border-radius:var(--radius-xl);border-style:var(--tw-border-style);max-width:min(100%,16rem);padding-block:calc(var(--spacing) * 1);padding-right:calc(var(--spacing) * 2);padding-left:calc(var(--spacing) * 1);transition-property:color,background-color,border-color,outline-color,text-decoration-color,fill,stroke,--tw-gradient-from,--tw-gradient-via,--tw-gradient-to,opacity,box-shadow,transform,translate,scale,rotate,filter,-webkit-backdrop-filter,backdrop-filter,display,content-visibility,overlay,pointer-events;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration));--tw-duration:.15s;border-width:1px;border-color:#0000;transition-duration:.15s;display:flex}
.portal-user-menu-trigger:hover{background-color:oklab(89.1431% -5.96046e-8 5.96046e-8/.25);border-color:oklab(89.1432% -5.96046e-8 5.96046e-8/.8)}
.portal-user-menu-trigger[aria-expanded=true]{background-color:oklab(89.1432% -5.96046e-8 5.96046e-8/.2);border-color:oklab(89.1432% -5.96046e-8 5.96046e-8/.8)}
.portal-avatar-wrap{flex-shrink:0;position:relative}
.portal-avatar-stack{align-items:center;gap:calc(var(--spacing) * .5);flex-direction:column;display:flex}
.portal-avatar-wrap--starred .portal-avatar{box-shadow:0 0 0 1px #d4af3766,0 0 8px #eab30826}
.portal-avatar-stars{justify-content:center;align-items:center;gap:1px;display:flex}
.portal-avatar-star{height:calc(var(--spacing) * 2.5);width:calc(var(--spacing) * 2.5);display:inline-flex;position:relative}
.portal-avatar-star-svg{inset:calc(var(--spacing) * 0);width:100%;height:100%;position:absolute}
.portal-avatar-star-svg--bg path{fill:#d4af372e}
.portal-avatar-star-svg--fg path{fill:#e8b923;filter:drop-shadow(0 0 2px #facc1573)}
.portal-avatar-star--half .portal-avatar-star-svg--fg{clip-path:inset(0 50% 0 0)}
.portal-avatar{height:calc(var(--spacing) * 9);width:calc(var(--spacing) * 9);font-size:var(--text-xs);line-height:var(--tw-leading,var(--text-xs--line-height));--tw-font-weight:var(--font-weight-bold);font-weight:var(--font-weight-bold);--tw-tracking:var(--tracking-wide);letter-spacing:var(--tracking-wide);color:#0598ce;background-color:oklab(63.9457% -.0790464 -.104559/.12);border-radius:3.40282e38px;flex-shrink:0;justify-content:center;align-items:center;display:flex}
.portal-user-menu-identity{min-width:calc(var(--spacing) * 0);text-align:left;display:none}
.portal-user-menu-identity{display:block}
.portal-user-menu-name{text-overflow:ellipsis;white-space:nowrap;font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height));--tw-font-weight:var(--font-weight-semibold);font-weight:var(--font-weight-semibold);color:#002849;overflow:hidden}
.portal-user-menu-role{text-overflow:ellipsis;white-space:nowrap;font-size:var(--text-xs);line-height:var(--tw-leading,var(--text-xs--line-height));color:oklab(33.9453% -.0224369 -.0931594/.55);overflow:hidden}
.portal-user-menu-chevron{height:calc(var(--spacing) * 4);width:calc(var(--spacing) * 4);color:oklab(33.9453% -.0224369 -.0931594/.45);transition-property:color,background-color,border-color,outline-color,text-decoration-color,fill,stroke,--tw-gradient-from,--tw-gradient-via,--tw-gradient-to,opacity,box-shadow,transform,translate,scale,rotate,filter,-webkit-backdrop-filter,backdrop-filter,display,content-visibility,overlay,pointer-events;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration));--tw-duration:.15s;flex-shrink:0;transition-duration:.15s;display:none}
.portal-user-menu-chevron{display:block}
.portal-user-menu-trigger[aria-expanded=true] .portal-user-menu-chevron{color:oklab(33.9453% -.0224369 -.0931594/.7);rotate:180deg}
.portal-user-menu-dropdown{top:calc(100% + .5rem);right:calc(var(--spacing) * 0);z-index:50;width:calc(var(--spacing) * 56);transform-origin:100% 0;border-radius:var(--radius-2xl);border-style:var(--tw-border-style);background-color:var(--color-white);padding:calc(var(--spacing) * 1.5);--tw-shadow:0 10px 15px -3px var(--tw-shadow-color,#0000001a), 0 4px 6px -4px var(--tw-shadow-color,#0000001a);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);--tw-shadow-color:#0028491a;border-width:1px;border-color:#dbdbdb;position:absolute}
.portal-user-menu-dropdown{--tw-shadow-color:color-mix(in oklab, oklab(27.1217% -.0269156 -.069435/.1) var(--tw-shadow-alpha), transparent)}
.portal-user-menu-dropdown[hidden]{display:none!important}
.portal-menu-ranking{margin-inline:calc(var(--spacing) * 1.5);margin-bottom:calc(var(--spacing) * 1);border-radius:var(--radius-xl);border-style:var(--tw-border-style);padding-inline:calc(var(--spacing) * 3);padding-block:calc(var(--spacing) * 2.5);background-color:#f8fafc;border-width:1px;border-color:oklab(89.1432% -5.96046e-8 5.96046e-8/.8)}
.portal-menu-ranking-row{justify-content:space-between;align-items:center;gap:calc(var(--spacing) * 2);display:flex}
.portal-menu-ranking-quarter{--tw-font-weight:var(--font-weight-semibold);font-size:11px;font-weight:var(--font-weight-semibold);color:oklab(33.9453% -.0224369 -.0931594/.65)}
.portal-menu-ranking-points{font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height));--tw-font-weight:var(--font-weight-bold);font-weight:var(--font-weight-bold);color:#002849}
.portal-menu-ranking-positions{margin-top:calc(var(--spacing) * 1);--tw-leading:var(--leading-snug);font-size:11px;line-height:var(--leading-snug);color:oklab(33.9453% -.0224369 -.0931594/.55)}
.portal-menu-ranking-link{margin-top:calc(var(--spacing) * 2);font-size:var(--text-xs);line-height:var(--tw-leading,var(--text-xs--line-height));--tw-font-weight:var(--font-weight-bold);font-weight:var(--font-weight-bold);color:#0598ce;transition-property:color,background-color,border-color,outline-color,text-decoration-color,fill,stroke,--tw-gradient-from,--tw-gradient-via,--tw-gradient-to,opacity,box-shadow,transform,translate,scale,rotate,filter,-webkit-backdrop-filter,backdrop-filter,display,content-visibility,overlay,pointer-events;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration));display:inline-block}
.portal-menu-ranking-link:hover{color:#113768}
.portal-ranking-summary{gap:calc(var(--spacing) * 3);display:grid}
.portal-ranking-summary{grid-template-columns:repeat(2,minmax(0,1fr))}
.portal-ranking-summary{grid-template-columns:repeat(5,minmax(0,1fr))}
.portal-ranking-summary-metric{border-radius:var(--radius-2xl);border-style:var(--tw-border-style);background-color:var(--color-white);padding-inline:calc(var(--spacing) * 4);padding-block:calc(var(--spacing) * 3);border-width:1px;border-color:oklab(89.1432% -5.96046e-8 5.96046e-8/.8)}
.portal-ranking-summary-label{--tw-font-weight:var(--font-weight-bold);font-size:10px;font-weight:var(--font-weight-bold);--tw-tracking:var(--tracking-wide);letter-spacing:var(--tracking-wide);color:#0598ce;text-transform:uppercase;display:block}
.portal-ranking-summary-value{margin-top:calc(var(--spacing) * 1);font-size:var(--text-xl);line-height:var(--tw-leading,var(--text-xl--line-height));--tw-font-weight:var(--font-weight-bold);font-weight:var(--font-weight-bold);color:#002849;display:block}
.portal-ranking-summary-of{font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height));--tw-font-weight:var(--font-weight-semibold);font-weight:var(--font-weight-semibold);color:oklab(33.9453% -.0224369 -.0931594/.55)}
.portal-ranking-ticket-list>:not(:last-child)){--tw-divide-y-reverse:0;border-bottom-style:var(--tw-border-style);border-top-style:var(--tw-border-style);border-top-width:calc(1px * var(--tw-divide-y-reverse));border-bottom-width:calc(1px * calc(1 - var(--tw-divide-y-reverse)));border-color:#dbdbdb}
.portal-ranking-ticket-item{gap:calc(var(--spacing) * 3);padding-block:calc(var(--spacing) * 4);flex-direction:column;display:flex}
.portal-ranking-ticket-item:first-child{padding-top:calc(var(--spacing) * 0)}
.portal-ranking-ticket-item:last-child{padding-bottom:calc(var(--spacing) * 0)}
.portal-ranking-ticket-item{flex-direction:row;justify-content:space-between;align-items:center}
.portal-ranking-ticket-number{font-size:var(--text-xs);line-height:var(--tw-leading,var(--text-xs--line-height));--tw-font-weight:var(--font-weight-bold);font-weight:var(--font-weight-bold);--tw-tracking:var(--tracking-wide);letter-spacing:var(--tracking-wide);color:#0598ce;text-transform:uppercase}
.portal-ranking-ticket-subject{margin-top:calc(var(--spacing) * .5);font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height));--tw-font-weight:var(--font-weight-semibold);font-weight:var(--font-weight-semibold);color:#002849}
.portal-rating-satisfaction-grid{gap:calc(var(--spacing) * 2);display:grid}
.portal-rating-satisfaction-grid{grid-template-columns:repeat(2,minmax(0,1fr))}
.portal-rating-satisfaction-grid{grid-template-columns:repeat(5,minmax(0,1fr))}
.portal-rating-satisfaction-option{justify-content:center;align-items:center;gap:calc(var(--spacing) * 1.5);border-radius:var(--radius-2xl);border-style:var(--tw-border-style);background-color:var(--color-white);min-height:7.5rem;padding-inline:calc(var(--spacing) * 2);padding-block:calc(var(--spacing) * 3);text-align:center;transition-property:color,background-color,border-color,outline-color,text-decoration-color,fill,stroke,--tw-gradient-from,--tw-gradient-via,--tw-gradient-to,opacity,box-shadow,transform,translate,scale,rotate,filter,-webkit-backdrop-filter,backdrop-filter,display,content-visibility,overlay,pointer-events;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration));border-width:1px;border-color:#dbdbdb;flex-direction:column;display:flex}
.portal-rating-satisfaction-option:hover{background-color:oklab(63.9457% -.0790464 -.104559/.05);border-color:oklab(63.9457% -.0790464 -.104559/.35)}
.portal-rating-satisfaction-option.is-selected{--tw-ring-shadow:var(--tw-ring-inset,) 0 0 0 calc(2px + var(--tw-ring-offset-width)) var(--tw-ring-color,currentcolor);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);--tw-ring-color:oklab(63.9457% -.0790464 -.104559/.2);background-color:oklab(63.9457% -.0790464 -.104559/.08);border-color:#0598ce}
.portal-rating-face{height:calc(var(--spacing) * 10);width:calc(var(--spacing) * 10);color:oklab(33.9453% -.0224369 -.0931594/.55);justify-content:center;align-items:center;display:flex}
.portal-rating-satisfaction-option.is-selected .portal-rating-face{color:#0598ce}
.portal-rating-face-svg{width:100%;height:100%}
.portal-rating-satisfaction-label{font-size:var(--text-xs);line-height:var(--tw-leading,var(--text-xs--line-height));--tw-leading:var(--leading-tight);line-height:var(--leading-tight);--tw-font-weight:var(--font-weight-bold);font-weight:var(--font-weight-bold);color:#002849}
.portal-rating-satisfaction-score{--tw-font-weight:var(--font-weight-semibold);font-size:10px;font-weight:var(--font-weight-semibold);color:oklab(33.9453% -.0224369 -.0931594/.5)}
.portal-rating-nps-scale{gap:calc(var(--spacing) * 1.5);flex-wrap:wrap;display:flex}
.portal-rating-nps-btn{height:calc(var(--spacing) * 9);border-radius:var(--radius-lg);border-style:var(--tw-border-style);background-color:var(--color-white);min-width:2.125rem;font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height));--tw-font-weight:var(--font-weight-bold);font-weight:var(--font-weight-bold);color:#113768;transition-property:color,background-color,border-color,outline-color,text-decoration-color,fill,stroke,--tw-gradient-from,--tw-gradient-via,--tw-gradient-to,opacity,box-shadow,transform,translate,scale,rotate,filter,-webkit-backdrop-filter,backdrop-filter,display,content-visibility,overlay,pointer-events;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration));border-width:1px;border-color:#dbdbdb;flex:1;justify-content:center;align-items:center;display:flex}
.portal-rating-nps-btn:hover{border-color:oklab(63.9457% -.0790464 -.104559/.35)}
.portal-rating-nps-btn{flex:none;min-width:2.5rem}
.portal-rating-nps-btn.is-selected{color:var(--color-white)}
.portal-rating-nps-btn--detractor.is-selected{border-color:var(--color-red-600);background-color:var(--color-red-600)}
.portal-rating-nps-btn--neutral.is-selected{border-color:var(--color-amber-600);background-color:var(--color-amber-600)}
.portal-rating-nps-btn--promoter.is-selected{border-color:var(--color-emerald-600);background-color:var(--color-emerald-600)}
.portal-rating-nps-legend{margin-top:calc(var(--spacing) * 2);column-gap:calc(var(--spacing) * 3);row-gap:calc(var(--spacing) * 1);--tw-font-weight:var(--font-weight-semibold);font-size:10px;font-weight:var(--font-weight-semibold);--tw-tracking:var(--tracking-wide);letter-spacing:var(--tracking-wide);text-transform:uppercase;flex-wrap:wrap;display:flex}
.portal-rating-nps-legend-item--detractor{color:#bf000fcc}
.portal-rating-nps-legend-item--detractor{color:color-mix(in oklab, var(--color-red-700) 80%, transparent)}
.portal-rating-nps-legend-item--neutral{color:#b75000cc}
.portal-rating-nps-legend-item--neutral{color:color-mix(in oklab, var(--color-amber-700) 80%, transparent)}
.portal-rating-nps-legend-item--promoter{color:#007956cc}
.portal-rating-nps-legend-item--promoter{color:color-mix(in oklab, var(--color-emerald-700) 80%, transparent)}
.portal-menu-item{align-items:center;gap:calc(var(--spacing) * 2.5);border-radius:var(--radius-xl);width:100%;padding-inline:calc(var(--spacing) * 3);padding-block:calc(var(--spacing) * 2.5);text-align:left;font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height));--tw-font-weight:var(--font-weight-medium);font-weight:var(--font-weight-medium);color:#113768;transition-property:color,background-color,border-color,outline-color,text-decoration-color,fill,stroke,--tw-gradient-from,--tw-gradient-via,--tw-gradient-to,opacity,box-shadow,transform,translate,scale,rotate,filter,-webkit-backdrop-filter,backdrop-filter,display,content-visibility,overlay,pointer-events;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration));display:flex}
.portal-menu-item:hover{color:#002849;background-color:oklab(89.1431% -5.96046e-8 5.96046e-8/.3)}
.portal-menu-item-icon{height:calc(var(--spacing) * 8);width:calc(var(--spacing) * 8);border-radius:var(--radius-lg);color:oklab(33.9453% -.0224369 -.0931594/.7);background-color:oklab(89.1431% -5.96046e-8 5.96046e-8/.25);flex-shrink:0;justify-content:center;align-items:center;display:flex}
.portal-menu-item-label{min-width:calc(var(--spacing) * 0);flex:1}
.portal-menu-divider{margin-block:calc(var(--spacing) * 1);border-top-style:var(--tw-border-style);border-color:oklab(89.1432% -5.96046e-8 5.96046e-8/.8);border-top-width:1px}
.portal-menu-item--danger{color:var(--color-red-700)}
.portal-menu-item--danger:hover{background-color:var(--color-red-50);color:var(--color-red-800)}
.portal-menu-item--danger .portal-menu-item-icon{background-color:var(--color-red-50);color:var(--color-red-600)}
.portal-page-header--compact{margin-bottom:calc(var(--spacing) * 5)}
.portal-page-header--compact .portal-page-header-title{margin-top:calc(var(--spacing) * 1);font-size:var(--text-xl);line-height:var(--tw-leading,var(--text-xl--line-height));--tw-font-weight:var(--font-weight-bold);font-weight:var(--font-weight-bold);--tw-tracking:var(--tracking-tight);letter-spacing:var(--tracking-tight);color:#002849}
.portal-page-header--compact .portal-page-header-title{font-size:var(--text-2xl);line-height:var(--tw-leading,var(--text-2xl--line-height))}
.portal-page-header--compact .portal-page-header-desc{margin-top:calc(var(--spacing) * 1);font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height));color:oklab(33.9453% -.0224369 -.0931594/.72)}
.portal-page-header-actions{align-items:center;gap:calc(var(--spacing) * 2);flex-wrap:wrap;flex-shrink:0;display:flex}
.portal-btn-ghost-sm{min-height:calc(var(--spacing) * 9);justify-content:center;align-items:center;gap:calc(var(--spacing) * 1.5);padding-inline:calc(var(--spacing) * 3.5);padding-block:calc(var(--spacing) * 2);font-size:var(--text-xs);line-height:var(--tw-leading,var(--text-xs--line-height));--tw-font-weight:var(--font-weight-semibold);font-weight:var(--font-weight-semibold);color:oklab(33.9453% -.0224369 -.0931594/.75);transition-property:color,background-color,border-color,outline-color,text-decoration-color,fill,stroke,--tw-gradient-from,--tw-gradient-via,--tw-gradient-to,opacity,box-shadow,transform,translate,scale,rotate,filter,-webkit-backdrop-filter,backdrop-filter,display,content-visibility,overlay,pointer-events;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration));border-radius:3.40282e38px;display:inline-flex}
.portal-btn-ghost-sm:hover{color:#002849;background-color:oklab(89.1431% -5.96046e-8 5.96046e-8/.35)}
.portal-eyebrow{font-size:var(--text-xs);line-height:var(--tw-leading,var(--text-xs--line-height));--tw-font-weight:var(--font-weight-bold);font-weight:var(--font-weight-bold);--tw-tracking:.14em;letter-spacing:.14em;color:#0598ce;text-transform:uppercase}
.portal-breadcrumb{align-items:center;gap:calc(var(--spacing) * 1);font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height));--tw-font-weight:var(--font-weight-bold);font-weight:var(--font-weight-bold);color:oklab(33.9453% -.0224369 -.0931594/.7);transition-property:color,background-color,border-color,outline-color,text-decoration-color,fill,stroke,--tw-gradient-from,--tw-gradient-via,--tw-gradient-to,opacity,box-shadow,transform,translate,scale,rotate,filter,-webkit-backdrop-filter,backdrop-filter,display,content-visibility,overlay,pointer-events;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration));display:inline-flex}
.portal-breadcrumb:hover{color:#0598ce}
.portal-hint{margin-top:calc(var(--spacing) * 2);font-size:var(--text-xs);line-height:var(--tw-leading,var(--text-xs--line-height));--tw-leading:var(--leading-relaxed);line-height:var(--leading-relaxed);color:oklab(33.9453% -.0224369 -.0931594/.6)}
.portal-callout{border-radius:var(--radius-2xl);border-style:var(--tw-border-style);padding-inline:calc(var(--spacing) * 4);padding-block:calc(var(--spacing) * 3);font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height));--tw-leading:var(--leading-relaxed);line-height:var(--leading-relaxed);color:#113768;background-color:oklab(63.9457% -.0790464 -.104559/.05);border-width:1px;border-color:oklab(63.9457% -.0790464 -.104559/.25)}
.portal-callout-warning{border-radius:var(--radius-2xl);border-style:var(--tw-border-style);border-width:1px;border-color:var(--color-amber-200);background-color:var(--color-amber-50);padding-inline:calc(var(--spacing) * 4);padding-block:calc(var(--spacing) * 3);font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height));--tw-leading:var(--leading-relaxed);line-height:var(--leading-relaxed);color:var(--color-amber-950)}
.portal-alert-info{margin-bottom:calc(var(--spacing) * 6);border-radius:var(--radius-2xl);border-style:var(--tw-border-style);padding-inline:calc(var(--spacing) * 4);padding-block:calc(var(--spacing) * 3);font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height));color:#113768;background-color:oklab(63.9457% -.0790464 -.104559/.05);border-width:1px;border-color:oklab(63.9457% -.0790464 -.104559/.25)}
.portal-input{resize:vertical;--tw-leading:var(--leading-relaxed);min-height:8.5rem;line-height:var(--leading-relaxed)}
.portal-form-actions{gap:calc(var(--spacing) * 3);border-top-style:var(--tw-border-style);padding-top:calc(var(--spacing) * 6);border-color:#dbdbdb;border-top-width:1px;flex-direction:column;display:flex}
.portal-form-actions{flex-direction:row;justify-content:flex-end;align-items:center}
.portal-form-stack>:not(:last-child)){--tw-space-y-reverse:0;margin-block-start:calc(calc(var(--spacing) * 5) * var(--tw-space-y-reverse));margin-block-end:calc(calc(var(--spacing) * 5) * calc(1 - var(--tw-space-y-reverse)))}
.portal-ticket-create-page{min-width:calc(var(--spacing) * 0);padding-bottom:calc(var(--spacing) * 2)}
.portal-ticket-create-header{margin-bottom:calc(var(--spacing) * 6)}
.portal-ticket-create-header{margin-bottom:calc(var(--spacing) * 8)}
.portal-ticket-create-shell{width:100%;max-width:var(--container-6xl);min-width:calc(var(--spacing) * 0);margin-inline:auto}
.portal-ticket-create-shell{max-width:var(--container-7xl)}
.portal-ticket-create-card{border-radius:var(--radius-2xl);border-style:var(--tw-border-style);padding:calc(var(--spacing) * 0);--tw-shadow:0 4px 6px -1px var(--tw-shadow-color,#0000001a), 0 2px 4px -2px var(--tw-shadow-color,#0000001a);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);--tw-shadow-color:#0028490f;border-width:1px;border-color:oklab(89.1431% -5.96046e-8 5.96046e-8/.9);overflow:hidden}
.portal-ticket-create-card{--tw-shadow-color:color-mix(in oklab, oklab(27.1217% -.0269156 -.069435/.06) var(--tw-shadow-alpha), transparent)}
.portal-ticket-create-intro{gap:calc(var(--spacing) * 4);border-bottom-style:var(--tw-border-style);--tw-gradient-position:to bottom right in oklab;background-image:linear-gradient(var(--tw-gradient-stops));--tw-gradient-from:#f8fafc;--tw-gradient-to:oklab(96.826% -.002579 -.0063498/.8);--tw-gradient-stops:var(--tw-gradient-via-stops,var(--tw-gradient-position), var(--tw-gradient-from) var(--tw-gradient-from-position), var(--tw-gradient-to) var(--tw-gradient-to-position));padding-inline:calc(var(--spacing) * 5);padding-block:calc(var(--spacing) * 5);border-color:oklab(89.1431% -5.96046e-8 5.96046e-8/.9);border-bottom-width:1px;display:grid}
.portal-ticket-create-intro{padding-inline:calc(var(--spacing) * 8);padding-block:calc(var(--spacing) * 6)}
.portal-ticket-create-intro{align-items:stretch;gap:calc(var(--spacing) * 6);grid-template-columns:minmax(0,14rem) minmax(0,1fr)}
.portal-ticket-create-intro:has(.portal-ticket-create-company):has(.portal-ticket-create-tip){grid-template-columns:minmax(0,15rem) minmax(0,1fr)}
.portal-ticket-create-intro:not(:has(.portal-ticket-create-company)){grid-template-columns:repeat(1,minmax(0,1fr))}
.portal-ticket-create-company{min-width:calc(var(--spacing) * 0);align-items:flex-start;gap:calc(var(--spacing) * 3);border-radius:var(--radius-xl);border-style:var(--tw-border-style);background-color:var(--color-white);padding-inline:calc(var(--spacing) * 4);padding-block:calc(var(--spacing) * 3.5);--tw-shadow:0 1px 3px 0 var(--tw-shadow-color,#0000001a), 0 1px 2px -1px var(--tw-shadow-color,#0000001a);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);--tw-shadow-color:#0028490d;border-width:1px;border-color:oklab(89.1432% -5.96046e-8 5.96046e-8/.8);display:flex}
.portal-ticket-create-company{--tw-shadow-color:color-mix(in oklab, oklab(27.1217% -.0269156 -.069435/.05) var(--tw-shadow-alpha), transparent)}
.portal-ticket-create-company-icon{height:calc(var(--spacing) * 10);width:calc(var(--spacing) * 10);border-radius:var(--radius-xl);color:#002849;background-color:oklab(27.1217% -.0269156 -.069435/.08);flex-shrink:0;justify-content:center;align-items:center;display:flex}
.portal-ticket-create-company-label{--tw-font-weight:var(--font-weight-bold);font-size:10px;font-weight:var(--font-weight-bold);--tw-tracking:var(--tracking-wide);letter-spacing:var(--tracking-wide);color:oklab(33.9453% -.0224369 -.0931594/.5);text-transform:uppercase}
.portal-ticket-create-company-name{margin-top:calc(var(--spacing) * .5);font-size:var(--text-base);line-height:var(--tw-leading,var(--text-base--line-height));--tw-leading:var(--leading-snug);line-height:var(--leading-snug);--tw-font-weight:var(--font-weight-bold);font-weight:var(--font-weight-bold);color:#002849}
.portal-ticket-create-tip{margin-bottom:calc(var(--spacing) * 0);min-width:calc(var(--spacing) * 0);align-items:flex-start;gap:calc(var(--spacing) * 3);border-radius:var(--radius-xl);border-style:var(--tw-border-style);padding-inline:calc(var(--spacing) * 4);padding-block:calc(var(--spacing) * 3.5);background-color:oklab(63.9457% -.0790464 -.104559/.05);border-width:1px;border-color:oklab(63.9457% -.0790464 -.104559/.25);display:flex}
.portal-ticket-create-tip-icon{height:calc(var(--spacing) * 10);width:calc(var(--spacing) * 10);border-radius:var(--radius-xl);color:#0598ce;background-color:oklab(63.9457% -.0790464 -.104559/.12);flex-shrink:0;justify-content:center;align-items:center;display:flex}
.portal-ticket-create-tip-title{font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height));--tw-font-weight:var(--font-weight-bold);font-weight:var(--font-weight-bold);color:#002849}
.portal-ticket-create-tip-text{margin-top:calc(var(--spacing) * 1);font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height));--tw-leading:var(--leading-relaxed);line-height:var(--leading-relaxed);color:oklab(33.9453% -.0224369 -.0931594/.75)}
.portal-ticket-create-form{min-height:calc(var(--spacing) * 0);flex-direction:column;display:flex}
.portal-ticket-create-body{min-width:calc(var(--spacing) * 0);grid-template-columns:repeat(1,minmax(0,1fr));display:grid}
.portal-ticket-create-body{grid-template-columns:minmax(0,1fr) minmax(15.5rem,19.5rem)}
.portal-ticket-create-body{grid-template-columns:minmax(0,1fr) minmax(17rem,21rem)}
.portal-ticket-create-primary{min-width:calc(var(--spacing) * 0)}
.portal-ticket-create-fields>:not(:last-child)){--tw-space-y-reverse:0;margin-block-start:calc(calc(var(--spacing) * 5) * var(--tw-space-y-reverse));margin-block-end:calc(calc(var(--spacing) * 5) * calc(1 - var(--tw-space-y-reverse)))}
.portal-ticket-create-fields{padding-inline:calc(var(--spacing) * 5);padding-block:calc(var(--spacing) * 5)}
.portal-ticket-create-fields>:not(:last-child)){--tw-space-y-reverse:0;margin-block-start:calc(calc(var(--spacing) * 6) * var(--tw-space-y-reverse));margin-block-end:calc(calc(var(--spacing) * 6) * calc(1 - var(--tw-space-y-reverse)))}
.portal-ticket-create-fields{padding-inline:calc(var(--spacing) * 8);padding-block:calc(var(--spacing) * 7)}
.portal-ticket-create-field{min-width:calc(var(--spacing) * 0)}
.portal-ticket-create-field>:not(:last-child)){--tw-space-y-reverse:0;margin-block-start:calc(calc(var(--spacing) * 1.5) * var(--tw-space-y-reverse));margin-block-end:calc(calc(var(--spacing) * 1.5) * calc(1 - var(--tw-space-y-reverse)))}
.portal-ticket-create-field--full{grid-column:1/-1;width:100%}
.portal-ticket-create-row{min-width:calc(var(--spacing) * 0);gap:calc(var(--spacing) * 5);grid-template-columns:repeat(1,minmax(0,1fr));display:grid}
.portal-ticket-create-row{gap:calc(var(--spacing) * 6);grid-template-columns:minmax(0,1.4fr) minmax(0,1fr)}
.portal-ticket-create-textarea{resize:vertical;--tw-leading:var(--leading-relaxed);min-height:11.5rem;line-height:var(--leading-relaxed)}
.portal-ticket-create-textarea{min-height:12.5rem}
.portal-ticket-create-side{min-width:calc(var(--spacing) * 0);border-top-style:var(--tw-border-style);background-color:oklab(98.4152% -.00128621 -.00316101/.35);border-color:oklab(89.1431% -5.96046e-8 5.96046e-8/.7);border-top-width:1px}
.portal-ticket-create-side{border-top-style:var(--tw-border-style);border-top-width:0;border-left-style:var(--tw-border-style);border-left-width:1px}
.portal-ticket-create-attachments{min-width:calc(var(--spacing) * 0)}
.portal-ticket-create-attachments>:not(:last-child)){--tw-space-y-reverse:0;margin-block-start:calc(calc(var(--spacing) * 3) * var(--tw-space-y-reverse));margin-block-end:calc(calc(var(--spacing) * 3) * calc(1 - var(--tw-space-y-reverse)))}
.portal-ticket-create-attachments{padding-inline:calc(var(--spacing) * 5);padding-block:calc(var(--spacing) * 5)}
.portal-ticket-create-attachments{padding-inline:calc(var(--spacing) * 6);padding-block:calc(var(--spacing) * 6)}
.portal-ticket-create-attachments{top:calc(var(--spacing) * 24);align-self:flex-start;position:sticky}
.portal-ticket-create-attachments-head>:not(:last-child)){--tw-space-y-reverse:0;margin-block-start:calc(calc(var(--spacing) * .5) * var(--tw-space-y-reverse));margin-block-end:calc(calc(var(--spacing) * .5) * calc(1 - var(--tw-space-y-reverse)))}
.portal-ticket-create-attachments .portal-attachment-dropzone{margin-top:calc(var(--spacing) * 0);padding-inline:calc(var(--spacing) * 3);padding-block:calc(var(--spacing) * 5)}
.portal-ticket-create-attachments .portal-attachment-dropzone{padding-block:calc(var(--spacing) * 6)}
.portal-attachment-dropzone-icon{margin-inline:auto;margin-bottom:calc(var(--spacing) * 3);height:calc(var(--spacing) * 12);width:calc(var(--spacing) * 12);border-radius:var(--radius-2xl);color:#0598ce;background-color:oklab(63.9457% -.0790464 -.104559/.1);justify-content:center;align-items:center;display:flex}
.portal-ticket-create-actions{margin-top:calc(var(--spacing) * 0);gap:calc(var(--spacing) * 3);border-top-style:var(--tw-border-style);padding-inline:calc(var(--spacing) * 5);padding-block:calc(var(--spacing) * 4);background-color:oklab(98.4152% -.00128621 -.00316101/.5);border-color:#dbdbdb;border-top-width:1px}
.portal-ticket-create-actions{padding-inline:calc(var(--spacing) * 8);padding-block:calc(var(--spacing) * 5)}
.portal-ticket-create-actions .portal-btn-primary{width:100%}
.portal-ticket-create-actions .portal-btn-primary{order:2;width:auto}
.portal-ticket-create-actions .portal-btn-secondary{width:100%}
.portal-ticket-create-actions .portal-btn-secondary{order:1;width:auto}
.portal-attachment-dropzone{border-radius:var(--radius-2xl);border-style:var(--tw-border-style);--tw-border-style:dashed;padding-inline:calc(var(--spacing) * 4);padding-block:calc(var(--spacing) * 6);text-align:center;transition-property:color,background-color,border-color,outline-color,text-decoration-color,fill,stroke,--tw-gradient-from,--tw-gradient-via,--tw-gradient-to;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration));--tw-duration:.15s;background-color:oklab(89.1432% -5.96046e-8 5.96046e-8/.1);border:2px dashed #dbdbdb;transition-duration:.15s}
.portal-attachment-dropzone.is-dragover{background-color:oklab(63.9457% -.0790464 -.104559/.05);border-color:#0598ce}
.portal-attachment-dropzone-title{font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height));--tw-font-weight:var(--font-weight-semibold);font-weight:var(--font-weight-semibold);color:#113768}
.portal-attachment-dropzone-hint{margin-top:calc(var(--spacing) * 1);font-size:var(--text-xs);line-height:var(--tw-leading,var(--text-xs--line-height));color:oklab(33.9453% -.0224369 -.0931594/.58)}
.portal-attachment-file-input{margin-top:calc(var(--spacing) * 4);width:100%;min-width:calc(var(--spacing) * 0);font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height));color:#113768}
.portal-attachment-file-input::file-selector-button{margin-right:calc(var(--spacing) * 4);cursor:pointer;border-style:var(--tw-border-style);padding-inline:calc(var(--spacing) * 4);padding-block:calc(var(--spacing) * 2);font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height));--tw-font-weight:var(--font-weight-bold);font-weight:var(--font-weight-bold);color:#0598ce;transition-property:color,background-color,border-color,outline-color,text-decoration-color,fill,stroke,--tw-gradient-from,--tw-gradient-via,--tw-gradient-to,opacity,box-shadow,transform,translate,scale,rotate,filter,-webkit-backdrop-filter,backdrop-filter,display,content-visibility,overlay,pointer-events;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration));background-color:oklab(63.9457% -.0790464 -.104559/.1);border-width:0;border-radius:3.40282e38px}
.portal-attachment-file-input::file-selector-button:hover{background-color:oklab(63.9457% -.0790464 -.104559/.15)}
.portal-attachment-feedback{margin-top:calc(var(--spacing) * 3);border-radius:var(--radius-2xl);border-style:var(--tw-border-style);padding-inline:calc(var(--spacing) * 4);padding-block:calc(var(--spacing) * 3);font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height));--tw-font-weight:var(--font-weight-semibold);font-weight:var(--font-weight-semibold);color:#113768;background-color:oklab(63.9457% -.0790464 -.104559/.1);border-width:1px;border-color:oklab(63.9457% -.0790464 -.104559/.3)}
.portal-attachment-feedback--error{border-color:var(--color-red-200);background-color:var(--color-red-50);color:var(--color-red-800)}
.portal-attachment-preview{margin-top:calc(var(--spacing) * 4);min-width:calc(var(--spacing) * 0);gap:calc(var(--spacing) * 3);display:grid}
.portal-attachment-preview{grid-template-columns:repeat(2,minmax(0,1fr))}
.portal-attachment-preview-item{min-width:calc(var(--spacing) * 0);gap:calc(var(--spacing) * 3);border-radius:var(--radius-2xl);border-style:var(--tw-border-style);background-color:var(--color-white);padding:calc(var(--spacing) * 3);--tw-shadow:0 1px 3px 0 var(--tw-shadow-color,#0000001a), 0 1px 2px -1px var(--tw-shadow-color,#0000001a);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);--tw-shadow-color:#0028490d;border-width:1px;border-color:#dbdbdb;display:flex;overflow:hidden}
.portal-attachment-preview-item{--tw-shadow-color:color-mix(in oklab, oklab(27.1217% -.0269156 -.069435/.05) var(--tw-shadow-alpha), transparent)}
.portal-attachment-thumb{height:calc(var(--spacing) * 16);width:calc(var(--spacing) * 16);border-radius:var(--radius-xl);border-style:var(--tw-border-style);background-color:oklab(89.1432% -5.96046e-8 5.96046e-8/.2);border-width:1px;border-color:#dbdbdb;flex-shrink:0;overflow:hidden}
.portal-attachment-thumb img{object-fit:cover;width:100%;height:100%}
.portal-attachment-meta{min-width:calc(var(--spacing) * 0);flex:1}
.portal-attachment-name{text-overflow:ellipsis;white-space:nowrap;font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height));--tw-font-weight:var(--font-weight-bold);font-weight:var(--font-weight-bold);color:#002849;overflow:hidden}
.portal-attachment-size{margin-top:calc(var(--spacing) * 1);font-size:var(--text-xs);line-height:var(--tw-leading,var(--text-xs--line-height));color:oklab(33.9453% -.0224369 -.0931594/.58)}
.portal-attachment-remove{border-style:var(--tw-border-style);padding-inline:calc(var(--spacing) * 3);padding-block:calc(var(--spacing) * 1);font-size:var(--text-xs);line-height:var(--tw-leading,var(--text-xs--line-height));--tw-font-weight:var(--font-weight-bold);font-weight:var(--font-weight-bold);color:#113768;transition-property:color,background-color,border-color,outline-color,text-decoration-color,fill,stroke,--tw-gradient-from,--tw-gradient-via,--tw-gradient-to,opacity,box-shadow,transform,translate,scale,rotate,filter,-webkit-backdrop-filter,backdrop-filter,display,content-visibility,overlay,pointer-events;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration));border-width:1px;border-color:#dbdbdb;border-radius:3.40282e38px;flex-shrink:0;align-self:center}
.portal-attachment-remove:hover{border-color:var(--color-red-300);background-color:var(--color-red-50);color:var(--color-red-700)}
.portal-ticket-layout{min-width:calc(var(--spacing) * 0);gap:calc(var(--spacing) * 6);display:grid}
.portal-ticket-layout{grid-template-columns:minmax(0,1fr) 17.5rem}
.portal-ticket-layout{grid-template-columns:minmax(0,1fr) 19rem}
.portal-ticket-thread{margin-top:calc(var(--spacing) * 5)}
.portal-ticket-thread>:not(:last-child)){--tw-space-y-reverse:0;margin-block-start:calc(calc(var(--spacing) * 4) * var(--tw-space-y-reverse));margin-block-end:calc(calc(var(--spacing) * 4) * calc(1 - var(--tw-space-y-reverse)))}
.portal-ticket-message{display:flex}
.portal-ticket-message--client{justify-content:flex-end}
.portal-ticket-message--support{justify-content:flex-start}
.portal-ticket-message-bubble{max-width:92%;min-width:calc(var(--spacing) * 0);border-radius:var(--radius-2xl);padding-inline:calc(var(--spacing) * 4);padding-block:calc(var(--spacing) * 3.5)}
.portal-ticket-message-bubble{max-width:85%}
.portal-ticket-message--client .portal-ticket-message-bubble{color:var(--color-white);--tw-shadow:0 1px 3px 0 var(--tw-shadow-color,#0000001a), 0 1px 2px -1px var(--tw-shadow-color,#0000001a);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);--tw-shadow-color:#0598ce33;background-color:#0598ce}
.portal-ticket-message--client .portal-ticket-message-bubble{--tw-shadow-color:color-mix(in oklab, oklab(63.9457% -.0790464 -.104559/.2) var(--tw-shadow-alpha), transparent)}
.portal-ticket-message--support .portal-ticket-message-bubble{border-style:var(--tw-border-style);color:#002849;--tw-shadow:0 1px 3px 0 var(--tw-shadow-color,#0000001a), 0 1px 2px -1px var(--tw-shadow-color,#0000001a);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);--tw-shadow-color:#0028490d;background-color:oklab(89.1432% -5.96046e-8 5.96046e-8/.2);border-width:1px;border-color:#dbdbdb}
.portal-ticket-message--support .portal-ticket-message-bubble{--tw-shadow-color:color-mix(in oklab, oklab(27.1217% -.0269156 -.069435/.05) var(--tw-shadow-alpha), transparent)}
.portal-ticket-message-meta{justify-content:space-between;align-items:center;gap:calc(var(--spacing) * 2);font-size:var(--text-xs);line-height:var(--tw-leading,var(--text-xs--line-height));--tw-font-weight:var(--font-weight-bold);font-weight:var(--font-weight-bold);flex-wrap:wrap;display:flex}
.portal-ticket-message--client .portal-ticket-message-meta{color:#ffffffd9}
.portal-ticket-message--client .portal-ticket-message-meta{color:color-mix(in oklab, var(--color-white) 85%, transparent)}
.portal-ticket-message--support .portal-ticket-message-meta{color:oklab(33.9453% -.0224369 -.0931594/.6)}
.portal-ticket-message-body{margin-top:calc(var(--spacing) * 2.5);font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height));--tw-leading:var(--leading-relaxed);line-height:var(--leading-relaxed);white-space:pre-line}
.portal-ticket-message--client .portal-ticket-message-body{color:var(--color-white)}
.portal-ticket-message--support .portal-ticket-message-body{color:#113768}
.portal-ticket-message-attachments{margin-top:calc(var(--spacing) * 3);min-width:calc(var(--spacing) * 0);gap:calc(var(--spacing) * 2);flex-wrap:wrap;display:flex}
.portal-ticket-attachment-chip{cursor:pointer;text-overflow:ellipsis;white-space:nowrap;border-style:var(--tw-border-style);max-width:100%;padding-inline:calc(var(--spacing) * 3);padding-block:calc(var(--spacing) * 1);text-align:left;font-size:var(--text-xs);line-height:var(--tw-leading,var(--text-xs--line-height));--tw-font-weight:var(--font-weight-bold);font-weight:var(--font-weight-bold);transition-property:color,background-color,border-color,outline-color,text-decoration-color,fill,stroke,--tw-gradient-from,--tw-gradient-via,--tw-gradient-to,opacity,box-shadow,transform,translate,scale,rotate,filter,-webkit-backdrop-filter,backdrop-filter,display,content-visibility,overlay,pointer-events;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration));border-width:0;border-radius:3.40282e38px;align-items:center;display:inline-flex;overflow:hidden}
.portal-ticket-attachment-chip--client{background-color:#fff3}
.portal-ticket-attachment-chip--client{background-color:color-mix(in oklab, var(--color-white) 20%, transparent)}
.portal-ticket-attachment-chip--client{color:var(--color-white)}
.portal-ticket-attachment-chip--client:hover{background-color:#ffffff4d}
.portal-ticket-attachment-chip--client:hover{background-color:color-mix(in oklab, var(--color-white) 30%, transparent)}
.portal-ticket-attachment-chip--support{background-color:var(--color-white);color:#0598ce;--tw-ring-shadow:var(--tw-ring-inset,) 0 0 0 calc(1px + var(--tw-ring-offset-width)) var(--tw-ring-color,currentcolor);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);--tw-ring-color:#dbdbdb}
.portal-ticket-attachment-chip--support:hover{color:#113768}
.portal-ticket-detail-panel{height:fit-content}
.portal-ticket-detail-panel{position:sticky;top:4.5rem}
.portal-attachment-modal[hidden]{display:none}
.portal-attachment-modal{inset:calc(var(--spacing) * 0);z-index:120;padding:calc(var(--spacing) * 3);justify-content:center;align-items:center;display:flex;position:fixed}
.portal-attachment-modal{padding:calc(var(--spacing) * 6)}
.portal-attachment-modal-backdrop{inset:calc(var(--spacing) * 0);--tw-backdrop-blur:blur(var(--blur-sm));-webkit-backdrop-filter:var(--tw-backdrop-blur,) var(--tw-backdrop-brightness,) var(--tw-backdrop-contrast,) var(--tw-backdrop-grayscale,) var(--tw-backdrop-hue-rotate,) var(--tw-backdrop-invert,) var(--tw-backdrop-opacity,) var(--tw-backdrop-saturate,) var(--tw-backdrop-sepia,);backdrop-filter:var(--tw-backdrop-blur,) var(--tw-backdrop-brightness,) var(--tw-backdrop-contrast,) var(--tw-backdrop-grayscale,) var(--tw-backdrop-hue-rotate,) var(--tw-backdrop-invert,) var(--tw-backdrop-opacity,) var(--tw-backdrop-saturate,) var(--tw-backdrop-sepia,);background-color:oklab(19.8411% -.0233412 -.0372049/.7);position:absolute}
.portal-attachment-modal-panel{width:100%;max-height:92vh;max-width:var(--container-5xl);min-width:calc(var(--spacing) * 0);border-radius:var(--radius-2xl);border-style:var(--tw-border-style);border-width:1px;border-color:#fff3;flex-direction:column;display:flex;position:relative;overflow:hidden}
.portal-attachment-modal-panel{border-color:color-mix(in oklab, var(--color-white) 20%, transparent)}
.portal-attachment-modal-panel{background-color:var(--color-white);--tw-shadow:0 25px 50px -12px var(--tw-shadow-color,#00000040);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);--tw-shadow-color:#0028494d}
.portal-attachment-modal-panel{--tw-shadow-color:color-mix(in oklab, oklab(27.1217% -.0269156 -.069435/.3) var(--tw-shadow-alpha), transparent)}
.portal-attachment-modal-header{min-width:calc(var(--spacing) * 0);justify-content:space-between;align-items:flex-start;gap:calc(var(--spacing) * 4);border-bottom-style:var(--tw-border-style);padding-inline:calc(var(--spacing) * 4);padding-block:calc(var(--spacing) * 3);border-color:#dbdbdb;border-bottom-width:1px;display:flex}
.portal-attachment-modal-header{padding-inline:calc(var(--spacing) * 5)}
.portal-attachment-modal-title{text-overflow:ellipsis;white-space:nowrap;font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height));--tw-font-weight:var(--font-weight-bold);font-weight:var(--font-weight-bold);color:#002849;overflow:hidden}
.portal-attachment-modal-title{font-size:var(--text-base);line-height:var(--tw-leading,var(--text-base--line-height))}
.portal-attachment-modal-subtitle{margin-top:calc(var(--spacing) * .5);font-size:var(--text-xs);line-height:var(--tw-leading,var(--text-xs--line-height));--tw-font-weight:var(--font-weight-semibold);font-weight:var(--font-weight-semibold);color:oklab(33.9453% -.0224369 -.0931594/.6)}
.portal-attachment-modal-close{height:calc(var(--spacing) * 9);width:calc(var(--spacing) * 9);border-style:var(--tw-border-style);font-size:var(--text-2xl);line-height:var(--tw-leading,var(--text-2xl--line-height));--tw-leading:1;color:#113768;transition-property:color,background-color,border-color,outline-color,text-decoration-color,fill,stroke,--tw-gradient-from,--tw-gradient-via,--tw-gradient-to,opacity,box-shadow,transform,translate,scale,rotate,filter,-webkit-backdrop-filter,backdrop-filter,display,content-visibility,overlay,pointer-events;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration));border-width:1px;border-color:#dbdbdb;border-radius:3.40282e38px;flex-shrink:0;justify-content:center;align-items:center;line-height:1;display:flex}
.portal-attachment-modal-close:hover{color:#002849;background-color:oklab(89.1431% -5.96046e-8 5.96046e-8/.25)}
.portal-attachment-modal-body{min-height:18rem;min-width:calc(var(--spacing) * 0);align-items:center;gap:calc(var(--spacing) * 2);padding:calc(var(--spacing) * 3);background-color:#f8fafc;flex:1;grid-template-columns:2.75rem minmax(0,1fr) 2.75rem;display:grid}
.portal-attachment-modal-body{min-height:28rem;padding:calc(var(--spacing) * 5);grid-template-columns:3.25rem minmax(0,1fr) 3.25rem}
.portal-attachment-modal-stage{min-height:16rem;min-width:calc(var(--spacing) * 0);border-radius:var(--radius-xl);border-style:var(--tw-border-style);background-color:var(--color-white);border-width:1px;border-color:#dbdbdb;justify-content:center;align-items:center;display:flex;overflow:hidden}
.portal-attachment-modal-stage{min-height:26rem}
.portal-attachment-modal-image{object-fit:contain;max-width:100%;max-height:60vh}
.portal-attachment-modal-fallback{max-width:var(--container-sm);padding-inline:calc(var(--spacing) * 6);padding-block:calc(var(--spacing) * 10);text-align:center;flex-direction:column;align-items:center;display:flex}
.portal-attachment-modal-file-icon{height:calc(var(--spacing) * 16);width:calc(var(--spacing) * 16);border-radius:var(--radius-2xl);border-style:var(--tw-border-style);font-size:var(--text-xs);line-height:var(--tw-leading,var(--text-xs--line-height));--tw-font-weight:var(--font-weight-black);font-weight:var(--font-weight-black);--tw-tracking:var(--tracking-wide);letter-spacing:var(--tracking-wide);color:#0598ce;text-transform:uppercase;background-color:oklab(63.9457% -.0790464 -.104559/.1);border-width:1px;border-color:oklab(63.9457% -.0790464 -.104559/.25);justify-content:center;align-items:center;display:flex}
.portal-attachment-modal-fallback-title{margin-top:calc(var(--spacing) * 4);font-size:var(--text-base);line-height:var(--tw-leading,var(--text-base--line-height));--tw-font-weight:var(--font-weight-bold);font-weight:var(--font-weight-bold);color:#002849}
.portal-attachment-modal-fallback-text{margin-top:calc(var(--spacing) * 1);font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height));--tw-leading:var(--leading-relaxed);line-height:var(--leading-relaxed);color:oklab(33.9453% -.0224369 -.0931594/.65)}
.portal-attachment-modal-nav{height:calc(var(--spacing) * 10);width:calc(var(--spacing) * 10);border-style:var(--tw-border-style);background-color:var(--color-white);font-size:var(--text-3xl);line-height:var(--tw-leading,var(--text-3xl--line-height));--tw-leading:1;color:#113768;--tw-shadow:0 1px 3px 0 var(--tw-shadow-color,#0000001a), 0 1px 2px -1px var(--tw-shadow-color,#0000001a);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);transition-property:color,background-color,border-color,outline-color,text-decoration-color,fill,stroke,--tw-gradient-from,--tw-gradient-via,--tw-gradient-to,opacity,box-shadow,transform,translate,scale,rotate,filter,-webkit-backdrop-filter,backdrop-filter,display,content-visibility,overlay,pointer-events;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration));border-width:1px;border-color:#dbdbdb;border-radius:3.40282e38px;justify-content:center;align-items:center;line-height:1;display:flex}
.portal-attachment-modal-nav:hover{color:#0598ce;border-color:oklab(63.9457% -.0790464 -.104559/.4)}
.portal-attachment-modal-nav:disabled{cursor:not-allowed;opacity:.35}
.portal-attachment-modal-footer{min-width:calc(var(--spacing) * 0);gap:calc(var(--spacing) * 3);border-top-style:var(--tw-border-style);padding-inline:calc(var(--spacing) * 4);padding-block:calc(var(--spacing) * 3);border-color:#dbdbdb;border-top-width:1px;flex-direction:column;display:flex}
.portal-attachment-modal-footer{padding-inline:calc(var(--spacing) * 5);flex-direction:row;justify-content:space-between;align-items:center}
.portal-attachment-modal-thumbs{min-width:calc(var(--spacing) * 0);gap:calc(var(--spacing) * 2);padding-bottom:calc(var(--spacing) * 1);display:flex;overflow-x:auto}
.portal-attachment-modal-thumb{height:calc(var(--spacing) * 12);width:calc(var(--spacing) * 12);border-radius:var(--radius-lg);border-style:var(--tw-border-style);--tw-font-weight:var(--font-weight-black);font-size:10px;font-weight:var(--font-weight-black);color:oklab(33.9453% -.0224369 -.0931594/.65);text-transform:uppercase;transition-property:color,background-color,border-color,outline-color,text-decoration-color,fill,stroke,--tw-gradient-from,--tw-gradient-via,--tw-gradient-to,opacity,box-shadow,transform,translate,scale,rotate,filter,-webkit-backdrop-filter,backdrop-filter,display,content-visibility,overlay,pointer-events;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration));background-color:#f8fafc;border-width:1px;border-color:#dbdbdb;flex-shrink:0;justify-content:center;align-items:center;display:flex;overflow:hidden}
.portal-attachment-modal-thumb img{object-fit:cover;width:100%;height:100%}
.portal-attachment-modal-thumb.is-active{--tw-ring-shadow:var(--tw-ring-inset,) 0 0 0 calc(2px + var(--tw-ring-offset-width)) var(--tw-ring-color,currentcolor);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);--tw-ring-color:oklab(63.9457% -.0790464 -.104559/.2);border-color:#0598ce}
.portal-attachment-modal-actions{justify-content:space-between;align-items:center;gap:calc(var(--spacing) * 3);flex-shrink:0;display:flex}
.portal-attachment-modal-actions{justify-content:flex-end}
.portal-attachment-modal-counter{font-size:var(--text-xs);line-height:var(--tw-leading,var(--text-xs--line-height));--tw-font-weight:var(--font-weight-bold);font-weight:var(--font-weight-bold);color:oklab(33.9453% -.0224369 -.0931594/.6)}
.portal-ticket-detail-list{margin-top:calc(var(--spacing) * 5);gap:calc(var(--spacing) * 4);font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height));display:grid}
.portal-ticket-detail-term{font-size:var(--text-xs);line-height:var(--tw-leading,var(--text-xs--line-height));--tw-font-weight:var(--font-weight-bold);font-weight:var(--font-weight-bold);--tw-tracking:var(--tracking-wide);letter-spacing:var(--tracking-wide);color:oklab(33.9453% -.0224369 -.0931594/.55);text-transform:uppercase}
.portal-ticket-detail-value{margin-top:calc(var(--spacing) * 1.5);color:#002849}
.portal-agent-ticket-layout{min-width:calc(var(--spacing) * 0);gap:calc(var(--spacing) * 6);display:grid}
.portal-agent-ticket-layout{grid-template-columns:minmax(0,1fr) 17.5rem}
.portal-agent-ticket-layout{grid-template-columns:minmax(0,1fr) 21rem}
.portal-ticket-workspace-header{margin-bottom:calc(var(--spacing) * 5);min-width:calc(var(--spacing) * 0);gap:calc(var(--spacing) * 4);border-radius:var(--radius-2xl);border-style:var(--tw-border-style);background-color:var(--color-white);padding-inline:calc(var(--spacing) * 4);padding-block:calc(var(--spacing) * 4);--tw-shadow:0 1px 3px 0 var(--tw-shadow-color,#0000001a), 0 1px 2px -1px var(--tw-shadow-color,#0000001a);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);--tw-shadow-color:#0028490d;border-width:1px;border-color:#dbdbdb;flex-direction:column;display:flex}
.portal-ticket-workspace-header{--tw-shadow-color:color-mix(in oklab, oklab(27.1217% -.0269156 -.069435/.05) var(--tw-shadow-alpha), transparent)}
.portal-ticket-workspace-header{padding-inline:calc(var(--spacing) * 5);flex-direction:row;justify-content:space-between;align-items:flex-start}
.portal-ticket-code{min-height:calc(var(--spacing) * 7);padding-inline:calc(var(--spacing) * 3);font-size:var(--text-xs);line-height:var(--tw-leading,var(--text-xs--line-height));--tw-font-weight:var(--font-weight-black);font-weight:var(--font-weight-black);--tw-tracking:var(--tracking-wide);letter-spacing:var(--tracking-wide);color:var(--color-white);text-transform:uppercase;background-color:#002849;border-radius:3.40282e38px;align-items:center;display:inline-flex}
.portal-ticket-workspace-title{margin-top:calc(var(--spacing) * 3);font-size:var(--text-xl);line-height:var(--tw-leading,var(--text-xl--line-height));--tw-leading:var(--leading-tight);line-height:var(--leading-tight);--tw-font-weight:var(--font-weight-black);font-weight:var(--font-weight-black);color:#002849}
.portal-ticket-workspace-title{font-size:var(--text-2xl);line-height:var(--tw-leading,var(--text-2xl--line-height))}
.portal-ticket-workspace-meta{margin-top:calc(var(--spacing) * 3);min-width:calc(var(--spacing) * 0);column-gap:calc(var(--spacing) * 4);row-gap:calc(var(--spacing) * 1.5);font-size:var(--text-xs);line-height:var(--tw-leading,var(--text-xs--line-height));--tw-font-weight:var(--font-weight-semibold);font-weight:var(--font-weight-semibold);color:oklab(33.9453% -.0224369 -.0931594/.65);flex-wrap:wrap;display:flex}
.portal-ticket-workspace-meta strong{--tw-font-weight:var(--font-weight-bold);font-weight:var(--font-weight-bold);color:#113768}
.portal-ticket-workspace-actions{gap:calc(var(--spacing) * 2);flex-direction:column;flex-shrink:0;display:flex}
.portal-ticket-workspace-actions{flex-direction:row}
.portal-ticket-workspace-actions{justify-content:flex-end}
.portal-ticket-workspace{min-width:calc(var(--spacing) * 0);gap:calc(var(--spacing) * 5);display:grid}
.portal-ticket-workspace{grid-template-columns:minmax(0,1fr) 20rem}
.portal-ticket-workspace{grid-template-columns:minmax(0,1fr) 22rem}
.portal-ticket-card-head{min-width:calc(var(--spacing) * 0);justify-content:space-between;align-items:flex-start;gap:calc(var(--spacing) * 3);border-bottom-style:var(--tw-border-style);padding-inline:calc(var(--spacing) * 4);padding-block:calc(var(--spacing) * 3.5);border-color:#dbdbdb;border-bottom-width:1px;display:flex}
.portal-ticket-card-head{padding-inline:calc(var(--spacing) * 5)}
.portal-ticket-card-body{min-width:calc(var(--spacing) * 0);padding-inline:calc(var(--spacing) * 4);padding-block:calc(var(--spacing) * 4)}
.portal-ticket-card-body{padding-inline:calc(var(--spacing) * 5)}
.portal-ticket-thread-card{--tw-shadow:0 1px 3px 0 var(--tw-shadow-color,#0000001a), 0 1px 2px -1px var(--tw-shadow-color,#0000001a);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);--tw-shadow-color:#0028490d}
.portal-ticket-thread-card{--tw-shadow-color:color-mix(in oklab, oklab(27.1217% -.0269156 -.069435/.05) var(--tw-shadow-alpha), transparent)}
.portal-ticket-reply-card{--tw-shadow:0 1px 3px 0 var(--tw-shadow-color,#0000001a), 0 1px 2px -1px var(--tw-shadow-color,#0000001a);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);--tw-shadow-color:#0598ce0d;border-color:oklab(63.9457% -.0790464 -.104559/.2);overflow:hidden}
.portal-ticket-reply-card{--tw-shadow-color:color-mix(in oklab, oklab(63.9457% -.0790464 -.104559/.05) var(--tw-shadow-alpha), transparent)}
.portal-ticket-count-badge{border-style:var(--tw-border-style);padding-inline:calc(var(--spacing) * 2.5);padding-block:calc(var(--spacing) * 1);font-size:var(--text-xs);line-height:var(--tw-leading,var(--text-xs--line-height));--tw-font-weight:var(--font-weight-bold);font-weight:var(--font-weight-bold);color:oklab(33.9453% -.0224369 -.0931594/.7);background-color:oklab(89.1431% -5.96046e-8 5.96046e-8/.15);border-width:1px;border-color:#dbdbdb;border-radius:3.40282e38px;flex-shrink:0}
.portal-ticket-sidebar{min-width:calc(var(--spacing) * 0)}
.portal-ticket-sidebar>:not(:last-child)){--tw-space-y-reverse:0;margin-block-start:calc(calc(var(--spacing) * 3) * var(--tw-space-y-reverse));margin-block-end:calc(calc(var(--spacing) * 3) * calc(1 - var(--tw-space-y-reverse)))}
.portal-ticket-sidebar{height:fit-content;position:sticky;top:4.5rem}
.portal-ticket-summary-card{overflow:hidden}
.portal-ticket-compact-list{min-width:calc(var(--spacing) * 0);gap:calc(var(--spacing) * 3);padding-inline:calc(var(--spacing) * 4);padding-block:calc(var(--spacing) * 4);font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height));display:grid}
.portal-ticket-compact-list{padding-inline:calc(var(--spacing) * 5)}
.portal-ticket-accordion{border-radius:var(--radius-2xl);border-style:var(--tw-border-style);background-color:var(--color-white);--tw-shadow:0 1px 3px 0 var(--tw-shadow-color,#0000001a), 0 1px 2px -1px var(--tw-shadow-color,#0000001a);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);--tw-shadow-color:#0028490d;border-width:1px;border-color:#dbdbdb;overflow:hidden}
.portal-ticket-accordion{--tw-shadow-color:color-mix(in oklab, oklab(27.1217% -.0269156 -.069435/.05) var(--tw-shadow-alpha), transparent)}
.portal-ticket-accordion summary{cursor:pointer;justify-content:space-between;align-items:flex-start;gap:calc(var(--spacing) * 3);padding-inline:calc(var(--spacing) * 4);padding-block:calc(var(--spacing) * 3.5);transition-property:color,background-color,border-color,outline-color,text-decoration-color,fill,stroke,--tw-gradient-from,--tw-gradient-via,--tw-gradient-to,opacity,box-shadow,transform,translate,scale,rotate,filter,-webkit-backdrop-filter,backdrop-filter,display,content-visibility,overlay,pointer-events;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration));--tw-outline-style:none;outline-style:none;list-style-type:none;display:flex}
.portal-ticket-accordion summary:hover{background-color:oklab(89.1432% -5.96046e-8 5.96046e-8/.1)}
.portal-ticket-accordion summary{padding-inline:calc(var(--spacing) * 5)}
.portal-ticket-accordion summary::-webkit-details-marker{display:none}
.portal-ticket-accordion summary strong{font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height));--tw-font-weight:var(--font-weight-black);font-weight:var(--font-weight-black);color:#002849;display:block}
.portal-ticket-accordion summary small{margin-top:calc(var(--spacing) * .5);font-size:var(--text-xs);line-height:var(--tw-leading,var(--text-xs--line-height));--tw-leading:var(--leading-relaxed);line-height:var(--leading-relaxed);--tw-font-weight:var(--font-weight-semibold);font-weight:var(--font-weight-semibold);color:oklab(33.9453% -.0224369 -.0931594/.58);display:block}
.portal-ticket-accordion-icon{height:calc(var(--spacing) * 7);width:calc(var(--spacing) * 7);border-style:var(--tw-border-style);background-color:var(--color-white);color:oklab(33.9453% -.0224369 -.0931594/.7);--tw-shadow:0 1px 3px 0 var(--tw-shadow-color,#0000001a), 0 1px 2px -1px var(--tw-shadow-color,#0000001a);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);transition-property:color,background-color,border-color,outline-color,text-decoration-color,fill,stroke,--tw-gradient-from,--tw-gradient-via,--tw-gradient-to,opacity,box-shadow,transform,translate,scale,rotate,filter,-webkit-backdrop-filter,backdrop-filter,display,content-visibility,overlay,pointer-events;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration));border-width:1px;border-color:#dbdbdb;border-radius:3.40282e38px;flex-shrink:0;justify-content:center;align-items:center;display:flex}
.portal-ticket-accordion-icon-svg{height:calc(var(--spacing) * 4);width:calc(var(--spacing) * 4);transition-property:transform,translate,scale,rotate;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration));--tw-duration:.2s;transition-duration:.2s}
.portal-ticket-accordion[open] .portal-ticket-accordion-icon{color:#0598ce;border-color:oklab(63.9457% -.0790464 -.104559/.35)}
.portal-ticket-accordion[open] .portal-ticket-accordion-icon-svg{rotate:180deg}
.portal-ticket-accordion-body{border-top-style:var(--tw-border-style);padding-inline:calc(var(--spacing) * 4);padding-block:calc(var(--spacing) * 4);border-color:#dbdbdb;border-top-width:1px}
.portal-ticket-accordion-body{padding-inline:calc(var(--spacing) * 5)}
.portal-ticket-accordion--internal{border-color:var(--color-amber-200);background-color:#fffbebb3}
.portal-ticket-accordion--internal{background-color:color-mix(in oklab, var(--color-amber-50) 70%, transparent)}
.portal-ticket-accordion--internal{--tw-shadow-color:#7b33060d}
.portal-ticket-accordion--internal{--tw-shadow-color:color-mix(in oklab, color-mix(in oklab, var(--color-amber-900) 5%, transparent) var(--tw-shadow-alpha), transparent)}
.portal-ticket-accordion--internal summary strong{color:var(--color-amber-950)}
.portal-ticket-audit-item{border-radius:var(--radius-xl);border-style:var(--tw-border-style);padding-inline:calc(var(--spacing) * 3);padding-block:calc(var(--spacing) * 2.5);font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height));background-color:oklab(98.4152% -.00128621 -.00316101/.8);border-width:1px;border-color:oklab(89.1432% -5.96046e-8 5.96046e-8/.75)}
.portal-ticket-audit-item p{--tw-leading:var(--leading-snug);line-height:var(--leading-snug);--tw-font-weight:var(--font-weight-bold);font-weight:var(--font-weight-bold);color:#002849}
.portal-ticket-audit-item span{margin-top:calc(var(--spacing) * 1);font-size:var(--text-xs);line-height:var(--tw-leading,var(--text-xs--line-height));--tw-font-weight:var(--font-weight-semibold);font-weight:var(--font-weight-semibold);color:oklab(33.9453% -.0224369 -.0931594/.55);display:block}
.portal-agent-thread{position:relative}
.portal-agent-thread>:not(:last-child)){--tw-space-y-reverse:0;margin-block-start:calc(calc(var(--spacing) * 3) * var(--tw-space-y-reverse));margin-block-end:calc(calc(var(--spacing) * 3) * calc(1 - var(--tw-space-y-reverse)))}
.portal-agent-message{min-width:calc(var(--spacing) * 0);position:relative}
.portal-agent-message-card{border-radius:var(--radius-2xl);border-style:var(--tw-border-style);padding-inline:calc(var(--spacing) * 4);padding-block:calc(var(--spacing) * 3);border-width:1px}
.portal-agent-message-card{padding-inline:calc(var(--spacing) * 4);padding-block:calc(var(--spacing) * 3.5)}
.portal-agent-message--client .portal-agent-message-card{--tw-shadow:0 1px 3px 0 var(--tw-shadow-color,#0000001a), 0 1px 2px -1px var(--tw-shadow-color,#0000001a);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);--tw-shadow-color:#0028490d;background-color:oklab(89.1431% -5.96046e-8 5.96046e-8/.15);border-color:#dbdbdb}
.portal-agent-message--client .portal-agent-message-card{--tw-shadow-color:color-mix(in oklab, oklab(27.1217% -.0269156 -.069435/.05) var(--tw-shadow-alpha), transparent)}
.portal-agent-message--support .portal-agent-message-card{--tw-shadow:0 1px 3px 0 var(--tw-shadow-color,#0000001a), 0 1px 2px -1px var(--tw-shadow-color,#0000001a);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);--tw-shadow-color:#0598ce1a;background-color:oklab(63.9457% -.0790464 -.104559/.05);border-color:oklab(63.9457% -.0790464 -.104559/.25)}
.portal-agent-message--support .portal-agent-message-card{--tw-shadow-color:color-mix(in oklab, oklab(63.9457% -.0790464 -.104559/.1) var(--tw-shadow-alpha), transparent)}
.portal-agent-message--internal .portal-agent-message-card{border-color:var(--color-amber-200);background-color:#fffbebcc}
.portal-agent-message--internal .portal-agent-message-card{background-color:color-mix(in oklab, var(--color-amber-50) 80%, transparent)}
.portal-agent-message--internal .portal-agent-message-card{--tw-shadow:0 1px 3px 0 var(--tw-shadow-color,#0000001a), 0 1px 2px -1px var(--tw-shadow-color,#0000001a);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);--tw-shadow-color:#7b33060d}
.portal-agent-message--internal .portal-agent-message-card{--tw-shadow-color:color-mix(in oklab, color-mix(in oklab, var(--color-amber-900) 5%, transparent) var(--tw-shadow-alpha), transparent)}
.portal-agent-message-meta{justify-content:space-between;align-items:flex-start;gap:calc(var(--spacing) * 2);flex-wrap:wrap;display:flex}
.portal-agent-message-author{min-width:calc(var(--spacing) * 0);align-items:center;gap:calc(var(--spacing) * 2);font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height));--tw-font-weight:var(--font-weight-bold);font-weight:var(--font-weight-bold);color:#002849;flex-wrap:wrap;display:flex}
.portal-agent-message-time{font-size:var(--text-xs);line-height:var(--tw-leading,var(--text-xs--line-height));--tw-font-weight:var(--font-weight-semibold);font-weight:var(--font-weight-semibold);color:oklab(33.9453% -.0224369 -.0931594/.55);flex-shrink:0}
.portal-agent-message-body{margin-top:calc(var(--spacing) * 2);font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height));--tw-leading:var(--leading-relaxed);line-height:var(--leading-relaxed);white-space:pre-line;color:#113768}
.portal-agent-message--internal .portal-agent-message-body{color:#461901e6}
.portal-agent-message--internal .portal-agent-message-body{color:color-mix(in oklab, var(--color-amber-950) 90%, transparent)}
.portal-agent-message-attachments{margin-top:calc(var(--spacing) * 3);min-width:calc(var(--spacing) * 0);gap:calc(var(--spacing) * 2);flex-wrap:wrap;display:flex}
.portal-agent-role-badge{padding-inline:calc(var(--spacing) * 2);padding-block:calc(var(--spacing) * .5);--tw-font-weight:var(--font-weight-bold);font-size:10px;font-weight:var(--font-weight-bold);--tw-tracking:var(--tracking-wide);letter-spacing:var(--tracking-wide);text-transform:uppercase;border-radius:3.40282e38px;display:inline-flex}
.portal-agent-role-badge--client{background-color:var(--color-white);color:#113768;--tw-ring-shadow:var(--tw-ring-inset,) 0 0 0 calc(1px + var(--tw-ring-offset-width)) var(--tw-ring-color,currentcolor);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);--tw-ring-color:#dbdbdb}
.portal-agent-role-badge--support{background-color:var(--color-white);color:#0598ce;--tw-ring-shadow:var(--tw-ring-inset,) 0 0 0 calc(1px + var(--tw-ring-offset-width)) var(--tw-ring-color,currentcolor);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);--tw-ring-color:oklab(63.9457% -.0790464 -.104559/.3)}
.portal-agent-role-badge--internal{background-color:var(--color-amber-200);color:var(--color-amber-900)}
.portal-opportunity-interaction{min-width:calc(var(--spacing) * 0);border-radius:var(--radius-xl);border-style:var(--tw-border-style);padding:calc(var(--spacing) * 4);background-color:oklab(98.4152% -.00128621 -.00316101/.8);border-width:1px;border-color:#e2e8f0}
.portal-opportunity-interaction-icon{height:calc(var(--spacing) * 9);width:calc(var(--spacing) * 9);border-radius:3.40282e38px;flex-shrink:0;justify-content:center;align-items:center;display:flex}
.portal-opportunity-interaction-icon--brand{color:#0598ce;background-color:oklab(63.9457% -.0790464 -.104559/.1)}
.portal-opportunity-interaction-icon--emerald{background-color:#00bb7f1a}
.portal-opportunity-interaction-icon--emerald{background-color:color-mix(in oklab, var(--color-emerald-500) 10%, transparent)}
.portal-opportunity-interaction-icon--emerald{color:var(--color-emerald-600)}
.portal-opportunity-interaction-icon--amber{background-color:#f99c001a}
.portal-opportunity-interaction-icon--amber{background-color:color-mix(in oklab, var(--color-amber-500) 10%, transparent)}
.portal-opportunity-interaction-icon--amber{color:var(--color-amber-700)}
.portal-opportunity-interaction-icon--slate{background-color:#62748e1a}
.portal-opportunity-interaction-icon--slate{background-color:color-mix(in oklab, var(--color-slate-500) 10%, transparent)}
.portal-opportunity-interaction-icon--slate{color:var(--color-slate-600)}
.portal-opportunity-follow-up{border-radius:var(--radius-lg);padding-inline:calc(var(--spacing) * 3);padding-block:calc(var(--spacing) * 2);--tw-ring-shadow:var(--tw-ring-inset,) 0 0 0 calc(1px + var(--tw-ring-offset-width)) var(--tw-ring-color,currentcolor);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);--tw-ring-color:oklab(63.9457% -.0790464 -.104559/.15);background-color:oklab(63.9457% -.0790464 -.104559/.05)}
.portal-card--internal-note{border-color:#fee685e6}
.portal-card--internal-note{border-color:color-mix(in oklab, var(--color-amber-200) 90%, transparent)}
.portal-card--internal-note{background-color:#fffbeb80}
.portal-card--internal-note{background-color:color-mix(in oklab, var(--color-amber-50) 50%, transparent)}
.portal-card--internal-note .portal-section-title{color:var(--color-amber-950)}
.portal-module-card{min-width:calc(var(--spacing) * 0);overflow:hidden}
.portal-module-card-icon{height:calc(var(--spacing) * 12);width:calc(var(--spacing) * 12);border-radius:var(--radius-2xl);transition-property:color,background-color,border-color,outline-color,text-decoration-color,fill,stroke,--tw-gradient-from,--tw-gradient-via,--tw-gradient-to,opacity,box-shadow,transform,translate,scale,rotate,filter,-webkit-backdrop-filter,backdrop-filter,display,content-visibility,overlay,pointer-events;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration));--tw-duration:.2s;flex-shrink:0;justify-content:center;align-items:center;transition-duration:.2s;display:flex}
.portal-module-card-icon--enabled{color:#0598ce;background-color:oklab(63.9457% -.0790464 -.104559/.1)}
.portal-module-card--enabled:hover .portal-module-card-icon--enabled{color:var(--color-white);background-color:#0598ce}
.portal-module-card-icon--disabled{color:oklab(33.9453% -.0224369 -.0931594/.4);background-color:oklab(89.1431% -5.96046e-8 5.96046e-8/.35)}
.portal-module-badge-soon{border-style:var(--tw-border-style);height:1.125rem;padding-inline:calc(var(--spacing) * 2);--tw-leading:1;--tw-font-weight:var(--font-weight-bold);font-size:9px;line-height:1;font-weight:var(--font-weight-bold);--tw-tracking:var(--tracking-wide);letter-spacing:var(--tracking-wide);color:oklab(33.9453% -.0224369 -.0931594/.55);text-transform:uppercase;background-color:oklab(89.1431% -5.96046e-8 5.96046e-8/.3);border-width:1px;border-color:#dbdbdb;border-radius:3.40282e38px;flex-shrink:0;align-self:flex-start;align-items:center;display:inline-flex}
.portal-checkbox-card{border-radius:var(--radius-2xl);border-style:var(--tw-border-style);padding-inline:calc(var(--spacing) * 4);padding-block:calc(var(--spacing) * 3);transition-property:color,background-color,border-color,outline-color,text-decoration-color,fill,stroke,--tw-gradient-from,--tw-gradient-via,--tw-gradient-to,opacity,box-shadow,transform,translate,scale,rotate,filter,-webkit-backdrop-filter,backdrop-filter,display,content-visibility,overlay,pointer-events;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration));background-color:oklab(89.1432% -5.96046e-8 5.96046e-8/.1);border-width:1px;border-color:#dbdbdb}
.portal-checkbox-card:hover{border-color:oklab(63.9457% -.0790464 -.104559/.3)}
.portal-filter-chip{align-items:center;gap:calc(var(--spacing) * 2);border-style:var(--tw-border-style);background-color:var(--color-white);padding-inline:calc(var(--spacing) * 3);padding-block:calc(var(--spacing) * 1);font-size:var(--text-xs);line-height:var(--tw-leading,var(--text-xs--line-height));--tw-font-weight:var(--font-weight-bold);font-weight:var(--font-weight-bold);color:#113768;border-width:1px;border-color:#dbdbdb;border-radius:3.40282e38px;display:inline-flex}
.portal-list-card{border-radius:var(--radius-2xl);border-style:var(--tw-border-style);background-color:var(--color-white);padding:calc(var(--spacing) * 5);--tw-shadow:0 1px 3px 0 var(--tw-shadow-color,#0000001a), 0 1px 2px -1px var(--tw-shadow-color,#0000001a);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);--tw-shadow-color:#0028490d;border-width:1px;border-color:#dbdbdb;display:block}
.portal-list-card{--tw-shadow-color:color-mix(in oklab, oklab(27.1217% -.0269156 -.069435/.05) var(--tw-shadow-alpha), transparent)}
.portal-list-card{transition-property:color,background-color,border-color,outline-color,text-decoration-color,fill,stroke,--tw-gradient-from,--tw-gradient-via,--tw-gradient-to,opacity,box-shadow,transform,translate,scale,rotate,filter,-webkit-backdrop-filter,backdrop-filter,display,content-visibility,overlay,pointer-events;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration))}
.portal-list-card:hover{--tw-shadow:0 4px 6px -1px var(--tw-shadow-color,#0000001a), 0 2px 4px -2px var(--tw-shadow-color,#0000001a);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);border-color:oklab(63.9457% -.0790464 -.104559/.4)}
.portal-stat-card{min-width:calc(var(--spacing) * 0);gap:calc(var(--spacing) * 3.5);border-radius:var(--radius-2xl);border-style:var(--tw-border-style);background-color:var(--color-white);padding:calc(var(--spacing) * 4);--tw-shadow:0 1px 3px 0 var(--tw-shadow-color,#0000001a), 0 1px 2px -1px var(--tw-shadow-color,#0000001a);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);--tw-shadow-color:#0028490d;border-width:1px;border-color:oklab(89.1431% -5.96046e-8 5.96046e-8/.9);display:flex}
.portal-stat-card{--tw-shadow-color:color-mix(in oklab, oklab(27.1217% -.0269156 -.069435/.05) var(--tw-shadow-alpha), transparent)}
.portal-stat-card{cursor:pointer;transition-property:color,background-color,border-color,outline-color,text-decoration-color,fill,stroke,--tw-gradient-from,--tw-gradient-via,--tw-gradient-to,opacity,box-shadow,transform,translate,scale,rotate,filter,-webkit-backdrop-filter,backdrop-filter,display,content-visibility,overlay,pointer-events;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration));--tw-duration:.2s;transition-duration:.2s}
.portal-stat-card:hover{--tw-shadow:0 4px 6px -1px var(--tw-shadow-color,#0000001a), 0 2px 4px -2px var(--tw-shadow-color,#0000001a);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);background-color:oklab(63.9457% -.0790464 -.104559/.05);border-color:oklab(63.9457% -.0790464 -.104559/.3)}
.portal-stat-card:focus-visible{--tw-ring-shadow:var(--tw-ring-inset,) 0 0 0 calc(2px + var(--tw-ring-offset-width)) var(--tw-ring-color,currentcolor);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);--tw-ring-color:oklab(63.9457% -.0790464 -.104559/.35);--tw-ring-offset-width:2px;--tw-ring-offset-shadow:var(--tw-ring-inset,) 0 0 0 var(--tw-ring-offset-width) var(--tw-ring-offset-color);--tw-ring-offset-color:oklab(89.1431% -5.96046e-8 5.96046e-8/.3);--tw-outline-style:none;outline-style:none}
.portal-stat-card-icon{height:calc(var(--spacing) * 10);width:calc(var(--spacing) * 10);border-radius:var(--radius-xl);flex-shrink:0;justify-content:center;align-items:center;display:flex}
.portal-stat-card-label{font-size:var(--text-xs);line-height:var(--tw-leading,var(--text-xs--line-height));--tw-font-weight:var(--font-weight-semibold);font-weight:var(--font-weight-semibold);--tw-tracking:var(--tracking-wide);letter-spacing:var(--tracking-wide);color:oklab(33.9453% -.0224369 -.0931594/.55);text-transform:uppercase}
.portal-stat-card--brand .portal-stat-card-icon{color:#0598ce;background-color:oklab(63.9457% -.0790464 -.104559/.1)}
.portal-stat-card--amber .portal-stat-card-icon{background-color:#f99c001a}
.portal-stat-card--amber .portal-stat-card-icon{background-color:color-mix(in oklab, var(--color-amber-500) 10%, transparent)}
.portal-stat-card--amber .portal-stat-card-icon{color:var(--color-amber-700)}
.portal-stat-card--red .portal-stat-card-icon{background-color:#fb2c361a}
.portal-stat-card--red .portal-stat-card-icon{background-color:color-mix(in oklab, var(--color-red-500) 10%, transparent)}
.portal-stat-card--red .portal-stat-card-icon{color:var(--color-red-700)}
.portal-stat-card--slate .portal-stat-card-icon{color:#113768;background-color:oklab(33.9453% -.0224369 -.0931594/.1)}
.portal-stat-card:hover .portal-stat-card-icon{scale:1.03}
.portal-stat-card-value{margin-top:calc(var(--spacing) * .5);font-size:var(--text-2xl);line-height:var(--tw-leading,var(--text-2xl--line-height));--tw-font-weight:var(--font-weight-bold);font-weight:var(--font-weight-bold);--tw-tracking:var(--tracking-tight);letter-spacing:var(--tracking-tight);color:#002849;--tw-numeric-spacing:tabular-nums;font-variant-numeric:var(--tw-ordinal,) var(--tw-slashed-zero,) var(--tw-numeric-figure,) var(--tw-numeric-spacing,) var(--tw-numeric-fraction,)}
.portal-stat-card-hint{margin-top:calc(var(--spacing) * 1);--tw-leading:var(--leading-snug);font-size:11px;line-height:var(--leading-snug);color:oklab(33.9453% -.0224369 -.0931594/.58)}
.portal-stat-card-action{margin-top:calc(var(--spacing) * 2);align-items:center;gap:calc(var(--spacing) * 1);--tw-font-weight:var(--font-weight-semibold);font-size:11px;font-weight:var(--font-weight-semibold);color:#0598ce;opacity:0;transition-property:color,background-color,border-color,outline-color,text-decoration-color,fill,stroke,--tw-gradient-from,--tw-gradient-via,--tw-gradient-to,opacity,box-shadow,transform,translate,scale,rotate,filter,-webkit-backdrop-filter,backdrop-filter,display,content-visibility,overlay,pointer-events;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration));--tw-duration:.2s;transition-duration:.2s;display:inline-flex}
.portal-stat-card:hover .portal-stat-card-action,a.portal-stat-card:focus-visible .portal-stat-card-action{opacity:1}
.portal-section-head{border-bottom-style:var(--tw-border-style);padding-inline:calc(var(--spacing) * 5);padding-block:calc(var(--spacing) * 3.5);background-color:oklab(89.1432% -5.96046e-8 5.96046e-8/.2);border-color:oklab(89.1432% -5.96046e-8 5.96046e-8/.8);border-bottom-width:1px}
.portal-section-head{padding-inline:calc(var(--spacing) * 6)}
.portal-section-head--compact{min-width:calc(var(--spacing) * 0);justify-content:space-between;align-items:center;gap:calc(var(--spacing) * 3);padding-inline:calc(var(--spacing) * 4);padding-block:calc(var(--spacing) * 3);display:flex}
.portal-section-head--compact{padding-inline:calc(var(--spacing) * 5)}
.portal-section-head .portal-text-muted{margin-top:calc(var(--spacing) * 1);font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height))}
.portal-perm-groups-page{min-width:calc(var(--spacing) * 0);padding-bottom:calc(var(--spacing) * 2)}
.portal-perm-groups-header{margin-bottom:calc(var(--spacing) * 6);gap:calc(var(--spacing) * 5);flex-direction:column;display:flex}
.portal-perm-groups-header{margin-bottom:calc(var(--spacing) * 8)}
.portal-perm-groups-header{flex-direction:row;justify-content:space-between;align-items:flex-end}
.portal-perm-groups-header-main{min-width:calc(var(--spacing) * 0);align-items:flex-start;gap:calc(var(--spacing) * 4);display:flex}
.portal-perm-groups-header-icon{height:calc(var(--spacing) * 12);width:calc(var(--spacing) * 12);border-radius:var(--radius-2xl);color:#002849;--tw-shadow:0 1px 3px 0 var(--tw-shadow-color,#0000001a), 0 1px 2px -1px var(--tw-shadow-color,#0000001a);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);--tw-shadow-color:#0028490d;background-color:oklab(27.1217% -.0269156 -.069435/.08);flex-shrink:0;justify-content:center;align-items:center;display:flex}
.portal-perm-groups-header-icon{--tw-shadow-color:color-mix(in oklab, oklab(27.1217% -.0269156 -.069435/.05) var(--tw-shadow-alpha), transparent)}
.portal-perm-groups-header-actions{width:100%}
.portal-perm-groups-header-actions{width:auto}
.portal-perm-groups-btn-new{justify-content:center;align-items:center;gap:calc(var(--spacing) * 2);width:100%;display:inline-flex}
.portal-perm-groups-btn-new{width:auto}
.portal-perm-groups-shell{width:100%;max-width:var(--container-6xl);min-width:calc(var(--spacing) * 0);margin-inline:auto}
.portal-perm-groups-shell{max-width:var(--container-7xl)}
.portal-perm-groups-card{border-radius:var(--radius-2xl);border-style:var(--tw-border-style);--tw-shadow:0 4px 6px -1px var(--tw-shadow-color,#0000001a), 0 2px 4px -2px var(--tw-shadow-color,#0000001a);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);--tw-shadow-color:#0028490f;border-width:1px;border-color:oklab(89.1431% -5.96046e-8 5.96046e-8/.9)}
.portal-perm-groups-card{--tw-shadow-color:color-mix(in oklab, oklab(27.1217% -.0269156 -.069435/.06) var(--tw-shadow-alpha), transparent)}
.portal-perm-groups-toolbar{background-color:oklab(98.4152% -.00128621 -.00316101/.7)}
.portal-perm-groups-table-wrap{min-width:calc(var(--spacing) * 0)}
.portal-perm-groups-table{table-layout:fixed;width:100%}
.portal-perm-groups-table{table-layout:auto}
.portal-perm-groups-table th.portal-perm-groups-th-name,.portal-perm-groups-table td.portal-perm-groups-cell-name{width:42%}
.portal-perm-groups-table th.portal-perm-groups-th-name,.portal-perm-groups-table td.portal-perm-groups-cell-name{width:auto;min-width:14rem}
.portal-perm-groups-table th.portal-perm-groups-th-area,.portal-perm-groups-table td.portal-perm-groups-cell-area{min-width:7.5rem}
.portal-perm-groups-th-metric,.portal-perm-groups-cell-metric{text-align:center;width:4.5rem}
.portal-perm-groups-th-metric,.portal-perm-groups-cell-metric{width:auto;min-width:5.5rem}
.portal-perm-groups-th-status,.portal-perm-groups-cell-status{width:5.5rem}
.portal-perm-groups-th-status,.portal-perm-groups-cell-status{width:auto}
.portal-perm-groups-th-action,.portal-perm-groups-cell-action{width:6.5rem}
.portal-perm-groups-th-action,.portal-perm-groups-cell-action{min-width:6.75rem}
.portal-perm-groups-table thead th.portal-perm-groups-th-metric{text-align:center}
.portal-perm-groups-name{font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height));--tw-font-weight:var(--font-weight-bold);font-weight:var(--font-weight-bold);color:#002849;display:block}
.portal-perm-groups-name{font-size:var(--text-base);line-height:var(--tw-leading,var(--text-base--line-height))}
.portal-perm-groups-desc{margin-top:calc(var(--spacing) * 1);-webkit-line-clamp:2;font-size:var(--text-xs);line-height:var(--tw-leading,var(--text-xs--line-height));--tw-leading:var(--leading-relaxed);line-height:var(--leading-relaxed);color:oklab(33.9453% -.0224369 -.0931594/.65);-webkit-box-orient:vertical;display:-webkit-box;overflow:hidden}
.portal-perm-groups-desc{font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height))}
.portal-perm-groups-mobile-meta{margin-top:calc(var(--spacing) * 2.5);align-items:center;gap:calc(var(--spacing) * 2);flex-wrap:wrap;display:flex}
.portal-perm-groups-mobile-stat{padding-inline:calc(var(--spacing) * 2.5);padding-block:calc(var(--spacing) * .5);--tw-font-weight:var(--font-weight-semibold);font-size:11px;font-weight:var(--font-weight-semibold);color:oklab(33.9453% -.0224369 -.0931594/.75);--tw-numeric-spacing:tabular-nums;font-variant-numeric:var(--tw-ordinal,) var(--tw-slashed-zero,) var(--tw-numeric-figure,) var(--tw-numeric-spacing,) var(--tw-numeric-fraction,);background-color:oklab(89.1431% -5.96046e-8 5.96046e-8/.35);border-radius:3.40282e38px}
.portal-perm-groups-area-pill{max-width:100%;padding-inline:calc(var(--spacing) * 2.5);padding-block:calc(var(--spacing) * 1);font-size:var(--text-xs);line-height:var(--tw-leading,var(--text-xs--line-height));--tw-font-weight:var(--font-weight-bold);font-weight:var(--font-weight-bold);color:#113768;--tw-ring-shadow:var(--tw-ring-inset,) 0 0 0 calc(1px + var(--tw-ring-offset-width)) var(--tw-ring-color,currentcolor);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);--tw-ring-color:oklab(63.9457% -.0790464 -.104559/.2);--tw-ring-inset:inset;background-color:oklab(63.9457% -.0790464 -.104559/.1);border-radius:3.40282e38px;display:inline-flex}
.portal-perm-groups-area-pill--inline{font-size:11px}
.portal-perm-groups-metric{align-items:center;gap:calc(var(--spacing) * .5);--tw-numeric-spacing:tabular-nums;font-variant-numeric:var(--tw-ordinal,) var(--tw-slashed-zero,) var(--tw-numeric-figure,) var(--tw-numeric-spacing,) var(--tw-numeric-fraction,);flex-direction:column;display:inline-flex}
.portal-perm-groups-metric-value{font-size:var(--text-base);line-height:var(--tw-leading,var(--text-base--line-height));--tw-leading:1;--tw-font-weight:var(--font-weight-bold);line-height:1;font-weight:var(--font-weight-bold);color:#002849}
.portal-perm-groups-metric-label{--tw-font-weight:var(--font-weight-semibold);font-size:10px;font-weight:var(--font-weight-semibold);--tw-tracking:var(--tracking-wide);letter-spacing:var(--tracking-wide);color:oklab(33.9453% -.0224369 -.0931594/.55);text-transform:uppercase}
.portal-perm-groups-cell-status{text-align:center}
.portal-perm-groups-cell-status{text-align:left}
.portal-perm-groups-action{min-height:calc(var(--spacing) * 9);border-style:var(--tw-border-style);background-color:var(--color-white);padding-inline:calc(var(--spacing) * 3.5);padding-block:calc(var(--spacing) * 1.5);font-size:var(--text-xs);line-height:var(--tw-leading,var(--text-xs--line-height));--tw-font-weight:var(--font-weight-bold);font-weight:var(--font-weight-bold);color:#0598ce;--tw-shadow:0 1px 3px 0 var(--tw-shadow-color,#0000001a), 0 1px 2px -1px var(--tw-shadow-color,#0000001a);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);--tw-shadow-color:#0028490d;border-width:1px;border-color:#dbdbdb;border-radius:3.40282e38px;justify-content:center;align-items:center;display:inline-flex}
.portal-perm-groups-action{--tw-shadow-color:color-mix(in oklab, oklab(27.1217% -.0269156 -.069435/.05) var(--tw-shadow-alpha), transparent)}
.portal-perm-groups-action{transition-property:color,background-color,border-color,outline-color,text-decoration-color,fill,stroke,--tw-gradient-from,--tw-gradient-via,--tw-gradient-to,opacity,box-shadow,transform,translate,scale,rotate,filter,-webkit-backdrop-filter,backdrop-filter,display,content-visibility,overlay,pointer-events;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration))}
.portal-perm-groups-action:hover{color:#113768;background-color:oklab(63.9457% -.0790464 -.104559/.05);border-color:oklab(63.9457% -.0790464 -.104559/.35)}
.portal-perm-groups-table tbody tr:hover .portal-perm-groups-action{background-color:oklab(63.9457% -.0790464 -.104559/.08);border-color:oklab(63.9457% -.0790464 -.104559/.3)}
.portal-perm-groups-empty{background-color:oklab(98.4152% -.00128621 -.00316101/.4)}
.portal-perm-groups-pagination{justify-content:center;display:flex}
.portal-perm-groups-pagination{justify-content:flex-end}
.portal-queue-panel>:not(:last-child)){--tw-space-y-reverse:0;margin-block-start:calc(calc(var(--spacing) * 2.5) * var(--tw-space-y-reverse));margin-block-end:calc(calc(var(--spacing) * 2.5) * calc(1 - var(--tw-space-y-reverse)))}
.portal-queue-panel{padding:calc(var(--spacing) * 3)}
.portal-queue-panel{padding:calc(var(--spacing) * 4)}
.portal-queue-panel--compact>:not(:last-child)){--tw-space-y-reverse:0;margin-block-start:calc(calc(var(--spacing) * 2) * var(--tw-space-y-reverse));margin-block-end:calc(calc(var(--spacing) * 2) * calc(1 - var(--tw-space-y-reverse)))}
.portal-queue-panel--compact{padding:calc(var(--spacing) * 3)}
.portal-queue-row-link{min-width:calc(var(--spacing) * 0);gap:calc(var(--spacing) * 3);border-radius:var(--radius-xl);border-style:var(--tw-border-style);background-color:var(--color-white);padding:calc(var(--spacing) * 4);--tw-shadow:0 1px 3px 0 var(--tw-shadow-color,#0000001a), 0 1px 2px -1px var(--tw-shadow-color,#0000001a);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);--tw-shadow-color:#0028490d;border-width:1px;border-color:oklab(89.1431% -5.96046e-8 5.96046e-8/.9);flex-direction:column;display:flex}
.portal-queue-row-link{--tw-shadow-color:color-mix(in oklab, oklab(27.1217% -.0269156 -.069435/.05) var(--tw-shadow-alpha), transparent)}
.portal-queue-row-link{transition-property:color,background-color,border-color,outline-color,text-decoration-color,fill,stroke,--tw-gradient-from,--tw-gradient-via,--tw-gradient-to,opacity,box-shadow,transform,translate,scale,rotate,filter,-webkit-backdrop-filter,backdrop-filter,display,content-visibility,overlay,pointer-events;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration));--tw-duration:.2s;transition-duration:.2s}
.portal-queue-row-link{flex-direction:row;align-items:center}
.portal-queue-row-link:hover{--tw-shadow:0 4px 6px -1px var(--tw-shadow-color,#0000001a), 0 2px 4px -2px var(--tw-shadow-color,#0000001a);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);background-color:oklab(63.9457% -.0790464 -.104559/.05);border-color:oklab(63.9457% -.0790464 -.104559/.35)}
.portal-queue-row-link--urgent{border-left-style:var(--tw-border-style);border-left-width:3px;border-left-color:#fb2c36b3}
.portal-queue-row-link--urgent{border-left-color:color-mix(in oklab, var(--color-red-500) 70%, transparent)}
.portal-queue-row-link--urgent{padding-left:calc(1rem - 3px)}
.portal-queue-row-top{align-items:center;gap:calc(var(--spacing) * 2);flex-wrap:wrap;display:flex}
.portal-queue-row-number{font-family:var(--font-mono);font-size:var(--text-xs);line-height:var(--tw-leading,var(--text-xs--line-height));--tw-font-weight:var(--font-weight-bold);font-weight:var(--font-weight-bold);color:#0598ce}
.portal-queue-row-time{font-size:var(--text-xs);line-height:var(--tw-leading,var(--text-xs--line-height));color:oklab(33.9453% -.0224369 -.0931594/.45)}
.portal-queue-row-subject{margin-top:calc(var(--spacing) * 1);-webkit-line-clamp:1;--tw-font-weight:var(--font-weight-semibold);font-size:15px;font-weight:var(--font-weight-semibold);color:#002849;-webkit-box-orient:vertical;display:-webkit-box;overflow:hidden}
.portal-queue-row-link:hover .portal-queue-row-subject{color:#0598ce}
.portal-queue-row-meta{margin-top:calc(var(--spacing) * 2);align-items:center;column-gap:calc(var(--spacing) * 2);row-gap:calc(var(--spacing) * 1);font-size:var(--text-xs);line-height:var(--tw-leading,var(--text-xs--line-height));color:oklab(33.9453% -.0224369 -.0931594/.6);flex-wrap:wrap;display:flex}
.portal-queue-row-meta-sep{color:oklab(33.9453% -.0224369 -.0931594/.25)}
.portal-queue-row-aside{min-width:calc(var(--spacing) * 0);align-items:center;gap:calc(var(--spacing) * 2);flex-wrap:wrap;flex-shrink:0;display:flex}
.portal-queue-row-aside{margin-left:calc(var(--spacing) * 4);flex-wrap:nowrap;justify-content:flex-end;max-width:50%}
.portal-queue-row-open{min-height:calc(var(--spacing) * 9);align-items:center;gap:calc(var(--spacing) * 1);border-style:var(--tw-border-style);background-color:var(--color-white);padding-inline:calc(var(--spacing) * 3.5);padding-block:calc(var(--spacing) * 1.5);font-size:var(--text-xs);line-height:var(--tw-leading,var(--text-xs--line-height));--tw-font-weight:var(--font-weight-semibold);font-weight:var(--font-weight-semibold);color:#113768;transition-property:color,background-color,border-color,outline-color,text-decoration-color,fill,stroke,--tw-gradient-from,--tw-gradient-via,--tw-gradient-to,opacity,box-shadow,transform,translate,scale,rotate,filter,-webkit-backdrop-filter,backdrop-filter,display,content-visibility,overlay,pointer-events;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration));border-width:1px;border-color:#dbdbdb;border-radius:3.40282e38px;display:inline-flex}
.portal-queue-row-link:hover .portal-queue-row-open{color:var(--color-white);background-color:#0598ce;border-color:#0598ce}
.portal-agent-kpi-grid{min-width:calc(var(--spacing) * 0);gap:calc(var(--spacing) * 3);grid-template-columns:repeat(1,minmax(0,1fr));display:grid}
.portal-agent-kpi-grid{grid-template-columns:repeat(2,minmax(0,1fr))}
.portal-agent-kpi-grid{grid-template-columns:repeat(3,minmax(0,1fr))}
.portal-agent-kpi-grid{grid-template-columns:repeat(4,minmax(0,1fr))}
.portal-agent-kpi-grid>.portal-stat-card,.portal-agent-kpi-grid>a.portal-stat-card{height:100%;min-height:8.5rem}
.portal-agent-kpi-grid .portal-stat-card>.min-w-0{min-width:calc(var(--spacing) * 0);flex-direction:column;flex:1;display:flex}
.portal-agent-kpi-grid article.portal-stat-card .portal-stat-card-hint,.portal-agent-kpi-grid a.portal-stat-card .portal-stat-card-action{margin-top:auto}
.portal-ratings-overview{min-width:calc(var(--spacing) * 0)}
.portal-ratings-overview>:not(:last-child)){--tw-space-y-reverse:0;margin-block-start:calc(calc(var(--spacing) * 5) * var(--tw-space-y-reverse));margin-block-end:calc(calc(var(--spacing) * 5) * calc(1 - var(--tw-space-y-reverse)))}
.portal-ratings-kpi-grid{grid-template-columns:repeat(2,minmax(0,1fr))}
.portal-ratings-kpi-grid{grid-template-columns:repeat(4,minmax(0,1fr))}
.portal-ratings-panels{min-width:calc(var(--spacing) * 0);align-items:stretch;gap:calc(var(--spacing) * 4);grid-template-columns:repeat(1,minmax(0,1fr));display:grid}
.portal-ratings-panels{gap:calc(var(--spacing) * 5);grid-template-columns:repeat(2,minmax(0,1fr))}
.portal-ratings-panel{min-height:calc(var(--spacing) * 0);padding:calc(var(--spacing) * 0);--tw-shadow:0 1px 3px 0 var(--tw-shadow-color,#0000001a), 0 1px 2px -1px var(--tw-shadow-color,#0000001a);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);--tw-shadow-color:#0028490d;flex-direction:column;display:flex;overflow:hidden}
.portal-ratings-panel{--tw-shadow-color:color-mix(in oklab, oklab(27.1217% -.0269156 -.069435/.05) var(--tw-shadow-alpha), transparent)}
.portal-ratings-panel-head{border-bottom-style:var(--tw-border-style);background-color:oklab(98.4152% -.00128621 -.00316101/.5);border-color:oklab(89.1432% -5.96046e-8 5.96046e-8/.8);border-bottom-width:1px;flex-shrink:0}
.portal-ratings-panel-body{min-height:calc(var(--spacing) * 0);padding-inline:calc(var(--spacing) * 4);padding-block:calc(var(--spacing) * 4);flex:1}
.portal-ratings-panel-body{padding-inline:calc(var(--spacing) * 5);padding-block:calc(var(--spacing) * 5)}
.portal-ratings-panel .portal-table-wrap{margin-inline:calc(var(--spacing) * -.5);margin-top:calc(var(--spacing) * 0)}
.portal-ratings-panel .portal-empty{padding-block:calc(var(--spacing) * 4)}
.portal-ratings-comments{min-width:calc(var(--spacing) * 0);gap:calc(var(--spacing) * 3);flex-direction:column;display:flex}
.portal-ratings-comment{border-radius:var(--radius-xl);border-style:var(--tw-border-style);padding:calc(var(--spacing) * 3.5);background-color:oklab(98.4152% -.00128621 -.00316101/.5);border-width:1px;border-color:oklab(89.1432% -5.96046e-8 5.96046e-8/.8)}
.portal-ratings-comment-meta{min-width:calc(var(--spacing) * 0);justify-content:space-between;align-items:flex-start;gap:calc(var(--spacing) * 2);flex-wrap:wrap;display:flex}
.portal-ratings-comment-scores{border-radius:var(--radius-lg);padding-inline:calc(var(--spacing) * 2.5);padding-block:calc(var(--spacing) * 1);font-size:var(--text-xs);line-height:var(--tw-leading,var(--text-xs--line-height));--tw-font-weight:var(--font-weight-semibold);font-weight:var(--font-weight-semibold);color:#0598ce;background-color:oklab(63.9457% -.0790464 -.104559/.1);flex-shrink:0}
.portal-ratings-comment-text{margin-top:calc(var(--spacing) * 2);font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height));--tw-leading:var(--leading-relaxed);line-height:var(--leading-relaxed);color:#113768}
.portal-sla-timing{margin-top:calc(var(--spacing) * 1.5)}
.portal-sla-timing>:not(:last-child)){--tw-space-y-reverse:0;margin-block-start:calc(calc(var(--spacing) * .5) * var(--tw-space-y-reverse));margin-block-end:calc(calc(var(--spacing) * .5) * calc(1 - var(--tw-space-y-reverse)))}
.portal-sla-timing--compact{margin-top:calc(var(--spacing) * 1)}
.portal-sla-timing--compact>:not(:last-child)){--tw-space-y-reverse:0;margin-block-start:calc(calc(var(--spacing) * 0) * var(--tw-space-y-reverse));margin-block-end:calc(calc(var(--spacing) * 0) * calc(1 - var(--tw-space-y-reverse)))}
.portal-sla-timing-line{font-size:var(--text-xs);line-height:var(--tw-leading,var(--text-xs--line-height));--tw-font-weight:var(--font-weight-medium);font-weight:var(--font-weight-medium);color:oklab(33.9453% -.0224369 -.0931594/.75)}
.portal-sla-timing--compact .portal-sla-timing-line{--tw-leading:var(--leading-snug);font-size:11px;line-height:var(--leading-snug)}
.portal-ops-dashboard{min-width:calc(var(--spacing) * 0)}
.portal-ops-dashboard>:not(:last-child)){--tw-space-y-reverse:0;margin-block-start:calc(calc(var(--spacing) * 8) * var(--tw-space-y-reverse));margin-block-end:calc(calc(var(--spacing) * 8) * calc(1 - var(--tw-space-y-reverse)))}
.portal-ops-page-header{margin-bottom:calc(var(--spacing) * 0)}
.portal-ops-block{min-width:calc(var(--spacing) * 0)}
.portal-ops-section-head{margin-bottom:calc(var(--spacing) * 4);gap:calc(var(--spacing) * 3);flex-direction:column;display:flex}
.portal-ops-section-head{flex-direction:row;justify-content:space-between;align-items:flex-end}
.portal-ops-section-head--tight{margin-bottom:calc(var(--spacing) * 3)}
.portal-ops-section-head--tight{margin-bottom:calc(var(--spacing) * 4)}
.portal-ops-section-eyebrow{--tw-font-weight:var(--font-weight-bold);font-size:11px;font-weight:var(--font-weight-bold);--tw-tracking:.14em;letter-spacing:.14em;color:#0598ce;text-transform:uppercase}
.portal-ops-section-title{margin-top:calc(var(--spacing) * .5);font-size:var(--text-lg);line-height:var(--tw-leading,var(--text-lg--line-height));--tw-font-weight:var(--font-weight-bold);font-weight:var(--font-weight-bold);--tw-tracking:var(--tracking-tight);letter-spacing:var(--tracking-tight);color:#002849}
.portal-ops-section-title{font-size:var(--text-xl);line-height:var(--tw-leading,var(--text-xl--line-height))}
.portal-ops-section-desc{margin-top:calc(var(--spacing) * 1);max-width:var(--container-2xl);font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height));--tw-leading:var(--leading-relaxed);line-height:var(--leading-relaxed);color:oklab(33.9453% -.0224369 -.0931594/.68)}
.portal-ops-alerts{min-width:calc(var(--spacing) * 0)}
.portal-ops-alerts-grid{min-width:calc(var(--spacing) * 0);gap:calc(var(--spacing) * 3);display:grid}
.portal-ops-alerts-grid{grid-template-columns:repeat(2,minmax(0,1fr))}
.portal-ops-alerts-grid{grid-template-columns:repeat(3,minmax(0,1fr))}
.portal-ops-alert{align-items:center;gap:calc(var(--spacing) * 3);border-radius:var(--radius-2xl);border-style:var(--tw-border-style);background-color:var(--color-white);min-height:5.5rem;padding:calc(var(--spacing) * 4);--tw-shadow:0 1px 3px 0 var(--tw-shadow-color,#0000001a), 0 1px 2px -1px var(--tw-shadow-color,#0000001a);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);--tw-shadow-color:#0028490d;border-width:1px;border-color:oklab(89.1431% -5.96046e-8 5.96046e-8/.9);grid-template-columns:auto minmax(0,1fr) auto;display:grid;position:relative;overflow:hidden}
.portal-ops-alert{--tw-shadow-color:color-mix(in oklab, oklab(27.1217% -.0269156 -.069435/.05) var(--tw-shadow-alpha), transparent)}
.portal-ops-alert{transition-property:color,background-color,border-color,outline-color,text-decoration-color,fill,stroke,--tw-gradient-from,--tw-gradient-via,--tw-gradient-to,opacity,box-shadow,transform,translate,scale,rotate,filter,-webkit-backdrop-filter,backdrop-filter,display,content-visibility,overlay,pointer-events;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration));--tw-duration:.2s;transition-duration:.2s}
.portal-ops-alert:hover{--tw-shadow:0 4px 6px -1px var(--tw-shadow-color,#0000001a), 0 2px 4px -2px var(--tw-shadow-color,#0000001a);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);border-color:oklab(63.9457% -.0790464 -.104559/.35)}
.portal-ops-alert:focus-visible{--tw-ring-shadow:var(--tw-ring-inset,) 0 0 0 calc(2px + var(--tw-ring-offset-width)) var(--tw-ring-color,currentcolor);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);--tw-ring-color:oklab(63.9457% -.0790464 -.104559/.35);--tw-ring-offset-width:2px;--tw-ring-offset-shadow:var(--tw-ring-inset,) 0 0 0 var(--tw-ring-offset-width) var(--tw-ring-offset-color);--tw-outline-style:none;outline-style:none}
.portal-ops-alert:before{content:"";inset-block:calc(var(--spacing) * 0);left:calc(var(--spacing) * 0);width:calc(var(--spacing) * 1);background-color:#0598ce;position:absolute}
.portal-ops-alert-icon{z-index:1;height:calc(var(--spacing) * 11);width:calc(var(--spacing) * 11);border-radius:var(--radius-xl);color:#0598ce;background-color:oklab(63.9457% -.0790464 -.104559/.1);flex-shrink:0;justify-content:center;align-items:center;display:flex;position:relative}
.portal-ops-alert-content{z-index:1;min-width:calc(var(--spacing) * 0);gap:calc(var(--spacing) * 1);flex-direction:column;display:flex;position:relative}
.portal-ops-alert-count{z-index:1;text-align:right;font-size:var(--text-2xl);line-height:var(--tw-leading,var(--text-2xl--line-height));--tw-leading:1;--tw-font-weight:var(--font-weight-black);line-height:1;font-weight:var(--font-weight-black);color:#002849;--tw-numeric-spacing:tabular-nums;font-variant-numeric:var(--tw-ordinal,) var(--tw-slashed-zero,) var(--tw-numeric-figure,) var(--tw-numeric-spacing,) var(--tw-numeric-fraction,);flex-shrink:0;position:relative}
.portal-ops-alert--urgent_unassigned:before{background-color:var(--color-red-600)}
.portal-ops-alert--urgent_unassigned .portal-ops-alert-icon{background-color:#fb2c361f}
.portal-ops-alert--urgent_unassigned .portal-ops-alert-icon{background-color:color-mix(in oklab, var(--color-red-500) 12%, transparent)}
.portal-ops-alert--urgent_unassigned .portal-ops-alert-icon{color:var(--color-red-700)}
.portal-ops-alert--sla_at_risk:before{background-color:var(--color-amber-500)}
.portal-ops-alert--sla_at_risk .portal-ops-alert-icon{background-color:#f99c001f}
.portal-ops-alert--sla_at_risk .portal-ops-alert-icon{background-color:color-mix(in oklab, var(--color-amber-500) 12%, transparent)}
.portal-ops-alert--sla_at_risk .portal-ops-alert-icon{color:var(--color-amber-800)}
.portal-ops-alert--sla_breached:before{background-color:var(--color-red-600)}
.portal-ops-alert--sla_breached .portal-ops-alert-icon{background-color:#fb2c361f}
.portal-ops-alert--sla_breached .portal-ops-alert-icon{background-color:color-mix(in oklab, var(--color-red-500) 12%, transparent)}
.portal-ops-alert--sla_breached .portal-ops-alert-icon{color:var(--color-red-700)}
.portal-ops-alert--long_waiting_support:before{background-color:var(--color-orange-500)}
.portal-ops-alert--long_waiting_support .portal-ops-alert-icon{background-color:#fe6e001f}
.portal-ops-alert--long_waiting_support .portal-ops-alert-icon{background-color:color-mix(in oklab, var(--color-orange-500) 12%, transparent)}
.portal-ops-alert--long_waiting_support .portal-ops-alert-icon{color:var(--color-orange-800)}
.portal-ops-alert--long_waiting_support .portal-ops-alert-title{--tw-leading:var(--leading-snug);font-size:13px;line-height:var(--leading-snug)}
.portal-ops-alert--long_waiting_support .portal-ops-alert-title{font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height))}
.portal-ops-alert--analyst_overload:before{background-color:#113768}
.portal-ops-alert--analyst_overload .portal-ops-alert-icon{color:#113768;background-color:oklab(33.9453% -.0224369 -.0931594/.1)}
.portal-ops-alert-title{font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height));--tw-leading:var(--leading-snug);line-height:var(--leading-snug);--tw-font-weight:var(--font-weight-bold);font-weight:var(--font-weight-bold);color:#002849;display:block}
.portal-ops-alert-body{font-size:var(--text-xs);line-height:var(--tw-leading,var(--text-xs--line-height));--tw-leading:var(--leading-relaxed);line-height:var(--leading-relaxed);color:oklab(33.9453% -.0224369 -.0931594/.72);display:block}
.portal-ops-kpi-zones{min-width:calc(var(--spacing) * 0);gap:calc(var(--spacing) * 6);display:grid}
.portal-ops-kpi-zones{gap:calc(var(--spacing) * 7)}
.portal-ops-kpi-zone{min-width:calc(var(--spacing) * 0);border-radius:var(--radius-2xl);border-style:var(--tw-border-style);padding:calc(var(--spacing) * 4);background-color:oklab(98.4152% -.00128621 -.00316101/.4);border-width:1px;border-color:oklab(89.1431% -5.96046e-8 5.96046e-8/.7)}
.portal-ops-kpi-zone{padding:calc(var(--spacing) * 5)}
.portal-ops-kpi-zone-title{margin-bottom:calc(var(--spacing) * 3);font-size:var(--text-xs);line-height:var(--tw-leading,var(--text-xs--line-height));--tw-font-weight:var(--font-weight-bold);font-weight:var(--font-weight-bold);--tw-tracking:.12em;letter-spacing:.12em;color:oklab(33.9453% -.0224369 -.0931594/.55);text-transform:uppercase}
.portal-agent-kpi-grid--ops{grid-template-columns:repeat(auto-fill,minmax(min(100%,10.75rem),1fr))}
.portal-agent-kpi-grid--ops{grid-template-columns:repeat(auto-fill,minmax(11.5rem,1fr))}
.portal-ops-dashboard-grid{margin-top:calc(var(--spacing) * 0)}
.portal-ops-sidebar{min-width:calc(var(--spacing) * 0);gap:calc(var(--spacing) * 4);flex-direction:column;display:flex}
.portal-ops-status-grid{min-width:calc(var(--spacing) * 0);gap:calc(var(--spacing) * 2);grid-template-columns:repeat(2,minmax(0,1fr));display:grid}
.portal-ops-status-grid{grid-template-columns:repeat(3,minmax(0,1fr))}
.portal-ops-status-grid{grid-template-columns:repeat(4,minmax(0,1fr))}
.portal-ops-status-chip{justify-content:space-between;align-items:center;gap:calc(var(--spacing) * 2);border-radius:var(--radius-xl);border-style:var(--tw-border-style);min-height:3.25rem;padding-inline:calc(var(--spacing) * 3);padding-block:calc(var(--spacing) * 2.5);font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height));transition-property:color,background-color,border-color,outline-color,text-decoration-color,fill,stroke,--tw-gradient-from,--tw-gradient-via,--tw-gradient-to,opacity,box-shadow,transform,translate,scale,rotate,filter,-webkit-backdrop-filter,backdrop-filter,display,content-visibility,overlay,pointer-events;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration));background-color:oklab(98.4152% -.00128621 -.00316101/.5);border-width:1px;border-color:oklab(89.1431% -5.96046e-8 5.96046e-8/.9);display:flex}
.portal-ops-status-chip:hover{background-color:var(--color-white);--tw-shadow:0 1px 3px 0 var(--tw-shadow-color,#0000001a), 0 1px 2px -1px var(--tw-shadow-color,#0000001a);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);border-color:oklab(63.9457% -.0790464 -.104559/.35)}
.portal-ops-status-chip:focus-visible{--tw-ring-shadow:var(--tw-ring-inset,) 0 0 0 calc(2px + var(--tw-ring-offset-width)) var(--tw-ring-color,currentcolor);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);--tw-ring-color:oklab(63.9457% -.0790464 -.104559/.35);--tw-ring-offset-width:2px;--tw-ring-offset-shadow:var(--tw-ring-inset,) 0 0 0 var(--tw-ring-offset-width) var(--tw-ring-offset-color);--tw-outline-style:none;outline-style:none}
.portal-ops-status-chip-label{min-width:calc(var(--spacing) * 0);text-overflow:ellipsis;white-space:nowrap;--tw-font-weight:var(--font-weight-semibold);font-weight:var(--font-weight-semibold);color:#113768;overflow:hidden}
.portal-ops-status-chip-value{font-size:var(--text-base);line-height:var(--tw-leading,var(--text-base--line-height));--tw-font-weight:var(--font-weight-black);font-weight:var(--font-weight-black);color:#002849;--tw-numeric-spacing:tabular-nums;font-variant-numeric:var(--tw-ordinal,) var(--tw-slashed-zero,) var(--tw-numeric-figure,) var(--tw-numeric-spacing,) var(--tw-numeric-fraction,);flex-shrink:0}
.portal-ops-breakdown>:not(:last-child)){--tw-space-y-reverse:0;margin-block-start:calc(calc(var(--spacing) * 2) * var(--tw-space-y-reverse));margin-block-end:calc(calc(var(--spacing) * 2) * calc(1 - var(--tw-space-y-reverse)))}
.portal-ops-breakdown li{justify-content:space-between;align-items:center;gap:calc(var(--spacing) * 3);font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height));display:flex}
.portal-ops-breakdown strong{--tw-font-weight:var(--font-weight-black);font-weight:var(--font-weight-black);color:#002849}
.portal-agent-ops-strip{margin-top:calc(var(--spacing) * 4);min-width:calc(var(--spacing) * 0);gap:calc(var(--spacing) * 2);border-radius:var(--radius-2xl);border-style:var(--tw-border-style);background-color:var(--color-white);padding:calc(var(--spacing) * 2);--tw-shadow:0 1px 3px 0 var(--tw-shadow-color,#0000001a), 0 1px 2px -1px var(--tw-shadow-color,#0000001a);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);--tw-shadow-color:#0028490d;border-width:1px;border-color:#dbdbdb;display:grid}
.portal-agent-ops-strip{--tw-shadow-color:color-mix(in oklab, oklab(27.1217% -.0269156 -.069435/.05) var(--tw-shadow-alpha), transparent)}
.portal-agent-ops-strip{grid-template-columns:repeat(2,minmax(0,1fr))}
.portal-agent-ops-strip{grid-template-columns:repeat(4,minmax(0,1fr))}
.portal-agent-ops-strip div{border-radius:var(--radius-xl);padding-inline:calc(var(--spacing) * 3);padding-block:calc(var(--spacing) * 2);background-color:oklab(89.1431% -5.96046e-8 5.96046e-8/.15)}
.portal-agent-ops-strip span{font-size:var(--text-xs);line-height:var(--tw-leading,var(--text-xs--line-height));--tw-font-weight:var(--font-weight-bold);font-weight:var(--font-weight-bold);--tw-tracking:var(--tracking-wide);letter-spacing:var(--tracking-wide);color:oklab(33.9453% -.0224369 -.0931594/.55);text-transform:uppercase;display:block}
.portal-agent-ops-strip strong{margin-top:calc(var(--spacing) * 1);font-size:var(--text-xl);line-height:var(--tw-leading,var(--text-xl--line-height));--tw-font-weight:var(--font-weight-black);font-weight:var(--font-weight-black);color:#002849;display:block}
.portal-agent-dashboard-grid{margin-top:calc(var(--spacing) * 4);min-width:calc(var(--spacing) * 0);gap:calc(var(--spacing) * 4);display:grid}
.portal-agent-dashboard-grid{grid-template-columns:minmax(0,1fr) minmax(17.5rem,22rem)}
.portal-agent-mini-list>:not(:last-child)){--tw-space-y-reverse:0;margin-block-start:calc(calc(var(--spacing) * 2) * var(--tw-space-y-reverse));margin-block-end:calc(calc(var(--spacing) * 2) * calc(1 - var(--tw-space-y-reverse)))}
.portal-agent-mini-list{padding:calc(var(--spacing) * 3)}
.portal-agent-mini-list--unassigned>:not(:last-child)){--tw-space-y-reverse:0;margin-block-start:calc(calc(var(--spacing) * 3) * var(--tw-space-y-reverse));margin-block-end:calc(calc(var(--spacing) * 3) * calc(1 - var(--tw-space-y-reverse)))}
.portal-agent-mini-list--unassigned{padding:calc(var(--spacing) * 3)}
.portal-agent-mini-list--unassigned .portal-queue-row-link--sidebar{min-width:calc(var(--spacing) * 0);gap:calc(var(--spacing) * 0);padding:calc(var(--spacing) * 0);flex-direction:column;display:flex;overflow:hidden}
.portal-agent-mini-list--unassigned .portal-queue-row-link--sidebar{flex-direction:column;align-items:stretch}
.portal-agent-mini-list--unassigned .portal-queue-row-link--sidebar{min-width:min(100%,17.5rem)}
.portal-queue-row-link--sidebar .portal-queue-row-body{min-width:calc(var(--spacing) * 0);flex:1}
.portal-queue-row-link--sidebar .portal-queue-row-body>:not(:last-child)){--tw-space-y-reverse:0;margin-block-start:calc(calc(var(--spacing) * 2) * var(--tw-space-y-reverse));margin-block-end:calc(calc(var(--spacing) * 2) * calc(1 - var(--tw-space-y-reverse)))}
.portal-queue-row-link--sidebar .portal-queue-row-body{padding:calc(var(--spacing) * 3);padding-bottom:calc(var(--spacing) * 2);overflow:hidden}
.portal-queue-row-link--sidebar .portal-queue-row-top{column-gap:calc(var(--spacing) * 2);row-gap:calc(var(--spacing) * 1)}
.portal-queue-row-link--sidebar .portal-queue-row-number{white-space:nowrap;flex-shrink:0}
.portal-queue-row-link--sidebar .portal-queue-row-time{min-width:calc(var(--spacing) * 0);overflow-wrap:break-word}
.portal-queue-row-link--sidebar .portal-queue-row-subject{margin-top:calc(var(--spacing) * 0);-webkit-line-clamp:2;--tw-leading:var(--leading-snug);font-size:14px;line-height:var(--leading-snug);-webkit-box-orient:vertical;display:-webkit-box;overflow:hidden}
.portal-queue-row-link--sidebar .portal-sla-timing--compact{margin-top:calc(var(--spacing) * 0)}
.portal-queue-row-link--sidebar .portal-sla-timing-line{overflow-wrap:break-word}
.portal-queue-row-details{margin-top:calc(var(--spacing) * 1);min-width:calc(var(--spacing) * 0);gap:calc(var(--spacing) * 2);display:grid}
.portal-queue-row-detail{min-width:calc(var(--spacing) * 0)}
.portal-queue-row-detail-label{--tw-font-weight:var(--font-weight-bold);font-size:10px;font-weight:var(--font-weight-bold);--tw-tracking:var(--tracking-wide);letter-spacing:var(--tracking-wide);color:oklab(33.9453% -.0224369 -.0931594/.45);text-transform:uppercase}
.portal-queue-row-detail-value{margin-top:calc(var(--spacing) * .5);font-size:var(--text-xs);line-height:var(--tw-leading,var(--text-xs--line-height));--tw-leading:var(--leading-snug);line-height:var(--leading-snug);overflow-wrap:break-word;color:oklab(33.9453% -.0224369 -.0931594/.75)}
.portal-queue-row-detail-value--warn{--tw-font-weight:var(--font-weight-semibold);font-weight:var(--font-weight-semibold);color:#b75000e6}
.portal-queue-row-detail-value--warn{color:color-mix(in oklab, var(--color-amber-700) 90%, transparent)}
.portal-queue-row-link--sidebar .portal-queue-row-footer{min-width:calc(var(--spacing) * 0);gap:calc(var(--spacing) * 2);border-top-style:var(--tw-border-style);padding:calc(var(--spacing) * 3);background-color:oklab(89.1432% -5.96046e-8 5.96046e-8/.1);border-color:oklab(89.1432% -5.96046e-8 5.96046e-8/.8);border-top-width:1px;flex-direction:column;margin-top:auto;display:flex}
.portal-queue-row-badges{min-width:calc(var(--spacing) * 0);align-items:center;gap:calc(var(--spacing) * 1.5);flex-wrap:wrap;display:flex}
.portal-queue-row-link--sidebar .portal-queue-row-open{justify-content:center;width:100%}
.portal-queue-row-link--sidebar .portal-queue-row-open{margin-left:calc(var(--spacing) * 0)}
.portal-agent-mini-list .portal-queue-row-link:not(.portal-queue-row-link--sidebar),.portal-agent-recent-grid .portal-queue-row-link{padding:calc(var(--spacing) * 3)}
.portal-agent-mini-list .portal-queue-row-aside,.portal-agent-recent-grid .portal-queue-row-aside{max-width:none}
.portal-agent-recent-grid{min-width:calc(var(--spacing) * 0);gap:calc(var(--spacing) * 2);padding:calc(var(--spacing) * 3);display:grid}
.portal-agent-recent-grid{grid-template-columns:repeat(2,minmax(0,1fr))}
.portal-agent-list-context{margin-bottom:calc(var(--spacing) * 3);min-width:calc(var(--spacing) * 0);align-items:center;gap:calc(var(--spacing) * 2);font-size:var(--text-xs);line-height:var(--tw-leading,var(--text-xs--line-height));--tw-font-weight:var(--font-weight-bold);font-weight:var(--font-weight-bold);color:oklab(33.9453% -.0224369 -.0931594/.65);flex-wrap:wrap;display:flex}
.portal-agent-list-context span,.portal-agent-list-context a{min-height:calc(var(--spacing) * 8);border-style:var(--tw-border-style);background-color:var(--color-white);padding-inline:calc(var(--spacing) * 3);transition-property:color,background-color,border-color,outline-color,text-decoration-color,fill,stroke,--tw-gradient-from,--tw-gradient-via,--tw-gradient-to,opacity,box-shadow,transform,translate,scale,rotate,filter,-webkit-backdrop-filter,backdrop-filter,display,content-visibility,overlay,pointer-events;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration));border-width:1px;border-color:#dbdbdb;border-radius:3.40282e38px;align-items:center;display:inline-flex}
.portal-agent-list-context a{color:#0598ce}
.portal-agent-list-context a:hover{background-color:oklab(63.9457% -.0790464 -.104559/.05);border-color:oklab(63.9457% -.0790464 -.104559/.35)}
.portal-chat-page{width:100%;max-width:100%;min-width:calc(var(--spacing) * 0);gap:calc(var(--spacing) * 4);flex-direction:column;display:flex}
.portal-chat-page-header{margin-bottom:calc(var(--spacing) * 0);flex-shrink:0}
.portal-chat-presence{min-width:calc(var(--spacing) * 0);border-radius:var(--radius-2xl);border-style:var(--tw-border-style);background-color:var(--color-white);padding-inline:calc(var(--spacing) * 3);padding-block:calc(var(--spacing) * 3);--tw-shadow:0 1px 3px 0 var(--tw-shadow-color,#0000001a), 0 1px 2px -1px var(--tw-shadow-color,#0000001a);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);border-width:1px;border-color:#dbdbdb}
.portal-chat-presence-status{margin-bottom:calc(var(--spacing) * 3);align-items:flex-start;gap:calc(var(--spacing) * 2.5);display:flex}
.portal-chat-presence-dot{margin-top:calc(var(--spacing) * 1);height:calc(var(--spacing) * 2.5);width:calc(var(--spacing) * 2.5);background-color:oklab(33.9453% -.0224369 -.0931594/.3);border-radius:3.40282e38px;flex-shrink:0}
.portal-chat-presence-dot--online{background-color:var(--color-emerald-500);--tw-ring-shadow:var(--tw-ring-inset,) 0 0 0 calc(2px + var(--tw-ring-offset-width)) var(--tw-ring-color,currentcolor);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);--tw-ring-color:#00bb7f40}
.portal-chat-presence-dot--online{--tw-ring-color:color-mix(in oklab, var(--color-emerald-500) 25%, transparent)}
.portal-chat-presence-label{--tw-font-weight:var(--font-weight-semibold);font-weight:var(--font-weight-semibold);color:#002849;display:block}
.portal-chat-presence-updated{margin-top:calc(var(--spacing) * .5);font-size:var(--text-xs);line-height:var(--tw-leading,var(--text-xs--line-height));color:oklab(33.9453% -.0224369 -.0931594/.55);display:block}
.portal-chat-presence-actions{gap:calc(var(--spacing) * 2);flex-wrap:wrap;display:flex}
.portal-chat-presence-btn{border-radius:var(--radius-xl);border-style:var(--tw-border-style);padding-inline:calc(var(--spacing) * 3);padding-block:calc(var(--spacing) * 2);font-size:var(--text-xs);line-height:var(--tw-leading,var(--text-xs--line-height));--tw-font-weight:var(--font-weight-bold);font-weight:var(--font-weight-bold);color:#113768;transition-property:color,background-color,border-color,outline-color,text-decoration-color,fill,stroke,--tw-gradient-from,--tw-gradient-via,--tw-gradient-to,opacity,box-shadow,transform,translate,scale,rotate,filter,-webkit-backdrop-filter,backdrop-filter,display,content-visibility,overlay,pointer-events;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration));background-color:#f8f9fb;border-width:1px;border-color:#dbdbdb}
.portal-chat-presence-btn:hover{color:#0598ce;border-color:oklab(63.9457% -.0790464 -.104559/.4)}
.portal-chat-presence-btn--active{color:var(--color-white);--tw-shadow:0 1px 3px 0 var(--tw-shadow-color,#0000001a), 0 1px 2px -1px var(--tw-shadow-color,#0000001a);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);background-color:#0598ce;border-color:#0598ce}
.portal-chat-presence-btn--active:hover{color:var(--color-white);background-color:#0480b0}
.portal-chat-team-presence{border-radius:var(--radius-2xl);border-style:var(--tw-border-style);background-color:var(--color-white);min-width:14rem;max-width:100%;padding-inline:calc(var(--spacing) * 3);padding-block:calc(var(--spacing) * 3);--tw-shadow:0 1px 3px 0 var(--tw-shadow-color,#0000001a), 0 1px 2px -1px var(--tw-shadow-color,#0000001a);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);border-width:1px;border-color:#dbdbdb}
.portal-chat-empty-page{border-radius:var(--radius-2xl);border-style:var(--tw-border-style);background-color:var(--color-white);min-height:20rem;padding:calc(var(--spacing) * 10);text-align:center;--tw-shadow:0 1px 3px 0 var(--tw-shadow-color,#0000001a), 0 1px 2px -1px var(--tw-shadow-color,#0000001a);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);border-width:1px;border-color:#dbdbdb;flex-direction:column;justify-content:center;align-items:center;display:flex}
.portal-chat-workspace{min-height:calc(var(--spacing) * 0);width:100%;max-width:100%;min-width:calc(var(--spacing) * 0);border-radius:var(--radius-2xl);border-style:var(--tw-border-style);--tw-shadow:0 10px 15px -3px var(--tw-shadow-color,#0000001a), 0 4px 6px -4px var(--tw-shadow-color,#0000001a);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);--tw-shadow-color:#00284914;background-color:#eef1f4;border-width:1px;border-color:oklab(89.1431% -5.96046e-8 5.96046e-8/.9);display:grid;position:relative;overflow:hidden}
.portal-chat-workspace{--tw-shadow-color:color-mix(in oklab, oklab(27.1217% -.0269156 -.069435/.08) var(--tw-shadow-alpha), transparent)}
.portal-chat-workspace{grid-template-columns:minmax(0,22rem) minmax(0,1fr);height:clamp(24rem,100dvh - 15.5rem,52rem)}
.portal-chat-workspace{grid-template-columns:minmax(0,23rem) minmax(0,1fr) minmax(0,17.5rem)}
.portal-chat-panel{min-height:calc(var(--spacing) * 0);min-width:calc(var(--spacing) * 0);background-color:var(--color-white);flex-direction:column;display:flex}
.portal-chat-panel--list{border-right-style:var(--tw-border-style);border-color:oklab(89.1431% -5.96046e-8 5.96046e-8/.9);border-right-width:1px}
.portal-chat-panel--thread{min-width:calc(var(--spacing) * 0)}
.portal-chat-panel--details{border-left-style:var(--tw-border-style);border-color:oklab(89.1431% -5.96046e-8 5.96046e-8/.9);border-left-width:1px;display:none}
.portal-chat-panel--details{display:flex}
.portal-chat-panel--empty{background-color:#eef1f4;flex:1;justify-content:center;align-items:center;display:flex}
.portal-chat-list-toolbar{border-bottom-style:var(--tw-border-style);padding-inline:calc(var(--spacing) * 4);padding-block:calc(var(--spacing) * 3);background-color:#f8f9fb;border-color:oklab(89.1431% -5.96046e-8 5.96046e-8/.9);border-bottom-width:1px;flex-shrink:0}
.portal-chat-list-toolbar-head{margin-bottom:calc(var(--spacing) * 2);justify-content:space-between;align-items:center;gap:calc(var(--spacing) * 2);display:flex}
.portal-chat-list-title{font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height));--tw-font-weight:var(--font-weight-bold);font-weight:var(--font-weight-bold);--tw-tracking:var(--tracking-wide);letter-spacing:var(--tracking-wide);color:oklab(33.9453% -.0224369 -.0931594/.7);text-transform:uppercase}
.portal-chat-list-count{min-height:calc(var(--spacing) * 6);min-width:calc(var(--spacing) * 6);padding-inline:calc(var(--spacing) * 2);font-size:var(--text-xs);line-height:var(--tw-leading,var(--text-xs--line-height));--tw-font-weight:var(--font-weight-bold);font-weight:var(--font-weight-bold);color:#0598ce;background-color:oklab(63.9457% -.0790464 -.104559/.12);border-radius:3.40282e38px;justify-content:center;align-items:center;display:inline-flex}
.portal-chat-metrics-strip{gap:calc(var(--spacing) * 2);display:flex}
.portal-chat-metric{min-width:calc(var(--spacing) * 0);border-radius:var(--radius-xl);border-style:var(--tw-border-style);background-color:var(--color-white);padding-inline:calc(var(--spacing) * 2.5);padding-block:calc(var(--spacing) * 1.5);text-align:center;border-width:1px;border-color:oklab(89.1432% -5.96046e-8 5.96046e-8/.8);flex-direction:column;flex:1;display:flex}
.portal-chat-metric--brand{background-color:oklab(63.9457% -.0790464 -.104559/.05);border-color:oklab(63.9457% -.0790464 -.104559/.25)}
.portal-chat-metric-value{font-size:var(--text-base);line-height:var(--tw-leading,var(--text-base--line-height));--tw-leading:1;--tw-font-weight:var(--font-weight-bold);line-height:1;font-weight:var(--font-weight-bold);color:#002849}
.portal-chat-metric-label{margin-top:calc(var(--spacing) * .5);--tw-font-weight:var(--font-weight-semibold);font-size:10px;font-weight:var(--font-weight-semibold);--tw-tracking:var(--tracking-wide);letter-spacing:var(--tracking-wide);color:oklab(33.9453% -.0224369 -.0931594/.55);text-transform:uppercase}
.portal-chat-panel-head{flex-shrink:0}
.portal-chat-panel-head>:not(:last-child)){--tw-space-y-reverse:0;margin-block-start:calc(calc(var(--spacing) * 2.5) * var(--tw-space-y-reverse));margin-block-end:calc(calc(var(--spacing) * 2.5) * calc(1 - var(--tw-space-y-reverse)))}
.portal-chat-panel-head{border-bottom-style:var(--tw-border-style);background-color:var(--color-white);padding-inline:calc(var(--spacing) * 3);padding-block:calc(var(--spacing) * 3);border-color:oklab(89.1431% -5.96046e-8 5.96046e-8/.9);border-bottom-width:1px}
.portal-chat-panel-head--compact{justify-content:space-between;align-items:center;gap:calc(var(--spacing) * 2);display:flex}
.portal-chat-panel-head--compact>:not(:last-child)){--tw-space-y-reverse:0;margin-block-start:calc(calc(var(--spacing) * 0) * var(--tw-space-y-reverse));margin-block-end:calc(calc(var(--spacing) * 0) * calc(1 - var(--tw-space-y-reverse)))}
.portal-chat-panel-head--compact{padding-inline:calc(var(--spacing) * 4);padding-block:calc(var(--spacing) * 3)}
.portal-chat-search-wrap{position:relative}
.portal-chat-search-icon{pointer-events:none;top:50%;left:calc(var(--spacing) * 3);height:calc(var(--spacing) * 4);width:calc(var(--spacing) * 4);--tw-translate-y:calc(calc(1 / 2 * 100%) * -1);translate:var(--tw-translate-x) var(--tw-translate-y);color:oklab(33.9453% -.0224369 -.0931594/.45);position:absolute}
.portal-chat-search-input{width:100%;min-width:calc(var(--spacing) * 0);border-radius:var(--radius-xl);padding-block:calc(var(--spacing) * 2.5);padding-right:calc(var(--spacing) * 3);padding-left:calc(var(--spacing) * 9);font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height));background-color:#f8f9fb;border-color:#dbdbdb}
.portal-chat-search-input:focus{background-color:var(--color-white);border-color:#0598ce}
.portal-chat-filters{scrollbar-width:thin;gap:calc(var(--spacing) * 1.5);padding-bottom:calc(var(--spacing) * .5);display:flex;overflow-x:auto}
.portal-chat-filter{border-style:var(--tw-border-style);padding-inline:calc(var(--spacing) * 3);padding-block:calc(var(--spacing) * 1.5);font-size:var(--text-xs);line-height:var(--tw-leading,var(--text-xs--line-height));--tw-font-weight:var(--font-weight-semibold);font-weight:var(--font-weight-semibold);color:oklab(33.9453% -.0224369 -.0931594/.75);transition-property:color,background-color,border-color,outline-color,text-decoration-color,fill,stroke,--tw-gradient-from,--tw-gradient-via,--tw-gradient-to,opacity,box-shadow,transform,translate,scale,rotate,filter,-webkit-backdrop-filter,backdrop-filter,display,content-visibility,overlay,pointer-events;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration));background-color:#eef1f4;border-width:1px;border-color:#0000;border-radius:3.40282e38px;flex-shrink:0}
.portal-chat-filter:hover{color:#002849;background-color:oklab(89.1431% -5.96046e-8 5.96046e-8/.5)}
.portal-chat-filter--active{color:var(--color-white);--tw-shadow:0 1px 3px 0 var(--tw-shadow-color,#0000001a), 0 1px 2px -1px var(--tw-shadow-color,#0000001a);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);background-color:#0598ce;border-color:oklab(63.9457% -.0790464 -.104559/.3)}
.portal-chat-conversation-scroll{min-height:calc(var(--spacing) * 0);background-color:var(--color-white);flex:1;overflow:hidden auto}
.portal-chat-conversation-item{align-items:flex-start;gap:calc(var(--spacing) * 3);width:100%;padding-inline:calc(var(--spacing) * 3);padding-block:calc(var(--spacing) * 3.5);text-align:left;transition-property:color,background-color,border-color,outline-color,text-decoration-color,fill,stroke,--tw-gradient-from,--tw-gradient-via,--tw-gradient-to,opacity,box-shadow,transform,translate,scale,rotate,filter,-webkit-backdrop-filter,backdrop-filter,display,content-visibility,overlay,pointer-events;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration));display:flex;position:relative}
.portal-chat-conversation-item:before{content:var(--tw-content);content:var(--tw-content);inset-block:calc(var(--spacing) * 0);content:var(--tw-content);left:calc(var(--spacing) * 0);content:var(--tw-content);width:calc(var(--spacing) * .5);content:var(--tw-content);content:var(--tw-content);transition-property:color,background-color,border-color,outline-color,text-decoration-color,fill,stroke,--tw-gradient-from,--tw-gradient-via,--tw-gradient-to,opacity,box-shadow,transform,translate,scale,rotate,filter,-webkit-backdrop-filter,backdrop-filter,display,content-visibility,overlay,pointer-events;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration));background-color:#0000;position:absolute}
.portal-chat-conversation-item:hover{background-color:oklab(63.9457% -.0790464 -.104559/.06)}
.portal-chat-conversation-item--active{background-color:oklab(63.9457% -.0790464 -.104559/.08)}
.portal-chat-conversation-item--active:before{content:var(--tw-content);background-color:#0598ce}
.portal-chat-conversation-item--active:hover{background-color:oklab(63.9457% -.0790464 -.104559/.1)}
.portal-chat-conversation-body{min-width:calc(var(--spacing) * 0);flex:1}
.portal-chat-conversation-top{margin-bottom:calc(var(--spacing) * .5);justify-content:space-between;align-items:flex-start;gap:calc(var(--spacing) * 2);display:flex}
.portal-chat-conversation-name{text-overflow:ellipsis;white-space:nowrap;--tw-leading:var(--leading-tight);font-size:.9375rem;line-height:var(--leading-tight);--tw-font-weight:var(--font-weight-bold);font-weight:var(--font-weight-bold);color:#002849;overflow:hidden}
.portal-chat-conversation-time{padding-top:calc(var(--spacing) * .5);--tw-font-weight:var(--font-weight-semibold);font-size:11px;font-weight:var(--font-weight-semibold);color:oklab(33.9453% -.0224369 -.0931594/.5);--tw-numeric-spacing:tabular-nums;font-variant-numeric:var(--tw-ordinal,) var(--tw-slashed-zero,) var(--tw-numeric-figure,) var(--tw-numeric-spacing,) var(--tw-numeric-fraction,);flex-shrink:0}
.portal-chat-conversation-meta{margin-bottom:calc(var(--spacing) * 1);align-items:center;gap:calc(var(--spacing) * 1.5);flex-wrap:wrap;display:flex}
.portal-chat-status-chip{border-radius:var(--radius-md);padding-inline:calc(var(--spacing) * 1.5);padding-block:calc(var(--spacing) * .5);--tw-font-weight:var(--font-weight-bold);font-size:10px;font-weight:var(--font-weight-bold);--tw-tracking:var(--tracking-wide);letter-spacing:var(--tracking-wide);text-transform:uppercase;display:inline-flex}
.portal-chat-status-chip--new{background-color:var(--color-amber-100);color:var(--color-amber-900)}
.portal-chat-status-chip--active{color:#0598ce;background-color:oklab(63.9457% -.0790464 -.104559/.12)}
.portal-chat-status-chip--bot{background-color:var(--color-violet-100);color:var(--color-violet-900)}
.portal-chat-status-chip--qualified{background-color:var(--color-emerald-100);color:var(--color-emerald-900)}
.portal-chat-status-chip--closed{color:oklab(33.9453% -.0224369 -.0931594/.8);background-color:oklab(89.1431% -5.96046e-8 5.96046e-8/.5)}
.portal-chat-mode-tag{--tw-font-weight:var(--font-weight-semibold);font-size:10px;font-weight:var(--font-weight-semibold);color:oklab(33.9453% -.0224369 -.0931594/.55)}
.portal-chat-conversation-preview{-webkit-line-clamp:1;font-size:var(--text-xs);line-height:var(--tw-leading,var(--text-xs--line-height));--tw-leading:var(--leading-snug);line-height:var(--leading-snug);color:oklab(33.9453% -.0224369 -.0931594/.55);-webkit-box-orient:vertical;display:-webkit-box;overflow:hidden}
.portal-chat-unread-badge{margin-top:calc(var(--spacing) * 1);height:calc(var(--spacing) * 5);min-width:calc(var(--spacing) * 5);padding-inline:calc(var(--spacing) * 1.5);--tw-font-weight:var(--font-weight-bold);font-size:10px;font-weight:var(--font-weight-bold);color:var(--color-white);--tw-shadow:0 1px 3px 0 var(--tw-shadow-color,#0000001a), 0 1px 2px -1px var(--tw-shadow-color,#0000001a);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);background-color:#0598ce;border-radius:3.40282e38px;flex-shrink:0;justify-content:center;align-items:center;display:flex}
.portal-chat-list-empty{align-items:center;gap:calc(var(--spacing) * 2);padding-inline:calc(var(--spacing) * 6);padding-block:calc(var(--spacing) * 10);text-align:center;font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height));color:oklab(33.9453% -.0224369 -.0931594/.6);flex-direction:column;display:flex}
.portal-chat-list-empty-icon{color:oklab(33.9453% -.0224369 -.0931594/.35)}
.portal-chat-demo-panel{border-top-style:var(--tw-border-style);padding-inline:calc(var(--spacing) * 3);padding-block:calc(var(--spacing) * 2);background-color:#f8f9fb;border-color:oklab(89.1431% -5.96046e-8 5.96046e-8/.9);border-top-width:1px;flex-shrink:0}
.portal-chat-demo-summary{cursor:pointer;align-items:center;gap:calc(var(--spacing) * 2);font-size:var(--text-xs);line-height:var(--tw-leading,var(--text-xs--line-height));--tw-font-weight:var(--font-weight-semibold);font-weight:var(--font-weight-semibold);color:oklab(33.9453% -.0224369 -.0931594/.7);list-style-type:none;display:flex}
.portal-chat-demo-summary ::marker{--tw-content:none;content:none}
.portal-chat-demo-summary::marker{--tw-content:none;content:none}
.portal-chat-demo-summary ::-webkit-details-marker{--tw-content:none;content:none}
.portal-chat-demo-summary::-webkit-details-marker{--tw-content:none;content:none}
.portal-chat-demo-summary::-webkit-details-marker{display:none}
.portal-chat-demo-form{margin-top:calc(var(--spacing) * 2)}
.portal-chat-demo-form>:not(:last-child)){--tw-space-y-reverse:0;margin-block-start:calc(calc(var(--spacing) * 2) * var(--tw-space-y-reverse));margin-block-end:calc(calc(var(--spacing) * 2) * calc(1 - var(--tw-space-y-reverse)))}
.portal-chat-demo-input{width:100%;padding-block:calc(var(--spacing) * 2);font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height))}
.portal-chat-avatar{--tw-gradient-position:to bottom right in oklab;background-image:linear-gradient(var(--tw-gradient-stops));--tw-gradient-from:oklab(63.9457% -.0790464 -.104559/.2);--tw-gradient-to:oklab(27.1217% -.0269156 -.069435/.1);--tw-gradient-stops:var(--tw-gradient-via-stops,var(--tw-gradient-position), var(--tw-gradient-from) var(--tw-gradient-from-position), var(--tw-gradient-to) var(--tw-gradient-to-position));--tw-font-weight:var(--font-weight-bold);font-weight:var(--font-weight-bold);color:#0598ce;--tw-ring-shadow:var(--tw-ring-inset,) 0 0 0 calc(2px + var(--tw-ring-offset-width)) var(--tw-ring-color,currentcolor);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);--tw-ring-color:var(--color-white);border-radius:3.40282e38px;flex-shrink:0;justify-content:center;align-items:center;display:inline-flex;position:relative}
.portal-chat-avatar--sm{height:calc(var(--spacing) * 9);width:calc(var(--spacing) * 9);font-size:var(--text-xs);line-height:var(--tw-leading,var(--text-xs--line-height))}
.portal-chat-avatar--md{height:calc(var(--spacing) * 11);width:calc(var(--spacing) * 11);font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height))}
.portal-chat-avatar--lg{height:calc(var(--spacing) * 12);width:calc(var(--spacing) * 12);font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height))}
.portal-chat-avatar-online{right:calc(var(--spacing) * 0);bottom:calc(var(--spacing) * 0);height:calc(var(--spacing) * 3);width:calc(var(--spacing) * 3);border-style:var(--tw-border-style);border-width:2px;border-color:var(--color-white);background-color:var(--color-emerald-500);border-radius:3.40282e38px;position:absolute}
.portal-chat-thread-wrap{min-height:calc(var(--spacing) * 0);min-width:calc(var(--spacing) * 0);background-color:#eef1f4;flex-direction:column;display:flex;position:relative}
.portal-chat-panel--thread{min-height:calc(var(--spacing) * 0);flex-direction:column;flex:1;display:flex}
.portal-chat-thread-head{z-index:10;align-items:center;gap:calc(var(--spacing) * 2);border-bottom-style:var(--tw-border-style);background-color:var(--color-white);padding-inline:calc(var(--spacing) * 3);padding-block:calc(var(--spacing) * 2.5);--tw-shadow:0 1px 3px 0 var(--tw-shadow-color,#0000001a), 0 1px 2px -1px var(--tw-shadow-color,#0000001a);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);border-color:oklab(89.1431% -5.96046e-8 5.96046e-8/.9);border-bottom-width:1px;flex-shrink:0;display:flex}
.portal-chat-thread-head{padding-inline:calc(var(--spacing) * 4);padding-block:calc(var(--spacing) * 3)}
.portal-chat-back-btn,.portal-chat-head-icon-btn{height:calc(var(--spacing) * 10);width:calc(var(--spacing) * 10);border-radius:var(--radius-xl);color:oklab(33.9453% -.0224369 -.0931594/.75);transition-property:color,background-color,border-color,outline-color,text-decoration-color,fill,stroke,--tw-gradient-from,--tw-gradient-via,--tw-gradient-to,opacity,box-shadow,transform,translate,scale,rotate,filter,-webkit-backdrop-filter,backdrop-filter,display,content-visibility,overlay,pointer-events;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration));flex-shrink:0;justify-content:center;align-items:center;display:flex}
.portal-chat-back-btn,.portal-chat-head-icon-btn):hover{color:#0598ce;background-color:#eef1f4}
.portal-chat-thread-head-main{min-width:calc(var(--spacing) * 0);align-items:center;gap:calc(var(--spacing) * 3);flex:1;display:flex}
.portal-chat-thread-head-actions{align-items:center;gap:calc(var(--spacing) * 1);display:flex}
.portal-chat-thread-title{text-overflow:ellipsis;white-space:nowrap;font-size:var(--text-base);line-height:var(--tw-leading,var(--text-base--line-height));--tw-font-weight:var(--font-weight-bold);font-weight:var(--font-weight-bold);color:#002849;overflow:hidden}
.portal-chat-thread-subtitle{text-overflow:ellipsis;white-space:nowrap;font-size:var(--text-xs);line-height:var(--tw-leading,var(--text-xs--line-height));color:oklab(33.9453% -.0224369 -.0931594/.65);overflow:hidden}
.portal-chat-thread-actions{gap:calc(var(--spacing) * 2);border-bottom-style:var(--tw-border-style);background-color:#fffffff2;border-color:oklab(89.1431% -5.96046e-8 5.96046e-8/.9);border-bottom-width:1px;flex-wrap:wrap;flex-shrink:0;display:flex}
.portal-chat-thread-actions{background-color:color-mix(in oklab, var(--color-white) 95%, transparent)}
.portal-chat-thread-actions{padding-inline:calc(var(--spacing) * 3);padding-block:calc(var(--spacing) * 2);--tw-backdrop-blur:blur(var(--blur-sm));-webkit-backdrop-filter:var(--tw-backdrop-blur,) var(--tw-backdrop-brightness,) var(--tw-backdrop-contrast,) var(--tw-backdrop-grayscale,) var(--tw-backdrop-hue-rotate,) var(--tw-backdrop-invert,) var(--tw-backdrop-opacity,) var(--tw-backdrop-saturate,) var(--tw-backdrop-sepia,);backdrop-filter:var(--tw-backdrop-blur,) var(--tw-backdrop-brightness,) var(--tw-backdrop-contrast,) var(--tw-backdrop-grayscale,) var(--tw-backdrop-hue-rotate,) var(--tw-backdrop-invert,) var(--tw-backdrop-opacity,) var(--tw-backdrop-saturate,) var(--tw-backdrop-sepia,)}
.portal-chat-thread-actions{padding-inline:calc(var(--spacing) * 4)}
.portal-chat-action-btn{min-height:calc(var(--spacing) * 9);align-items:center;gap:calc(var(--spacing) * 1.5);border-radius:var(--radius-xl);padding-inline:calc(var(--spacing) * 3);padding-block:calc(var(--spacing) * 1.5);font-size:var(--text-xs);line-height:var(--tw-leading,var(--text-xs--line-height));--tw-font-weight:var(--font-weight-bold);font-weight:var(--font-weight-bold);transition-property:color,background-color,border-color,outline-color,text-decoration-color,fill,stroke,--tw-gradient-from,--tw-gradient-via,--tw-gradient-to,opacity,box-shadow,transform,translate,scale,rotate,filter,-webkit-backdrop-filter,backdrop-filter,display,content-visibility,overlay,pointer-events;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration));display:inline-flex}
.portal-chat-action-btn--secondary{border-style:var(--tw-border-style);background-color:var(--color-white);color:#113768;border-width:1px;border-color:#dbdbdb}
.portal-chat-action-btn--secondary:hover{color:#0598ce;border-color:oklab(63.9457% -.0790464 -.104559/.4)}
.portal-chat-action-btn--primary{color:var(--color-white);--tw-shadow:0 1px 3px 0 var(--tw-shadow-color,#0000001a), 0 1px 2px -1px var(--tw-shadow-color,#0000001a);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);background-color:#0598ce}
.portal-chat-action-btn--primary:hover{background-color:#0480b0}
.portal-chat-messages{min-height:calc(var(--spacing) * 0);flex:1}
.portal-chat-messages>:not(:last-child)){--tw-space-y-reverse:0;margin-block-start:calc(calc(var(--spacing) * 3) * var(--tw-space-y-reverse));margin-block-end:calc(calc(var(--spacing) * 3) * calc(1 - var(--tw-space-y-reverse)))}
.portal-chat-messages{padding-inline:calc(var(--spacing) * 3);padding-block:calc(var(--spacing) * 4);overflow:hidden auto}
.portal-chat-messages{padding-inline:calc(var(--spacing) * 5);padding-block:calc(var(--spacing) * 5)}
.portal-chat-messages{background-color:#eef1f4;background-image:radial-gradient(circle at 1px 1px,#11376809 1px,#0000 0);background-size:20px 20px}
.portal-chat-empty-thread{max-width:var(--container-sm);padding-inline:calc(var(--spacing) * 6);text-align:center;flex-direction:column;align-items:center;display:flex}
.portal-chat-empty-thread-icon{margin-bottom:calc(var(--spacing) * 4);height:calc(var(--spacing) * 16);width:calc(var(--spacing) * 16);border-radius:var(--radius-2xl);background-color:var(--color-white);color:#0598ce;--tw-shadow:0 4px 6px -1px var(--tw-shadow-color,#0000001a), 0 2px 4px -2px var(--tw-shadow-color,#0000001a);--tw-ring-shadow:var(--tw-ring-inset,) 0 0 0 calc(1px + var(--tw-ring-offset-width)) var(--tw-ring-color,currentcolor);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);--tw-ring-color:oklab(89.1432% -5.96046e-8 5.96046e-8/.8);justify-content:center;align-items:center;display:flex}
.portal-chat-empty-thread-title{font-size:var(--text-lg);line-height:var(--tw-leading,var(--text-lg--line-height));--tw-font-weight:var(--font-weight-bold);font-weight:var(--font-weight-bold);color:#002849}
.portal-chat-empty-thread-desc{margin-top:calc(var(--spacing) * 2);font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height));--tw-leading:var(--leading-relaxed);line-height:var(--leading-relaxed);color:oklab(33.9453% -.0224369 -.0931594/.65)}
.portal-chat-date-separator{padding-block:calc(var(--spacing) * 1);justify-content:center;display:flex}
.portal-chat-date-separator span{border-radius:var(--radius-lg);background-color:color-mix(in oklab, var(--color-white) 95%, transparent);padding-inline:calc(var(--spacing) * 3);padding-block:calc(var(--spacing) * 1);--tw-font-weight:var(--font-weight-semibold);font-size:11px;font-weight:var(--font-weight-semibold);color:oklab(33.9453% -.0224369 -.0931594/.6);--tw-shadow:0 1px 3px 0 var(--tw-shadow-color,#0000001a), 0 1px 2px -1px var(--tw-shadow-color,#0000001a);--tw-ring-shadow:var(--tw-ring-inset,) 0 0 0 calc(1px + var(--tw-ring-offset-width)) var(--tw-ring-color,currentcolor);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);--tw-ring-color:oklab(89.1431% -5.96046e-8 5.96046e-8/.7)}
.portal-chat-message-row{padding-inline:calc(var(--spacing) * .5);justify-content:flex-start;display:flex}
.portal-chat-message-row--out{justify-content:flex-end}
.portal-chat-bubble{max-width:min(88%,32rem);padding-inline:calc(var(--spacing) * 3.5);padding-block:calc(var(--spacing) * 2);--tw-shadow:0 1px 3px 0 var(--tw-shadow-color,#0000001a), 0 1px 2px -1px var(--tw-shadow-color,#0000001a);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);position:relative}
.portal-chat-bubble--visitor{border-radius:var(--radius-2xl);border-top-left-radius:var(--radius-sm);background-color:var(--color-white);color:#002849;--tw-ring-shadow:var(--tw-ring-inset,) 0 0 0 calc(1px + var(--tw-ring-offset-width)) var(--tw-ring-color,currentcolor);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);--tw-ring-color:oklab(89.1432% -5.96046e-8 5.96046e-8/.8)}
.portal-chat-bubble--agent{border-radius:var(--radius-2xl);border-top-right-radius:var(--radius-sm);color:var(--color-white);background-color:#0598ce}
.portal-chat-bubble--bot{border-radius:var(--radius-2xl);border-top-right-radius:var(--radius-sm);color:var(--color-white);background-color:#002849}
.portal-chat-bubble--system{border-radius:var(--radius-xl);background-color:#fffc;max-width:100%}
.portal-chat-bubble--system{background-color:color-mix(in oklab, var(--color-white) 80%, transparent)}
.portal-chat-bubble--system{padding-inline:calc(var(--spacing) * 3);padding-block:calc(var(--spacing) * 1.5);text-align:center;font-size:var(--text-xs);line-height:var(--tw-leading,var(--text-xs--line-height));color:oklab(33.9453% -.0224369 -.0931594/.7);--tw-ring-shadow:var(--tw-ring-inset,) 0 0 0 calc(1px + var(--tw-ring-offset-width)) var(--tw-ring-color,currentcolor);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);--tw-ring-color:oklab(89.1431% -5.96046e-8 5.96046e-8/.6)}
.portal-chat-bubble-label{margin-bottom:calc(var(--spacing) * 1);--tw-font-weight:var(--font-weight-bold);font-size:10px;font-weight:var(--font-weight-bold);--tw-tracking:var(--tracking-wide);letter-spacing:var(--tracking-wide);text-transform:uppercase;opacity:.8;display:block}
.portal-chat-bubble-text{--tw-leading:var(--leading-relaxed);font-size:.9375rem;line-height:var(--leading-relaxed);white-space:pre-wrap}
.portal-chat-bubble-meta{margin-top:calc(var(--spacing) * 1);justify-content:flex-end;display:flex}
.portal-chat-bubble-time{--tw-font-weight:var(--font-weight-medium);font-size:10px;font-weight:var(--font-weight-medium);--tw-numeric-spacing:tabular-nums;font-variant-numeric:var(--tw-ordinal,) var(--tw-slashed-zero,) var(--tw-numeric-figure,) var(--tw-numeric-spacing,) var(--tw-numeric-fraction,);opacity:.7}
.portal-chat-bubble--visitor .portal-chat-bubble-time{color:oklab(33.9453% -.0224369 -.0931594/.5)}
.portal-chat-bubble--agent .portal-chat-bubble-time,.portal-chat-bubble--bot .portal-chat-bubble-time{color:#ffffffbf}
.portal-chat-bubble--agent .portal-chat-bubble-time,.portal-chat-bubble--bot .portal-chat-bubble-time{color:color-mix(in oklab, var(--color-white) 75%, transparent)}
.portal-chat-composer{border-top-style:var(--tw-border-style);padding-inline:calc(var(--spacing) * 3);padding-block:calc(var(--spacing) * 2.5);background-color:#f8f9fb;border-color:oklab(89.1431% -5.96046e-8 5.96046e-8/.9);border-top-width:1px;flex-shrink:0}
.portal-chat-composer{padding-inline:calc(var(--spacing) * 4);padding-block:calc(var(--spacing) * 3)}
.portal-chat-composer-form{align-items:flex-end;gap:calc(var(--spacing) * 2);display:flex}
.portal-chat-composer-field{min-width:calc(var(--spacing) * 0);border-radius:var(--radius-2xl);border-style:var(--tw-border-style);background-color:var(--color-white);--tw-shadow:inset 0 2px 4px 0 var(--tw-shadow-color,#0000000d);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);border-width:1px;border-color:#dbdbdb;flex:1}
.portal-chat-composer-field:focus-within{--tw-ring-shadow:var(--tw-ring-inset,) 0 0 0 calc(2px + var(--tw-ring-offset-width)) var(--tw-ring-color,currentcolor);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);--tw-ring-color:oklab(63.9457% -.0790464 -.104559/.15);border-color:oklab(63.9457% -.0790464 -.104559/.5)}
.portal-chat-composer-input{max-height:7.5rem;min-height:calc(var(--spacing) * 10);resize:none;border-style:var(--tw-border-style);width:100%;padding-inline:calc(var(--spacing) * 4);padding-block:calc(var(--spacing) * 2.5);font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height));color:#002849;background-color:#0000;border-width:0;display:block}
.portal-chat-composer-input::placeholder{color:oklab(33.9453% -.0224369 -.0931594/.45)}
.portal-chat-composer-input:focus{--tw-ring-shadow:var(--tw-ring-inset,) 0 0 0 calc(0px + var(--tw-ring-offset-width)) var(--tw-ring-color,currentcolor);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);--tw-outline-style:none;outline-style:none}
.portal-chat-icon-btn{height:calc(var(--spacing) * 11);width:calc(var(--spacing) * 11);border-style:var(--tw-border-style);background-color:var(--color-white);color:oklab(33.9453% -.0224369 -.0931594/.7);transition-property:color,background-color,border-color,outline-color,text-decoration-color,fill,stroke,--tw-gradient-from,--tw-gradient-via,--tw-gradient-to,opacity,box-shadow,transform,translate,scale,rotate,filter,-webkit-backdrop-filter,backdrop-filter,display,content-visibility,overlay,pointer-events;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration));border-width:1px;border-color:#dbdbdb;border-radius:3.40282e38px;flex-shrink:0;justify-content:center;align-items:center;display:flex}
.portal-chat-icon-btn:hover{color:#0598ce;border-color:oklab(63.9457% -.0790464 -.104559/.4)}
.portal-chat-icon-btn:disabled{opacity:.4}
.portal-chat-send-btn{height:calc(var(--spacing) * 11);width:calc(var(--spacing) * 11);color:var(--color-white);--tw-shadow:0 4px 6px -1px var(--tw-shadow-color,#0000001a), 0 2px 4px -2px var(--tw-shadow-color,#0000001a);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);transition-property:color,background-color,border-color,outline-color,text-decoration-color,fill,stroke,--tw-gradient-from,--tw-gradient-via,--tw-gradient-to,opacity,box-shadow,transform,translate,scale,rotate,filter,-webkit-backdrop-filter,backdrop-filter,display,content-visibility,overlay,pointer-events;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration));background-color:#0598ce;border-radius:3.40282e38px;flex-shrink:0;justify-content:center;align-items:center;display:flex}
.portal-chat-send-btn:hover{background-color:#0480b0}
.portal-chat-send-btn:disabled{opacity:.4}
.portal-chat-composer-hint{margin-top:calc(var(--spacing) * 1.5);text-align:center;--tw-font-weight:var(--font-weight-medium);font-size:10px;font-weight:var(--font-weight-medium);color:oklab(33.9453% -.0224369 -.0931594/.45)}
.portal-chat-composer-disabled{text-align:center;font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height));color:oklab(33.9453% -.0224369 -.0931594/.55)}
.portal-chat-details-title{font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height));--tw-font-weight:var(--font-weight-bold);font-weight:var(--font-weight-bold);color:#002849}
.portal-chat-details-scroll{min-height:calc(var(--spacing) * 0);padding-inline:calc(var(--spacing) * 4);padding-block:calc(var(--spacing) * 4);flex:1;overflow-y:auto}
.portal-chat-details-hero{margin-bottom:calc(var(--spacing) * 5);border-radius:var(--radius-2xl);border-style:var(--tw-border-style);padding:calc(var(--spacing) * 4);text-align:center;background-color:#f8f9fb;border-width:1px;border-color:oklab(89.1432% -5.96046e-8 5.96046e-8/.8);flex-direction:column;align-items:center;display:flex}
.portal-chat-details-badges{margin-top:calc(var(--spacing) * 2)}
.portal-chat-details-name{margin-top:calc(var(--spacing) * 3);font-size:var(--text-base);line-height:var(--tw-leading,var(--text-base--line-height));--tw-font-weight:var(--font-weight-bold);font-weight:var(--font-weight-bold);color:#002849}
.portal-chat-details-company{font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height));color:oklab(33.9453% -.0224369 -.0931594/.65)}
.portal-chat-details-list>:not(:last-child)){--tw-space-y-reverse:0;margin-block-start:calc(calc(var(--spacing) * 3) * var(--tw-space-y-reverse));margin-block-end:calc(calc(var(--spacing) * 3) * calc(1 - var(--tw-space-y-reverse)))}
.portal-chat-details-item{border-radius:var(--radius-xl);border-style:var(--tw-border-style);padding-inline:calc(var(--spacing) * 3);padding-block:calc(var(--spacing) * 2.5);background-color:#f8f9fb;border-width:1px;border-color:oklab(89.1431% -5.96046e-8 5.96046e-8/.7)}
.portal-chat-details-item dt{--tw-font-weight:var(--font-weight-bold);font-size:10px;font-weight:var(--font-weight-bold);--tw-tracking:var(--tracking-wide);letter-spacing:var(--tracking-wide);color:oklab(33.9453% -.0224369 -.0931594/.5);text-transform:uppercase}
.portal-chat-details-item dd{margin-top:calc(var(--spacing) * .5);font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height));--tw-font-weight:var(--font-weight-semibold);font-weight:var(--font-weight-semibold);color:#002849}
.portal-chat-details-actions{margin-top:calc(var(--spacing) * 4)}
.portal-chat-details-qualification{margin-top:calc(var(--spacing) * 5);border-top-style:var(--tw-border-style);padding-top:calc(var(--spacing) * 5);border-color:oklab(89.1432% -5.96046e-8 5.96046e-8/.8);border-top-width:1px}
.portal-chat-details-qualification-head{margin-bottom:calc(var(--spacing) * 3);justify-content:space-between;align-items:center;gap:calc(var(--spacing) * 2);flex-wrap:wrap;display:flex}
.portal-chat-details-qualification-empty{font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height));color:oklab(33.9453% -.0224369 -.0931594/.6)}
.portal-chat-details-qualification-summary{margin-top:calc(var(--spacing) * 3);border-radius:var(--radius-xl);border-style:var(--tw-border-style);padding-inline:calc(var(--spacing) * 3);padding-block:calc(var(--spacing) * 2.5);background-color:oklab(63.9457% -.0790464 -.104559/.05);border-width:1px;border-color:oklab(63.9457% -.0790464 -.104559/.15)}
.portal-chat-details-qualification-summary-title{--tw-font-weight:var(--font-weight-bold);font-size:10px;font-weight:var(--font-weight-bold);--tw-tracking:var(--tracking-wide);letter-spacing:var(--tracking-wide);color:#0598ce;text-transform:uppercase}
.portal-chat-details-qualification-summary-body{margin-top:calc(var(--spacing) * 1.5);font-size:var(--text-xs);line-height:var(--tw-leading,var(--text-xs--line-height));--tw-leading:var(--leading-relaxed);line-height:var(--leading-relaxed);color:#002849}
.portal-chat-workspace--details-open .portal-chat-panel--details{inset-block:calc(var(--spacing) * 0);right:calc(var(--spacing) * 0);z-index:50;--tw-shadow:0 25px 50px -12px var(--tw-shadow-color,#00000040);width:min(100%,20rem);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow);display:flex;position:fixed}
.portal-chat-workspace{grid-template-columns:minmax(0,1fr);height:clamp(22rem,100dvh - 14rem,52rem)}
.portal-chat-panel--list{border-right-style:var(--tw-border-style);border-right-width:0}
.portal-chat-workspace--thread-open .portal-chat-panel--list,.portal-chat-workspace:not(.portal-chat-workspace--thread-open) .portal-chat-thread-wrap{display:none}
html[data-portal-theme=dark] .portal-shell{background-color:var(--portal-dm-bg);color:var(--portal-dm-text)}
html[data-portal-theme=dark] .portal-workspace{background-color:var(--portal-dm-bg)}
html[data-portal-theme=dark] .portal-text-secondary{color:var(--portal-dm-text-secondary)}
html[data-portal-theme=dark] .portal-text-muted{color:var(--portal-dm-text-muted)}
html[data-portal-theme=dark] #portal-sidebar-backdrop:not(.hidden){background-color:#0000008c}
html[data-portal-theme=dark] .portal-topbar{border-color:var(--portal-dm-border);background-color:var(--portal-dm-topbar);-webkit-backdrop-filter:none;backdrop-filter:none}
html[data-portal-theme=dark] .portal-global-search-icon{color:var(--portal-dm-text-muted)}
html[data-portal-theme=dark] .portal-global-search-input{border-color:var(--portal-dm-border);background-color:var(--portal-dm-bg-input);color:var(--portal-dm-text)}
html[data-portal-theme=dark] .portal-global-search-input::placeholder{color:var(--portal-dm-text-muted)}
html[data-portal-theme=dark] .portal-global-search-input:focus{background-color:var(--portal-dm-bg-card-hover);--tw-ring-color:#0598ce40;border-color:#0598ce8c}
html[data-portal-theme=dark] .portal-global-search-kbd{border-color:var(--portal-dm-border);background-color:var(--portal-dm-bg-card);color:var(--portal-dm-text-muted)}
html[data-portal-theme=dark] .portal-global-search-panel{border-color:var(--portal-dm-border);background-color:var(--portal-dm-bg-card-hover);box-shadow:0 12px 40px #00000059}
html[data-portal-theme=dark] .portal-global-search-group+.portal-global-search-group{border-color:var(--portal-dm-border)}
html[data-portal-theme=dark] .portal-global-search-group-title,html[data-portal-theme=dark] .portal-global-search-status{color:var(--portal-dm-text-muted)}
html[data-portal-theme=dark] .portal-global-search-item:hover{background-color:var(--portal-dm-accent-soft)}
html[data-portal-theme=dark] .portal-global-search-item-title{color:var(--portal-dm-text)}
html[data-portal-theme=dark] .portal-global-search-item-subtitle{color:var(--portal-dm-text-secondary)}
html[data-portal-theme=dark] .portal-user-menu-trigger:hover,html[data-portal-theme=dark] .portal-user-menu-trigger[aria-expanded=true]{border-color:var(--portal-dm-border);background-color:var(--portal-dm-accent-soft)}
html[data-portal-theme=dark] .portal-user-menu-name{color:var(--portal-dm-text)}
html[data-portal-theme=dark] .portal-user-menu-role,html[data-portal-theme=dark] .portal-user-menu-chevron{color:var(--portal-dm-text-muted)}
html[data-portal-theme=dark] .portal-avatar{background-color:var(--portal-dm-accent-soft);color:#7dd3fc}
html[data-portal-theme=dark] .portal-avatar-wrap--starred .portal-avatar{box-shadow:0 0 0 1.5px #facc1573,0 0 14px #eab3082e}
html[data-portal-theme=dark] html[data-portal-theme=dark] html[data-portal-theme=dark] .portal-avatar-star-svg--bg path{fill:#facc151f}
html[data-portal-theme=dark] .portal-avatar-star-svg--fg path{fill:#facc15;filter:drop-shadow(0 0 3px #facc1559)}
html[data-portal-theme=dark] .portal-menu-ranking{border-color:var(--portal-dm-border);background-color:var(--portal-dm-accent-soft)}
html[data-portal-theme=dark] .portal-menu-ranking-quarter,html[data-portal-theme=dark] .portal-menu-ranking-positions{color:var(--portal-dm-text-muted)}
html[data-portal-theme=dark] .portal-menu-ranking-points,html[data-portal-theme=dark] .portal-ranking-summary-value,html[data-portal-theme=dark] .portal-ranking-ticket-subject,html[data-portal-theme=dark] .portal-rating-satisfaction-label{color:var(--portal-dm-text)}
html[data-portal-theme=dark] .portal-ranking-summary-metric,html[data-portal-theme=dark] .portal-rating-satisfaction-option,html[data-portal-theme=dark] .portal-rating-nps-btn{border-color:var(--portal-dm-border);background-color:var(--portal-dm-bg-card);color:var(--portal-dm-text-secondary)}
html[data-portal-theme=dark] .portal-ranking-ticket-list{border-color:var(--portal-dm-border)}
html[data-portal-theme=dark] .portal-notification-trigger{color:var(--portal-dm-text-secondary)}
html[data-portal-theme=dark] .portal-notification-trigger:hover,html[data-portal-theme=dark] .portal-notification-menu[open] .portal-notification-trigger{border-color:var(--portal-dm-border);background-color:var(--portal-dm-accent-soft);color:#7dd3fc}
html[data-portal-theme=dark] .portal-notification-badge{box-shadow:0 0 0 2px var(--portal-dm-bg-card-hover);--tw-ring-color:var(--portal-dm-bg-card-hover)}
html[data-portal-theme=dark] .portal-notification-dropdown{border-color:var(--portal-dm-border);background-color:var(--portal-dm-bg-card-hover);box-shadow:0 12px 40px #00000059}
html[data-portal-theme=dark] .portal-notification-head{border-color:var(--portal-dm-border);background-color:var(--portal-dm-accent-soft)}
html[data-portal-theme=dark] .portal-notification-title,html[data-portal-theme=dark] .portal-notification-item-title,html[data-portal-theme=dark] .portal-notification-empty-title{color:var(--portal-dm-text)}
html[data-portal-theme=dark] .portal-notification-subtitle,html[data-portal-theme=dark] .portal-notification-item-body,html[data-portal-theme=dark] .portal-notification-empty-text{color:var(--portal-dm-text-secondary)}
html[data-portal-theme=dark] .portal-notification-item-time{color:var(--portal-dm-text-muted)}
html[data-portal-theme=dark] .portal-notification-read-all{background-color:var(--portal-dm-bg-card);color:#7dd3fc;border-color:#7dd3fc59}
html[data-portal-theme=dark] .portal-notification-read-all:hover,html[data-portal-theme=dark] .portal-notification-item:hover{background-color:var(--portal-dm-accent-soft)}
html[data-portal-theme=dark] .portal-notification-icon--brand{color:#7dd3fc;background-color:#0598ce26;border-color:#7dd3fc40}
html[data-portal-theme=dark] .portal-notification-icon--success{color:#6ee7b7;background-color:#10b9811f;border-color:#34d3994d}
html[data-portal-theme=dark] .portal-notification-icon--amber{color:#fcd34d;background-color:#f59e0b1f;border-color:#f59e0b4d}
html[data-portal-theme=dark] .portal-notification-icon--danger{color:#fca5a5;background-color:#ef44441f;border-color:#f871714d}
html[data-portal-theme=dark] .portal-notification-icon--slate,html[data-portal-theme=dark] .portal-notification-empty-icon{border-color:var(--portal-dm-border);background-color:var(--portal-dm-accent-soft);color:var(--portal-dm-text-muted)}
html[data-portal-theme=dark] .portal-notification-item--unread{background-color:#0ea5e91f}
html[data-portal-theme=dark] .portal-notification-unread-dot{box-shadow:0 0 0 2px var(--portal-dm-bg-card-hover)}
html[data-portal-theme=dark] .portal-user-menu-dropdown{border-color:var(--portal-dm-border);background-color:var(--portal-dm-bg-card-hover);box-shadow:0 12px 40px #00000059}
html[data-portal-theme=dark] .portal-menu-item{color:var(--portal-dm-text-secondary)}
html[data-portal-theme=dark] .portal-menu-item:hover{background-color:var(--portal-dm-accent-soft);color:var(--portal-dm-text)}
html[data-portal-theme=dark] .portal-menu-item-icon{color:var(--portal-dm-text-secondary);background-color:#ffffff14}
html[data-portal-theme=dark] .portal-menu-divider{border-color:var(--portal-dm-border)}
html[data-portal-theme=dark] .portal-menu-item--danger{color:#fca5a5}
html[data-portal-theme=dark] .portal-menu-item--danger:hover{color:#fecaca;background-color:#ef44441f}
html[data-portal-theme=dark] .portal-menu-item--danger .portal-menu-item-icon{color:#fca5a5;background-color:#ef444426}
html[data-portal-theme=dark] .portal-card,html[data-portal-theme=dark] .portal-card-padded,html[data-portal-theme=dark] .portal-card-interactive,html[data-portal-theme=dark] .portal-form-panel,html[data-portal-theme=dark] .portal-filter-panel,html[data-portal-theme=dark] .portal-filter-bar,html[data-portal-theme=dark] .portal-table-wrap,html[data-portal-theme=dark] .portal-list-card,html[data-portal-theme=dark] .portal-quick-action,html[data-portal-theme=dark] .portal-stat-card,html[data-portal-theme=dark] .portal-queue-row-link,html[data-portal-theme=dark] .portal-ops-alert,html[data-portal-theme=dark] .portal-ops-status-chip,html[data-portal-theme=dark] .portal-empty{border-color:var(--portal-dm-border);background-color:var(--portal-dm-bg-card);color:var(--portal-dm-text-secondary);box-shadow:0 1px 2px #0003}
html[data-portal-theme=dark] .portal-ops-kpi-zone{border-color:var(--portal-dm-border);background-color:#ffffff08}
html[data-portal-theme=dark] .portal-ops-section-title,html[data-portal-theme=dark] .portal-ops-alert-title,html[data-portal-theme=dark] .portal-ops-alert-count,html[data-portal-theme=dark] .portal-ops-status-chip-value{color:var(--portal-dm-text)}
html[data-portal-theme=dark] .portal-ops-section-desc,html[data-portal-theme=dark] .portal-ops-alert-body,html[data-portal-theme=dark] .portal-ops-kpi-zone-title,html[data-portal-theme=dark] .portal-ops-status-chip-label{color:var(--portal-dm-text-secondary)}
html[data-portal-theme=dark] .portal-ops-status-chip:hover{background-color:#ffffff0f}
html[data-portal-theme=dark] .portal-ops-alert:hover{border-color:#0598ce73}
html[data-portal-theme=dark] .portal-empty-title{color:var(--portal-dm-text)}
html[data-portal-theme=dark] .portal-card-interactive:hover,html[data-portal-theme=dark] .portal-list-card:hover,html[data-portal-theme=dark] a.portal-stat-card:hover,html[data-portal-theme=dark] .portal-queue-row-link:hover,html[data-portal-theme=dark] .portal-quick-action:hover{background-color:var(--portal-dm-bg-card-hover);border-color:#0598ce73}
html[data-portal-theme=dark] a.portal-stat-card:focus-visible{--tw-ring-offset-color:var(--portal-dm-bg)}
html[data-portal-theme=dark] .portal-agent-ops-strip,html[data-portal-theme=dark] .portal-agent-list-context span,html[data-portal-theme=dark] .portal-agent-list-context a{border-color:var(--portal-dm-border);background-color:var(--portal-dm-bg-card);color:var(--portal-dm-text-muted);box-shadow:none}
html[data-portal-theme=dark] .portal-agent-ops-strip div{background-color:#ffffff0a}
html[data-portal-theme=dark] .portal-agent-ops-strip span{color:var(--portal-dm-text-muted)}
html[data-portal-theme=dark] .portal-agent-ops-strip strong{color:var(--portal-dm-text)}
html[data-portal-theme=dark] .portal-agent-list-context a{color:#7dd3fc}
html[data-portal-theme=dark] .portal-agent-list-context a:hover{background-color:var(--portal-dm-accent-soft);border-color:#0598ce73}
html[data-portal-theme=dark] .portal-stat-card-action{color:#7dd3fc}
html[data-portal-theme=dark] .portal-nav-link--active{background-color:#0598ce1a;box-shadow:inset 2px 0 #0598cebf}
html[data-portal-theme=dark] .portal-nav-link--active:hover{background-color:#0598ce24}
html[data-portal-theme=dark] .portal-nav-link--active .portal-nav-icon{background-color:#0598ce2e;border-color:#0598ce4d}
html[data-portal-theme=dark] .portal-input,html[data-portal-theme=dark] textarea.portal-input{border-color:var(--portal-dm-border);background-color:var(--portal-dm-bg-input);color:var(--portal-dm-text)}
html[data-portal-theme=dark] .portal-input::placeholder,html[data-portal-theme=dark] textarea.portal-input::placeholder{color:var(--portal-dm-text-muted)}
html[data-portal-theme=dark] .portal-input:focus,html[data-portal-theme=dark] textarea.portal-input:focus{--tw-ring-color:#0598ce40;border-color:#0598ce8c}
html[data-portal-theme=dark] select.portal-input{background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' fill='none' viewBox='0 0 24 24' stroke='%2394a3b8'%3E%3Cpath stroke-linecap='round' stroke-linejoin='round' stroke-width='2' d='M19.5 8.25l-7.5 7.5-7.5-7.5'/%3E%3C/svg%3E")}
html[data-portal-theme=dark] .portal-label,html[data-portal-theme=dark] .portal-filter-label,html[data-portal-theme=dark] .portal-filter-bar-btn--ghost{color:var(--portal-dm-text-secondary)}
html[data-portal-theme=dark] .portal-filter-bar-btn--ghost:hover{border-color:var(--portal-dm-border);color:var(--portal-dm-text);background-color:#ffffff0f}
html[data-portal-theme=dark] .portal-filter-drawer-trigger{border-color:var(--portal-dm-border);background-color:var(--portal-dm-bg-input);color:var(--portal-dm-text-secondary)}
html[data-portal-theme=dark] .portal-filter-drawer-trigger:hover{background-color:var(--portal-dm-accent-soft);color:var(--portal-dm-text);border-color:#0598ce73}
html[data-portal-theme=dark] .portal-filter-drawer-panel{border-color:var(--portal-dm-border);background-color:var(--portal-dm-bg)}
html[data-portal-theme=dark] .portal-filter-drawer-header,html[data-portal-theme=dark] .portal-filter-drawer-footer{border-color:var(--portal-dm-border)}
html[data-portal-theme=dark] .portal-filter-drawer-footer{background-color:var(--portal-dm-accent-soft)}
html[data-portal-theme=dark] .portal-filter-drawer-title{color:var(--portal-dm-text)}
html[data-portal-theme=dark] .portal-filter-drawer-close{border-color:var(--portal-dm-border);color:var(--portal-dm-text-secondary)}
html[data-portal-theme=dark] .portal-filter-drawer-close:hover{color:var(--portal-dm-text);background-color:#ffffff0f}
html[data-portal-theme=dark] .portal-filter-drawer-clear{color:var(--portal-dm-text-muted)}
html[data-portal-theme=dark] .portal-filter-drawer-clear:hover{color:var(--portal-dm-text);background-color:#ffffff0f}
html[data-portal-theme=dark] .portal-btn-primary{box-shadow:0 4px 14px #0598ce40}
html[data-portal-theme=dark] .portal-btn-primary:hover{background-color:#0484b4}
html[data-portal-theme=dark] .portal-btn-secondary{border-color:var(--portal-dm-border);background-color:var(--portal-dm-bg-card);color:var(--portal-dm-text)}
html[data-portal-theme=dark] .portal-btn-secondary:hover{color:#7dd3fc;border-color:#0598ce73}
html[data-portal-theme=dark] .portal-btn-ghost,html[data-portal-theme=dark] .portal-btn-ghost-sm{color:var(--portal-dm-text-secondary)}
html[data-portal-theme=dark] .portal-btn-ghost:hover,html[data-portal-theme=dark] .portal-btn-ghost-sm:hover{background-color:var(--portal-dm-accent-soft);color:var(--portal-dm-text)}
html[data-portal-theme=dark] .portal-link{color:#7dd3fc}
html[data-portal-theme=dark] .portal-link:hover{color:var(--portal-dm-text)}
html[data-portal-theme=dark] .portal-table thead{color:var(--portal-dm-text-muted);background-color:#ffffff0a}
html[data-portal-theme=dark] .portal-table td{color:var(--portal-dm-text-secondary)}
html[data-portal-theme=dark] .portal-table,html[data-portal-theme=dark] .portal-table tbody{border-color:var(--portal-dm-border)}
html[data-portal-theme=dark] .portal-table tbody tr:hover{background-color:var(--portal-dm-accent-soft)}
html[data-portal-theme=dark] .portal-metric-label,html[data-portal-theme=dark] .portal-stat-card-label{color:var(--portal-dm-text-muted)}
html[data-portal-theme=dark] .portal-metric-value,html[data-portal-theme=dark] .portal-stat-card-value,html[data-portal-theme=dark] .portal-section-title,html[data-portal-theme=dark] .portal-page-header--compact .portal-page-header-title{color:var(--portal-dm-text)}
html[data-portal-theme=dark] .portal-metric-hint,html[data-portal-theme=dark] .portal-stat-card-hint,html[data-portal-theme=dark] .portal-page-header--compact .portal-page-header-desc,html[data-portal-theme=dark] .portal-attachment-dropzone-hint,html[data-portal-theme=dark] .portal-attachment-size,html[data-portal-theme=dark] .portal-hint{color:var(--portal-dm-text-muted)}
html[data-portal-theme=dark] .portal-eyebrow{color:#7dd3fc}
html[data-portal-theme=dark] .portal-breadcrumb{color:var(--portal-dm-text-muted)}
html[data-portal-theme=dark] .portal-breadcrumb:hover{color:#7dd3fc}
html[data-portal-theme=dark] .portal-callout,html[data-portal-theme=dark] .portal-alert-info{background-color:var(--portal-dm-accent-soft);color:var(--portal-dm-text-secondary);border-color:#0598ce59}
html[data-portal-theme=dark] .portal-callout-warning{color:#fde68a;background-color:#f59e0b1f;border-color:#f59e0b59}
html[data-portal-theme=dark] .portal-alert-success{color:#a7f3d0;background-color:#10b9811f;border-color:#34d39959}
html[data-portal-theme=dark] .portal-alert-error{color:#fecaca;background-color:#ef44441f;border-color:#f8717159}
html[data-portal-theme=dark] .portal-toast{border-color:var(--portal-dm-border);background-color:var(--portal-dm-bg-card);box-shadow:0 12px 28px #00000059}
html[data-portal-theme=dark] .portal-toast-message{color:var(--portal-dm-text-primary)}
html[data-portal-theme=dark] .portal-toast-close{color:var(--portal-dm-text-muted)}
html[data-portal-theme=dark] .portal-toast-close:hover{background-color:var(--portal-dm-bg-elevated);color:var(--portal-dm-text-primary)}
html[data-portal-theme=dark] .portal-toast-progress{background-color:#ffffff1a}
html[data-portal-theme=dark] .portal-toast--success{border-color:#34d39959}
html[data-portal-theme=dark] .portal-toast--success .portal-toast-icon{color:#6ee7b7;background-color:#10b98126}
html[data-portal-theme=dark] .portal-toast--success .portal-toast-title{color:#6ee7b7}
html[data-portal-theme=dark] .portal-toast--error{border-color:#f8717159}
html[data-portal-theme=dark] .portal-toast--error .portal-toast-icon{color:#fca5a5;background-color:#ef444426}
html[data-portal-theme=dark] .portal-toast--error .portal-toast-title{color:#fca5a5}
html[data-portal-theme=dark] .portal-toast--warning{border-color:#f59e0b59}
html[data-portal-theme=dark] .portal-toast--warning .portal-toast-icon{color:#fcd34d;background-color:#f59e0b26}
html[data-portal-theme=dark] .portal-toast--warning .portal-toast-title{color:#fcd34d}
html[data-portal-theme=dark] .portal-toast--info{border-color:#38bdf859}
html[data-portal-theme=dark] .portal-toast--info .portal-toast-icon{color:#7dd3fc;background-color:#0598ce2e}
html[data-portal-theme=dark] .portal-toast--info .portal-toast-title{color:#7dd3fc}
html[data-portal-theme=dark] .portal-filter-chip{border-color:var(--portal-dm-border);background-color:var(--portal-dm-bg-card);color:var(--portal-dm-text-secondary)}
html[data-portal-theme=dark] .portal-form-actions{border-color:var(--portal-dm-border)}
html[data-portal-theme=dark] .portal-ticket-create-card{border-color:var(--portal-dm-border);box-shadow:0 4px 24px #00000040}
html[data-portal-theme=dark] .portal-ticket-create-intro{border-color:var(--portal-dm-border);background:linear-gradient(135deg, var(--portal-dm-accent-soft), #ffffff05)}
html[data-portal-theme=dark] .portal-ticket-create-company{border-color:var(--portal-dm-border);background-color:var(--portal-dm-bg-input)}
html[data-portal-theme=dark] .portal-ticket-create-company-icon{color:var(--portal-dm-text);background-color:#ffffff0f}
html[data-portal-theme=dark] .portal-ticket-create-company-label{color:var(--portal-dm-text-muted)}
html[data-portal-theme=dark] .portal-ticket-create-company-name{color:var(--portal-dm-text)}
html[data-portal-theme=dark] .portal-ticket-create-tip{background-color:var(--portal-dm-accent-soft);border-color:#0598ce59}
html[data-portal-theme=dark] .portal-ticket-create-tip-icon{color:#7dd3fc;background-color:#0598ce33}
html[data-portal-theme=dark] .portal-ticket-create-tip-title{color:var(--portal-dm-text)}
html[data-portal-theme=dark] .portal-ticket-create-tip-text{color:var(--portal-dm-text-secondary)}
html[data-portal-theme=dark] .portal-ticket-create-side{border-color:var(--portal-dm-border);background-color:#ffffff08}
html[data-portal-theme=dark] .portal-attachment-dropzone-icon{color:#7dd3fc;background-color:#0598ce2e}
html[data-portal-theme=dark] .portal-ticket-create-actions{border-color:var(--portal-dm-border);background-color:var(--portal-dm-accent-soft)}
html[data-portal-theme=dark] .portal-section-head{border-color:var(--portal-dm-border);background-color:#ffffff0a}
html[data-portal-theme=dark] .portal-perm-groups-card{border-color:var(--portal-dm-border);box-shadow:0 4px 24px #00000040}
html[data-portal-theme=dark] .portal-perm-groups-header-icon{color:var(--portal-dm-text);background-color:#ffffff0f}
html[data-portal-theme=dark] .portal-perm-groups-toolbar{background-color:#ffffff08}
html[data-portal-theme=dark] .portal-perm-groups-toolbar .text-sm.font-bold,html[data-portal-theme=dark] .portal-perm-groups-name,html[data-portal-theme=dark] .portal-perm-groups-metric-value{color:var(--portal-dm-text)}
html[data-portal-theme=dark] .portal-perm-groups-mobile-stat{color:var(--portal-dm-text-secondary);background-color:#ffffff14}
html[data-portal-theme=dark] .portal-perm-groups-area-pill{background-color:var(--portal-dm-accent-soft);color:var(--portal-dm-text-secondary);--tw-ring-color:#0598ce59}
html[data-portal-theme=dark] .portal-perm-groups-metric-label{color:var(--portal-dm-text-muted)}
html[data-portal-theme=dark] .portal-perm-groups-action{border-color:var(--portal-dm-border);background-color:var(--portal-dm-bg-input);color:#7dd3fc;box-shadow:none}
html[data-portal-theme=dark] .portal-perm-groups-table tbody tr:hover .portal-perm-groups-action{background-color:var(--portal-dm-accent-soft);color:var(--portal-dm-text);border-color:#0598ce73}
html[data-portal-theme=dark] .portal-perm-groups-empty{background-color:#ffffff05}
html[data-portal-theme=dark] .portal-queue-row-number{color:#7dd3fc}
html[data-portal-theme=dark] .portal-queue-row-time,html[data-portal-theme=dark] .portal-queue-row-meta{color:var(--portal-dm-text-muted)}
html[data-portal-theme=dark] .portal-queue-row-subject{color:var(--portal-dm-text)}
html[data-portal-theme=dark] .portal-queue-row-link:hover .portal-queue-row-subject{color:#7dd3fc}
html[data-portal-theme=dark] .portal-queue-row-meta-sep{color:#fff3}
html[data-portal-theme=dark] .portal-queue-row-open{border-color:var(--portal-dm-border);background-color:var(--portal-dm-bg-input);color:var(--portal-dm-text-secondary)}
html[data-portal-theme=dark] .portal-queue-row-detail-label{color:var(--portal-dm-text-muted)}
html[data-portal-theme=dark] .portal-queue-row-detail-value{color:var(--portal-dm-text-secondary)}
html[data-portal-theme=dark] .portal-queue-row-detail-value--warn{color:#fcd34d}
html[data-portal-theme=dark] .portal-queue-row-link--sidebar .portal-queue-row-footer,html[data-portal-theme=dark] .portal-ratings-panel-head{border-color:var(--portal-dm-border);background-color:var(--portal-dm-accent-soft)}
html[data-portal-theme=dark] .portal-ratings-comment{border-color:var(--portal-dm-border);background-color:var(--portal-dm-surface-soft)}
html[data-portal-theme=dark] .portal-ratings-comment-scores{background-color:var(--portal-dm-accent-soft);color:#7dd3fc}
html[data-portal-theme=dark] .portal-ratings-comment-text{color:var(--portal-dm-text)}
html[data-portal-theme=dark] .portal-stat-card--brand .portal-stat-card-icon{background-color:var(--portal-dm-accent-soft);color:#7dd3fc}
html[data-portal-theme=dark] .portal-stat-card--amber .portal-stat-card-icon{color:#fcd34d;background-color:#f59e0b26}
html[data-portal-theme=dark] .portal-stat-card--red .portal-stat-card-icon{color:#fca5a5;background-color:#ef444426}
html[data-portal-theme=dark] .portal-stat-card--slate .portal-stat-card-icon{color:var(--portal-dm-text-secondary);background-color:#ffffff14}
html[data-portal-theme=dark] .portal-quick-action-icon{background-color:var(--portal-dm-accent-soft);color:#7dd3fc}
html[data-portal-theme=dark] .group:hover .portal-quick-action-icon{background-color:var(--portal-dm-accent);color:#fff}
html[data-portal-theme=dark] .portal-main [class*="text-[#002849]"]{color:var(--portal-dm-text)!important}
html[data-portal-theme=dark] .portal-main [class*="text-[#113768]"]{color:var(--portal-dm-text-muted)!important}
html[data-portal-theme=dark] .portal-main .portal-text-secondary{color:var(--portal-dm-text-secondary)!important}
html[data-portal-theme=dark] .portal-main .portal-text-muted,html[data-portal-theme=dark] .portal-main .portal-page-header-desc,html[data-portal-theme=dark] .portal-main .portal-stat-card-hint{color:var(--portal-dm-text-muted)!important}
html[data-portal-theme=dark] .portal-main .text-amber-700\/90{color:#fcd34d!important}
html[data-portal-theme=dark] .portal-main [class*=text-slate-]{color:var(--portal-dm-text-secondary)!important}
html[data-portal-theme=dark] .portal-main [class*="border-[#dbdbdb]"],html[data-portal-theme=dark] .portal-main [class*=border-slate-]{border-color:var(--portal-dm-border)!important}
html[data-portal-theme=dark] .portal-main [class*="bg-[#dbdbdb]"]{background-color:#ffffff0f!important}
html[data-portal-theme=dark] .portal-main [class*=bg-white]:not([class*="bg-[#0598ce]"]):not(.portal-btn-primary){background-color:var(--portal-dm-bg-card)!important}
html[data-portal-theme=dark] .portal-main [class*=bg-slate-50]{background-color:#ffffff0d!important}
html[data-portal-theme=dark] .portal-main textarea:not(.portal-input),html[data-portal-theme=dark] .portal-main select:not(.portal-input),html[data-portal-theme=dark] .portal-main input[type=text]:not(.portal-input){border-color:var(--portal-dm-border);background-color:var(--portal-dm-bg-input);color:var(--portal-dm-text)}
html[data-portal-theme=dark] .portal-main .bg-sky-50{background-color:#0ea5e92e!important}
html[data-portal-theme=dark] .portal-main .text-sky-800{color:#7dd3fc!important}
html[data-portal-theme=dark] .portal-main .ring-sky-200{--tw-ring-color:#38bdf859!important}
html[data-portal-theme=dark] .portal-main .text-amber-900,html[data-portal-theme=dark] .portal-main .text-amber-950{color:#fcd34d!important}
html[data-portal-theme=dark] .portal-main .bg-violet-50{background-color:#8b5cf62e!important}
html[data-portal-theme=dark] .portal-main .text-violet-900{color:#c4b5fd!important}
html[data-portal-theme=dark] .portal-main .ring-violet-200{--tw-ring-color:#a78bfa59!important}
html[data-portal-theme=dark] .portal-main .bg-indigo-50{background-color:#6366f12e!important}
html[data-portal-theme=dark] .portal-main .text-indigo-900{color:#a5b4fc!important}
html[data-portal-theme=dark] .portal-main .ring-indigo-200{--tw-ring-color:#818cf859!important}
html[data-portal-theme=dark] .portal-main .bg-orange-50{background-color:#f973162e!important}
html[data-portal-theme=dark] .portal-main .text-orange-900{color:#fdba74!important}
html[data-portal-theme=dark] .portal-main .ring-orange-200{--tw-ring-color:#fb923c59!important}
html[data-portal-theme=dark] .portal-main .bg-red-50{background-color:#ef44442e!important}
html[data-portal-theme=dark] .portal-main .text-red-800{color:#fca5a5!important}
html[data-portal-theme=dark] .portal-main .ring-red-200{--tw-ring-color:#f8717159!important}
html[data-portal-theme=dark] .portal-main .bg-slate-100{background-color:#ffffff1a!important}
html[data-portal-theme=dark] .portal-main .text-slate-600,html[data-portal-theme=dark] .portal-main .text-slate-500{color:var(--portal-dm-text-secondary)!important}
html[data-portal-theme=dark] .portal-main .ring-slate-200{--tw-ring-color:#ffffff26!important}
html[data-portal-theme=dark] .portal-main [class*="bg-[#0598ce]/10"]{background-color:var(--portal-dm-accent-soft)!important}
html[data-portal-theme=dark] .portal-main [class*="ring-[#0598ce]"]{--tw-ring-color:#0598ce59!important}
html[data-portal-theme=dark] .portal-topbar [class*="text-[#113768]"]{color:var(--portal-dm-text-secondary)!important}
html[data-portal-theme=dark] .portal-topbar [class*="border-[#dbdbdb]"]{border-color:var(--portal-dm-border)!important}
html[data-portal-theme=dark] .portal-attachment-dropzone{border-color:var(--portal-dm-border);background-color:#ffffff0a}
html[data-portal-theme=dark] .portal-attachment-dropzone.is-dragover{background-color:var(--portal-dm-accent-soft);border-color:#0598ce8c}
html[data-portal-theme=dark] .portal-attachment-dropzone-title{color:var(--portal-dm-text-secondary)}
html[data-portal-theme=dark] .portal-attachment-feedback{background-color:var(--portal-dm-accent-soft);color:var(--portal-dm-text-secondary);border-color:#0598ce59}
html[data-portal-theme=dark] .portal-attachment-feedback--error{color:#fecaca;background-color:#ef44441f;border-color:#f8717159}
html[data-portal-theme=dark] .portal-attachment-preview-item{border-color:var(--portal-dm-border);background-color:var(--portal-dm-bg-card)}
html[data-portal-theme=dark] .portal-attachment-thumb{border-color:var(--portal-dm-border);background-color:#ffffff0d}
html[data-portal-theme=dark] .portal-attachment-name{color:var(--portal-dm-text)}
html[data-portal-theme=dark] .portal-attachment-remove{border-color:var(--portal-dm-border);color:var(--portal-dm-text-secondary)}
html[data-portal-theme=dark] .portal-attachment-remove:hover{color:#fca5a5;background-color:#ef44441f;border-color:#f8717173}
html[data-portal-theme=dark] .portal-attachment-file-input{color:var(--portal-dm-text-muted)}
html[data-portal-theme=dark] .portal-field-error{color:#fca5a5}
html[data-portal-theme=dark] .portal-ticket-message--support .portal-ticket-message-bubble{border-color:var(--portal-dm-border);background-color:var(--portal-dm-bg-card-hover);color:var(--portal-dm-text);box-shadow:none}
html[data-portal-theme=dark] .portal-ticket-message--support .portal-ticket-message-meta{color:var(--portal-dm-text-muted)}
html[data-portal-theme=dark] .portal-ticket-message--support .portal-ticket-message-body{color:var(--portal-dm-text-secondary)}
html[data-portal-theme=dark] .portal-ticket-attachment-chip--support{border-color:var(--portal-dm-border);background-color:var(--portal-dm-bg-input);color:#7dd3fc;--tw-ring-color:var(--portal-dm-border)}
html[data-portal-theme=dark] .portal-ticket-attachment-chip--support:hover{color:var(--portal-dm-text)}
html[data-portal-theme=dark] .portal-attachment-modal-panel{border-color:var(--portal-dm-border);background-color:var(--portal-dm-bg-card);box-shadow:none}
html[data-portal-theme=dark] .portal-attachment-modal-header,html[data-portal-theme=dark] .portal-attachment-modal-footer{border-color:var(--portal-dm-border)}
html[data-portal-theme=dark] .portal-attachment-modal-title,html[data-portal-theme=dark] .portal-attachment-modal-fallback-title{color:var(--portal-dm-text)}
html[data-portal-theme=dark] .portal-attachment-modal-subtitle,html[data-portal-theme=dark] .portal-attachment-modal-fallback-text,html[data-portal-theme=dark] .portal-attachment-modal-counter{color:var(--portal-dm-text-muted)}
html[data-portal-theme=dark] .portal-attachment-modal-close,html[data-portal-theme=dark] .portal-attachment-modal-nav,html[data-portal-theme=dark] .portal-attachment-modal-thumb{border-color:var(--portal-dm-border);background-color:var(--portal-dm-bg-input);color:var(--portal-dm-text-secondary)}
html[data-portal-theme=dark] .portal-attachment-modal-body{background-color:#ffffff08}
html[data-portal-theme=dark] .portal-attachment-modal-stage{border-color:var(--portal-dm-border);background-color:#ffffff0a}
html[data-portal-theme=dark] .portal-attachment-modal-file-icon{background-color:var(--portal-dm-accent-soft);color:#7dd3fc;border-color:#0598ce59}
html[data-portal-theme=dark] .portal-ticket-detail-term{color:var(--portal-dm-text-muted)}
html[data-portal-theme=dark] .portal-ticket-detail-value{color:var(--portal-dm-text)}
html[data-portal-theme=dark] .portal-ticket-workspace-header,html[data-portal-theme=dark] .portal-ticket-accordion,html[data-portal-theme=dark] .portal-ticket-summary-card,html[data-portal-theme=dark] .portal-ticket-thread-card,html[data-portal-theme=dark] .portal-ticket-reply-card{border-color:var(--portal-dm-border);background-color:var(--portal-dm-bg-card);box-shadow:none}
html[data-portal-theme=dark] .portal-ticket-code{background-color:var(--portal-dm-accent);color:#fff}
html[data-portal-theme=dark] .portal-ticket-workspace-title,html[data-portal-theme=dark] .portal-ticket-workspace-meta strong,html[data-portal-theme=dark] .portal-ticket-accordion summary strong,html[data-portal-theme=dark] .portal-ticket-audit-item p{color:var(--portal-dm-text)}
html[data-portal-theme=dark] .portal-ticket-workspace-meta,html[data-portal-theme=dark] .portal-ticket-accordion summary small,html[data-portal-theme=dark] .portal-ticket-audit-item span,html[data-portal-theme=dark] .portal-ticket-count-badge{color:var(--portal-dm-text-muted)}
html[data-portal-theme=dark] .portal-ticket-card-head,html[data-portal-theme=dark] .portal-ticket-accordion-body{border-color:var(--portal-dm-border)}
html[data-portal-theme=dark] .portal-ticket-count-badge,html[data-portal-theme=dark] .portal-ticket-accordion-icon{border-color:var(--portal-dm-border);background-color:var(--portal-dm-bg-input)}
html[data-portal-theme=dark] .portal-ticket-accordion summary:hover{background-color:#ffffff0a}
html[data-portal-theme=dark] .portal-ticket-accordion--internal{background-color:#f59e0b14;border-color:#f59e0b59}
html[data-portal-theme=dark] .portal-ticket-accordion--internal summary strong{color:#fde68a}
html[data-portal-theme=dark] .portal-ticket-audit-item{border-color:var(--portal-dm-border);background-color:#ffffff0a}
html[data-portal-theme=dark] .portal-agent-message--client .portal-agent-message-card{border-color:var(--portal-dm-border);background-color:var(--portal-dm-bg-card-hover)}
html[data-portal-theme=dark] .portal-agent-message--support .portal-agent-message-card{background-color:var(--portal-dm-accent-soft);border-color:#0598ce59}
html[data-portal-theme=dark] .portal-agent-message--internal .portal-agent-message-card{background-color:#f59e0b1a;border-color:#f59e0b59}
html[data-portal-theme=dark] .portal-agent-message-author{color:var(--portal-dm-text)}
html[data-portal-theme=dark] .portal-agent-message-time{color:var(--portal-dm-text-muted)}
html[data-portal-theme=dark] .portal-agent-message-body{color:var(--portal-dm-text-secondary)}
html[data-portal-theme=dark] .portal-agent-message--internal .portal-agent-message-body{color:#fde68a}
html[data-portal-theme=dark] .portal-agent-role-badge--client{background-color:var(--portal-dm-bg-input);color:var(--portal-dm-text-secondary);--tw-ring-color:var(--portal-dm-border)}
html[data-portal-theme=dark] .portal-agent-role-badge--support{background-color:var(--portal-dm-bg-input);color:#7dd3fc;--tw-ring-color:#0598ce59}
html[data-portal-theme=dark] .portal-agent-role-badge--internal{color:#fcd34d;background-color:#f59e0b40}
html[data-portal-theme=dark] .portal-card--internal-note{background-color:#f59e0b14;border-color:#f59e0b59}
html[data-portal-theme=dark] .portal-card--internal-note .portal-section-title{color:#fde68a}
html[data-portal-theme=dark] .portal-module-card h3{color:var(--portal-dm-text)}
html[data-portal-theme=dark] .portal-module-card-icon--enabled{background-color:var(--portal-dm-accent-soft);color:#7dd3fc}
html[data-portal-theme=dark] .portal-module-card--enabled:hover .portal-module-card-icon--enabled{background-color:var(--portal-dm-accent);color:#fff}
html[data-portal-theme=dark] .portal-module-card-icon--disabled{color:var(--portal-dm-text-muted);background-color:#ffffff0f}
html[data-portal-theme=dark] .portal-module-badge-soon{border-color:var(--portal-dm-border);color:var(--portal-dm-text-muted);background-color:#ffffff0f}
html[data-portal-theme=dark] .portal-quick-action span:last-child{color:var(--portal-dm-text)}
html[data-portal-theme=dark] .portal-quick-action:hover span:last-child{color:#7dd3fc}
html[data-portal-theme=dark] .portal-checkbox-card{border-color:var(--portal-dm-border);background-color:#ffffff0a}
html[data-portal-theme=dark] .portal-checkbox-card span{color:var(--portal-dm-text-secondary)}
html[data-portal-theme=dark] .portal-main .bg-emerald-50{background-color:#10b9812e!important}
html[data-portal-theme=dark] .portal-main .text-emerald-800{color:#6ee7b7!important}
html[data-portal-theme=dark] .portal-main .ring-emerald-200{--tw-ring-color:#34d39959!important}
html[data-portal-theme=dark] .portal-main .bg-amber-50{background-color:#f59e0b2e!important}
html[data-portal-theme=dark] .portal-main .text-amber-900{color:#fcd34d!important}
html[data-portal-theme=dark] .portal-main .ring-amber-200{--tw-ring-color:#fbbf2459!important}
html[data-portal-theme=dark] .portal-main .bg-\[\#dbdbdb\]\/40{background-color:#ffffff1a!important}
html[data-portal-theme=dark] .portal-chat-page-header .portal-page-header-title{color:var(--portal-dm-text)}
html[data-portal-theme=dark] .portal-chat-presence,html[data-portal-theme=dark] .portal-chat-team-presence{border-color:var(--portal-dm-border);background-color:var(--portal-dm-bg-card)}
html[data-portal-theme=dark] .portal-chat-presence-btn{border-color:var(--portal-dm-border);background-color:var(--portal-dm-bg-input);color:var(--portal-dm-text-secondary)}
html[data-portal-theme=dark] .portal-chat-presence-btn--active{border-color:var(--portal-dm-accent);background-color:var(--portal-dm-accent);color:#fff}
html[data-portal-theme=dark] .portal-chat-presence-label{color:var(--portal-dm-text)}
html[data-portal-theme=dark] .portal-chat-workspace{border-color:var(--portal-dm-border);background-color:#ffffff0a}
html[data-portal-theme=dark] .portal-chat-panel,html[data-portal-theme=dark] .portal-chat-panel-head,html[data-portal-theme=dark] .portal-chat-list-toolbar,html[data-portal-theme=dark] .portal-chat-thread-head,html[data-portal-theme=dark] .portal-chat-composer,html[data-portal-theme=dark] .portal-chat-thread-actions{border-color:var(--portal-dm-border);background-color:var(--portal-dm-bg-card);color:var(--portal-dm-text-secondary)}
html[data-portal-theme=dark] .portal-chat-thread-wrap,html[data-portal-theme=dark] .portal-chat-panel--empty{background-color:#ffffff08}
html[data-portal-theme=dark] .portal-chat-messages{background-color:#ffffff08;background-image:radial-gradient(circle at 1px 1px,#ffffff0a 1px,#0000 0)}
html[data-portal-theme=dark] .portal-chat-metric,html[data-portal-theme=dark] .portal-chat-details-item,html[data-portal-theme=dark] .portal-chat-details-hero{border-color:var(--portal-dm-border);background-color:var(--portal-dm-bg-input)}
html[data-portal-theme=dark] .portal-chat-details-qualification{border-color:var(--portal-dm-border)}
html[data-portal-theme=dark] .portal-chat-details-qualification-empty{color:var(--portal-dm-text-muted)}
html[data-portal-theme=dark] .portal-chat-details-qualification-summary{background-color:#0598ce1a;border-color:#0598ce40}
html[data-portal-theme=dark] .portal-chat-details-qualification-summary-body{color:var(--portal-dm-text)}
html[data-portal-theme=dark] .portal-chat-conversation-item:hover,html[data-portal-theme=dark] .portal-chat-conversation-item--active{background-color:var(--portal-dm-accent-soft)}
html[data-portal-theme=dark] .portal-chat-conversation-item--active:before{background-color:var(--portal-dm-accent)}
html[data-portal-theme=dark] .portal-chat-filter{color:var(--portal-dm-text-muted);background-color:#ffffff0f}
html[data-portal-theme=dark] .portal-chat-filter--active{background-color:var(--portal-dm-accent);color:#fff}
html[data-portal-theme=dark] .portal-chat-search-input,html[data-portal-theme=dark] .portal-chat-composer-field{border-color:var(--portal-dm-border);background-color:var(--portal-dm-bg-input);color:var(--portal-dm-text)}
html[data-portal-theme=dark] .portal-chat-bubble--visitor{background-color:var(--portal-dm-bg-card);color:var(--portal-dm-text);--tw-ring-color:var(--portal-dm-border)}
html[data-portal-theme=dark] .portal-chat-bubble--agent{background-color:var(--portal-dm-accent);color:#fff}
html[data-portal-theme=dark] .portal-chat-bubble--bot{color:var(--portal-dm-text);background-color:#1e3a5f}
html[data-portal-theme=dark] .portal-chat-date-separator span{background-color:var(--portal-dm-bg-card);color:var(--portal-dm-text-muted);--tw-ring-color:var(--portal-dm-border)}
html[data-portal-theme=dark] .portal-chat-icon-btn,html[data-portal-theme=dark] .portal-chat-back-btn,html[data-portal-theme=dark] .portal-chat-head-icon-btn{border-color:var(--portal-dm-border);background-color:var(--portal-dm-bg-input);color:#7dd3fc}
html[data-portal-theme=dark] .portal-chat-search-icon{color:var(--portal-dm-text-muted)}
html[data-portal-theme=dark] .portal-chat-conversation-name,html[data-portal-theme=dark] .portal-chat-thread-title,html[data-portal-theme=dark] .portal-chat-details-name{color:var(--portal-dm-text)}
html[data-portal-theme=dark] .portal-opportunity-interaction{border-color:var(--portal-dm-border);background-color:var(--portal-dm-bg-input)}
html[data-portal-theme=dark] .portal-opportunity-follow-up{color:var(--portal-dm-text);--tw-ring-color:#0598ce40;background-color:#0598ce1f}
html[data-portal-theme=dark]{--lightningcss-light: ;--lightningcss-dark:initial;color-scheme:dark;--portal-dm-bg:#071d2f;--portal-dm-bg-card:#0b2538;--portal-dm-bg-card-hover:#0d2a40;--portal-dm-bg-input:#0d2a40;--portal-dm-border:#ffffff1a;--portal-dm-text:#f8fafc;--portal-dm-text-secondary:#d4dce6;--portal-dm-text-muted:#b8c5d4;--portal-dm-accent:#0598ce;--portal-dm-accent-soft:#0598ce29;--portal-dm-topbar:#0b2538}

/* Portal base UI normalization */
.portal-card,.portal-card-padded,.portal-card-interactive,.portal-form-panel,.portal-filter-panel,.portal-table-wrap{border-color:#d7dde5;border-radius:1rem;box-shadow:0 1px 2px #0028490a}
.portal-card-padded,.portal-form-panel{padding:1.25rem}
.portal-input{min-height:2.5rem;border-color:#d7dde5;border-radius:.75rem;padding:.625rem .875rem;font-size:.875rem;line-height:1.25rem;box-shadow:none}
.portal-input:not(select){appearance:auto;background-image:none;padding-right:.875rem}
select.portal-input{min-height:2.5rem;padding-right:2.5rem;background-position:right .875rem center}
textarea.portal-input{min-height:7rem;line-height:1.625}
.portal-label{margin-bottom:.375rem;font-size:13px;font-weight:600}
.portal-filter-label{margin-bottom:.375rem;letter-spacing:.04em}
.portal-btn-primary,.portal-btn-secondary,.portal-btn-ghost{min-height:2.5rem;gap:.5rem;padding:.5rem 1rem;font-size:.875rem;box-shadow:none}
.portal-filter-bar-btn{min-height:2.25rem;padding-inline:.875rem}
.portal-table-wrap{overflow-x:auto}
.portal-table{font-size:13px}
.portal-table thead{background-color:#f8fafc;color:#113768a6}
.portal-table th,.portal-table td{padding:.75rem 1rem;vertical-align:middle}
.portal-table tbody{border-color:#e5e9ef}
.portal-table tbody tr:hover{background-color:#f8fafc}
.portal-page-header--compact{margin-bottom:1.25rem}
.portal-page-header-actions,.portal-form-actions{gap:.625rem}
.portal-form-actions{padding-top:1.25rem;border-color:#e5e9ef}
.portal-filter-bar{border-color:#d7dde5;border-radius:1rem;padding:.625rem .75rem;box-shadow:0 1px 2px #0028490a}
.portal-filter-bar .portal-input{min-height:2.25rem;padding-block:.375rem}
.portal-section-head{padding:1rem 1.25rem;border-color:#e5e9ef}
.portal-topbar{border-color:#e5e9ef}
.portal-topbar-inner{min-height:3.5rem}
.portal-notification-trigger,.portal-user-menu-trigger{border-color:#0000}
.portal-nav-link{min-height:2.5rem;border-radius:.75rem}
.portal-nav-icon{width:2rem;height:2rem;border-radius:.625rem}
.portal-stat-card,.portal-queue-row-link,.portal-list-card,.portal-quick-action{border-color:#d7dde5;border-radius:1rem;box-shadow:0 1px 2px #0028490a}
.portal-attachment-dropzone{border-width:1px;border-color:#d7dde5;border-radius:1rem}
.portal-attachment-preview-item,.portal-ticket-accordion,.portal-ticket-workspace-header{border-color:#d7dde5;border-radius:1rem;box-shadow:0 1px 2px #0028490a}
html[data-portal-theme=dark] .portal-card,html[data-portal-theme=dark] .portal-card-padded,html[data-portal-theme=dark] .portal-card-interactive,html[data-portal-theme=dark] .portal-form-panel,html[data-portal-theme=dark] .portal-filter-panel,html[data-portal-theme=dark] .portal-table-wrap,html[data-portal-theme=dark] .portal-filter-bar,html[data-portal-theme=dark] .portal-stat-card,html[data-portal-theme=dark] .portal-queue-row-link,html[data-portal-theme=dark] .portal-list-card,html[data-portal-theme=dark] .portal-quick-action,html[data-portal-theme=dark] .portal-attachment-preview-item,html[data-portal-theme=dark] .portal-ticket-accordion,html[data-portal-theme=dark] .portal-ticket-workspace-header{border-color:var(--portal-dm-border);background-color:var(--portal-dm-bg-card);box-shadow:0 1px 2px #00000040}
html[data-portal-theme=dark] .portal-table thead{background-color:#ffffff0a;color:var(--portal-dm-text-muted)}
html[data-portal-theme=dark] .portal-table tbody,html[data-portal-theme=dark] .portal-form-actions,html[data-portal-theme=dark] .portal-section-head{border-color:var(--portal-dm-border)}
html[data-portal-theme=dark] .portal-table tbody tr:hover{background-color:var(--portal-dm-accent-soft)}
html[data-portal-theme=dark] .portal-input{border-color:var(--portal-dm-border);background-color:var(--portal-dm-bg-input);color:var(--portal-dm-text);box-shadow:none}
html[data-portal-theme=dark] .portal-input:not(select){background-image:none}
html[data-portal-theme=dark] .portal-btn-secondary{box-shadow:none}
.portal-hint{margin-top:.375rem;font-size:.75rem;line-height:1.625;color:#1137688c}
.portal-readonly-field{display:flex;min-height:2.5rem;align-items:center;border:1px solid #d7dde5;border-radius:.75rem;background-color:#f8fafc;padding:.625rem .875rem;font-size:.875rem;font-weight:600;color:#002849}
.portal-form-subsection{border:1px solid #d7dde5;border-radius:.75rem;background-color:#f8fafccc;padding:1rem}
.portal-checkbox-card{display:flex;min-width:0;cursor:pointer;align-items:center;gap:.75rem;border:1px solid #d7dde5;border-radius:.75rem;background-color:#f8fafccc;padding:.625rem .875rem;font-size:.875rem;font-weight:600;color:#113768;transition:color .2s,background-color .2s,border-color .2s,box-shadow .2s}
.portal-checkbox-card:hover{border-color:#0598ce66}
.portal-ticket-create-textarea{min-height:9rem}
html[data-portal-theme=dark] .portal-hint{color:var(--portal-dm-text-muted)}
html[data-portal-theme=dark] .portal-readonly-field,html[data-portal-theme=dark] .portal-form-subsection,html[data-portal-theme=dark] .portal-checkbox-card{border-color:var(--portal-dm-border);background-color:var(--portal-dm-bg-input);color:var(--portal-dm-text-secondary)}

/* Operational dashboard overrides kept here because this file is appended after Vite output. */
.portal-main:has(.portal-ops-dashboard){width:100%;max-width:none;margin-inline:0;padding-inline:1rem}
.portal-ops-dashboard{display:flex;flex-direction:column;gap:.75rem;width:100%;max-width:none;min-width:0}
.portal-ops-dashboard>:not(:last-child){margin-block:0}
.portal-ops-alerts-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:.75rem;align-items:stretch;min-width:0}
.portal-ops-alert{display:grid;grid-template-columns:2.25rem minmax(0,1fr) auto;min-height:4.65rem;height:100%;align-items:center;gap:.65rem;border-radius:.875rem;padding:.68rem .78rem .68rem .88rem}
.portal-ops-alert-icon{width:2.25rem;height:2.25rem;border-radius:.72rem}
.portal-ops-alert-icon svg{width:1.05rem;height:1.05rem}
.portal-ops-alert-content{display:grid;gap:.1rem;min-width:0}
.portal-ops-alert-title{overflow:hidden;font-size:.75rem;line-height:1.15;text-overflow:ellipsis;white-space:nowrap}
.portal-ops-alert-body{display:-webkit-box;overflow:hidden;font-size:.6875rem;line-height:1.25;-webkit-box-orient:vertical;-webkit-line-clamp:2}
.portal-ops-alert-count{min-width:1.75rem;justify-self:end;text-align:right;font-size:1.25rem;line-height:1}
.portal-ops-kpi-strip{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:.65rem}
.portal-ops-kpi-strip .portal-stat-card{min-height:5.65rem;align-items:center;gap:.75rem;padding:.75rem;border-radius:.875rem}
.portal-ops-kpi-strip .portal-stat-card-icon{width:2.25rem;height:2.25rem;border-radius:.75rem}
.portal-ops-kpi-strip .portal-stat-card-icon svg{width:1.05rem;height:1.05rem}
.portal-ops-primary-grid{display:grid;grid-template-columns:minmax(0,2.35fr) minmax(20rem,.95fr);gap:.75rem;align-items:start}
.portal-ops-panel{border-radius:.875rem}
.portal-ops-panel-head{padding:.7rem .85rem}
.portal-ops-panel-head--compact{min-height:0;padding:.5rem .7rem}
.portal-ops-critical-list{gap:.5rem;padding:.55rem}
.portal-ops-ticket{border-radius:.75rem}
.portal-ops-ticket-main{padding:.58rem .68rem}
.portal-ops-ticket-title h3{margin-top:.08rem;font-size:.82rem;line-height:1.2}
.portal-ops-ticket-open{min-height:1.65rem;padding:.2rem .55rem;font-size:.6875rem}
.portal-ops-ticket-meta{grid-template-columns:repeat(4,minmax(0,1fr));gap:.35rem;margin-top:.42rem}
.portal-ops-ticket-meta dt{font-size:.58rem}
.portal-ops-ticket-meta dd{font-size:.7rem}
.portal-ops-ticket-badges,.portal-ops-ticket-timing{gap:.25rem;margin-top:.38rem}
.portal-ops-ticket-badges .inline-flex{padding:.15rem .45rem;font-size:.65rem}
.portal-ops-ticket-timing{font-size:.68rem}
.portal-ops-ticket-timing span{padding:.14rem .38rem}
.portal-ops-side-panels{display:grid;gap:.75rem;align-content:start}
.portal-ops-mini-panel{padding:.75rem}
.portal-ops-mini-panel .portal-section-title{margin-bottom:.6rem;font-size:.9rem}
.portal-ops-bars{gap:.55rem}
.portal-ops-bars li{grid-template-columns:minmax(4.5rem,1fr) minmax(4rem,38%) auto;gap:.5rem;font-size:.75rem}
.portal-ops-secondary{padding:0}
.portal-ops-secondary-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:.6rem;padding:.65rem}
.portal-ops-mini-stat{display:grid;grid-template-columns:1.95rem minmax(0,1fr);min-height:5.15rem;align-items:center;gap:.6rem;border:1px solid #e5edf4;border-radius:.8rem;background:#fbfdfe;padding:.6rem .65rem;color:#113768}
.portal-ops-mini-stat-icon{display:inline-flex;width:1.95rem;height:1.95rem;align-items:center;justify-content:center;border-radius:.62rem;background:#0598ce1a;color:#0598ce}
.portal-ops-mini-stat-icon svg{width:.95rem;height:.95rem}
.portal-ops-mini-stat-copy{display:grid;min-width:0;gap:.08rem}
.portal-ops-mini-stat-label{overflow:hidden;color:#113768ad;font-size:.72rem;font-weight:800;line-height:1.15;text-overflow:ellipsis;white-space:nowrap}
.portal-ops-mini-stat-value{overflow:hidden;color:#002849;font-size:1.28rem;font-weight:900;line-height:1.05;text-overflow:ellipsis;white-space:nowrap}
.portal-ops-mini-stat-hint{overflow:hidden;color:#52647adb;font-size:.7rem;line-height:1.15;text-overflow:ellipsis;white-space:nowrap}
a.portal-ops-mini-stat:hover{border-color:#0598ce6b;background:#f5fbfe}
.portal-ops-status-grid,.portal-ops-status-chip{display:none!important}
html[data-portal-theme=dark] .portal-main:has(.portal-ops-dashboard){background:#061426}
html[data-portal-theme=dark] .portal-ops-dashboard{--portal-dm-bg:#061426;--portal-dm-bg-card:#0b1d31;--portal-dm-bg-card-hover:#102840;--portal-dm-bg-input:#08192b;--portal-dm-border:#17324d;--portal-dm-text:#f4f8fc;--portal-dm-text-secondary:#b8c7d9;--portal-dm-text-muted:#8ea3ba;--portal-dm-accent:#2ea8ff;--portal-dm-accent-soft:#2ea8ff24;color:#b8c7d9}
html[data-portal-theme=dark] .portal-ops-quick-filters,html[data-portal-theme=dark] .portal-ops-panel,html[data-portal-theme=dark] .portal-ops-ticket,html[data-portal-theme=dark] .portal-ops-alert,html[data-portal-theme=dark] .portal-ops-mini-stat,html[data-portal-theme=dark] .portal-ops-dashboard .portal-stat-card,html[data-portal-theme=dark] .portal-ops-filter-form select,html[data-portal-theme=dark] .portal-ops-filter-pill,html[data-portal-theme=dark] .portal-ops-ticket-open{border-color:#17324d;background:#0b1d31;color:#b8c7d9;box-shadow:none}
html[data-portal-theme=dark] .portal-ops-page-header .portal-page-header-title,html[data-portal-theme=dark] .portal-ops-dashboard .portal-section-title,html[data-portal-theme=dark] .portal-ops-alert-title,html[data-portal-theme=dark] .portal-ops-alert-count,html[data-portal-theme=dark] .portal-ops-dashboard .portal-stat-card-value,html[data-portal-theme=dark] .portal-ops-mini-stat-value,html[data-portal-theme=dark] .portal-ops-ticket-title h3,html[data-portal-theme=dark] .portal-ops-ticket-meta dd,html[data-portal-theme=dark] .portal-ops-bars strong{color:#fff}
html[data-portal-theme=dark] .portal-ops-page-header .portal-eyebrow,html[data-portal-theme=dark] .portal-ops-section-eyebrow,html[data-portal-theme=dark] .portal-ops-filter-form span,html[data-portal-theme=dark] .portal-ops-ticket-meta dt,html[data-portal-theme=dark] .portal-ops-bar-label,html[data-portal-theme=dark] .portal-ops-mini-stat-label{color:#d9e7f5}
html[data-portal-theme=dark] .portal-ops-page-header .portal-page-header-desc,html[data-portal-theme=dark] .portal-ops-alert-body,html[data-portal-theme=dark] .portal-ops-dashboard .portal-stat-card-hint,html[data-portal-theme=dark] .portal-ops-mini-stat-hint,html[data-portal-theme=dark] .portal-ops-ticket-timing,html[data-portal-theme=dark] .portal-ops-filter-form select,html[data-portal-theme=dark] .portal-ops-filter-pill,html[data-portal-theme=dark] .portal-ops-ticket-open{color:#c5d3e3}
html[data-portal-theme=dark] .portal-ops-alert-icon,html[data-portal-theme=dark] .portal-ops-dashboard .portal-stat-card-icon,html[data-portal-theme=dark] .portal-ops-mini-stat-icon{background:#2ea8ff24;color:#74c7ff}
html[data-portal-theme=dark] .portal-ops-filter-pill:hover,html[data-portal-theme=dark] .portal-ops-filter-form button:hover,html[data-portal-theme=dark] .portal-ops-ticket-open:hover,html[data-portal-theme=dark] a.portal-ops-mini-stat:hover{border-color:#2ea8ff;background:#2ea8ff29;color:#f4f8fc}
html[data-portal-theme=dark] .portal-ops-ticket-timing span,html[data-portal-theme=dark] .portal-ops-bar-track{background:#8ea3ba1f;color:#8ea3ba}
html[data-portal-theme=dark] .portal-ops-ticket-meta .is-warning{color:#ff9f43}
html[data-portal-theme=dark] .portal-ops-alert--sla_breached:before,html[data-portal-theme=dark] .portal-ops-alert--urgent_unassigned:before,html[data-portal-theme=dark] .portal-ops-ticket--breached .portal-ops-ticket-accent{background:#ff5d73}
html[data-portal-theme=dark] .portal-ops-alert--sla_at_risk:before,html[data-portal-theme=dark] .portal-ops-ticket--risk .portal-ops-ticket-accent{background:#f5c451}
html[data-portal-theme=dark] .portal-ops-alert--long_waiting_support:before,html[data-portal-theme=dark] .portal-ops-alert--unassigned:before,html[data-portal-theme=dark] .portal-ops-ticket--waiting .portal-ops-ticket-accent{background:#ff9f43}
html[data-portal-theme=dark] .portal-ops-ticket-accent,html[data-portal-theme=dark] .portal-ops-bar-track span{background:linear-gradient(90deg,#2ea8ff,#74c7ff)}
@media (min-width:1024px){.portal-main:has(.portal-ops-dashboard){padding-inline:1.25rem}}
@media (max-width:1280px){.portal-ops-alerts-grid,.portal-ops-kpi-strip{grid-template-columns:repeat(2,minmax(0,1fr))}.portal-ops-primary-grid{grid-template-columns:1fr}.portal-ops-secondary-grid{grid-template-columns:repeat(4,minmax(0,1fr))}}
@media (min-width:1281px){.portal-ops-alerts-grid{grid-template-columns:repeat(4,minmax(0,1fr))}}
@media (max-width:768px){.portal-ops-alerts-grid,.portal-ops-kpi-strip,.portal-ops-secondary-grid,.portal-ops-ticket-meta{grid-template-columns:1fr}.portal-ops-ticket-row--top{flex-direction:column}.portal-ops-ticket-open{width:100%;justify-content:center}}

/* Ticket creation page overrides kept here because this file is appended after Vite output. */
.portal-ticket-create-page{max-width:none;padding-bottom:.5rem}
.portal-ticket-create-breadcrumb{margin-bottom:.85rem}
.portal-ticket-create-header{margin-bottom:1.25rem}
.portal-ticket-create-shell{width:100%;max-width:min(100%,86rem);min-width:0;margin-inline:auto}
.portal-ticket-create-card{overflow:hidden;border-radius:1.125rem;border-color:#dce8f0;box-shadow:0 16px 40px #00284912}
.portal-ticket-create-intro{display:grid;grid-template-columns:minmax(16rem,.85fr) minmax(0,1.65fr);align-items:stretch;gap:.85rem;border-bottom:1px solid #e5edf4;background:linear-gradient(135deg,#f8fbfd,#eef7fb);padding:1rem}
.portal-ticket-create-company,.portal-ticket-create-tip{display:flex;min-width:0;min-height:100%;align-items:flex-start;gap:.75rem;border:1px solid #dce8f0;border-radius:.9rem;background:#fff;padding:.9rem;box-shadow:0 1px 2px #0028490a}
.portal-ticket-create-tip{border-color:#0598ce33;background:#0598ce0d}
.portal-ticket-create-company-icon,.portal-ticket-create-tip-icon,.portal-ticket-create-section-icon{display:inline-flex;width:2.25rem;height:2.25rem;flex:0 0 2.25rem;align-items:center;justify-content:center;border-radius:.75rem;background:#0598ce1a;color:#0598ce}
.portal-ticket-create-tip-title,.portal-ticket-create-section-head h2{color:#002849;font-weight:850}
.portal-ticket-create-tip-text,.portal-ticket-create-section-head p,.portal-ticket-create-submit-note{color:#52647a}
.portal-ticket-create-tip-list{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:.35rem .75rem;margin-top:.7rem;color:#113768;font-size:.75rem;font-weight:700}
.portal-ticket-create-tip-list li{position:relative;padding-left:.8rem}
.portal-ticket-create-tip-list li:before{content:"";position:absolute;top:.5em;left:0;width:.35rem;height:.35rem;border-radius:999px;background:#0598ce}
.portal-ticket-create-body{display:grid;grid-template-columns:minmax(0,1fr) minmax(19rem,24rem);min-width:0}
.portal-ticket-create-section-head,.portal-ticket-create-attachments-head{display:flex;align-items:flex-start;gap:.75rem}
.portal-ticket-create-section-head{border-bottom:1px solid #e5edf4;padding:1.05rem 1.25rem .95rem}
.portal-ticket-create-section-head h2{font-size:1rem;line-height:1.25}
.portal-ticket-create-section-head p{margin-top:.2rem;font-size:.82rem;line-height:1.4}
.portal-ticket-create-fields{padding:1.25rem}
.portal-ticket-create-fields>:not(:last-child){margin-bottom:1.1rem}
.portal-ticket-create-field>:not(:last-child){margin-bottom:.375rem}
.portal-ticket-create-row{display:grid;grid-template-columns:minmax(0,1.25fr) minmax(0,.85fr);gap:1rem;min-width:0}
.portal-ticket-create-textarea{min-height:15rem;line-height:1.65;resize:vertical}
.portal-ticket-create-side{min-width:0;border-left:1px solid #e5edf4;background:#f8fbfd}
.portal-ticket-create-attachments{position:sticky;top:6rem;align-self:flex-start;padding:1.15rem}
.portal-ticket-create-attachments .portal-attachment-dropzone{margin-top:.9rem;padding:1.15rem .95rem;border-radius:1rem}
.portal-attachment-dropzone-icon{width:3rem;height:3rem;margin-bottom:.8rem;border-radius:.95rem}
.portal-attachment-preview{grid-template-columns:1fr;gap:.6rem}
.portal-attachment-preview-item{align-items:center;gap:.65rem;border-radius:.85rem;padding:.65rem}
.portal-attachment-thumb{width:3rem;height:3rem;border-radius:.65rem}
.portal-ticket-create-actions{display:flex;align-items:center;justify-content:space-between;gap:1rem;margin-top:0;border-top:1px solid #dce8f0;background:#f8fbfd;padding:1rem 1.25rem}
.portal-ticket-create-submit-note{max-width:28rem;font-size:.78rem;line-height:1.45}
.portal-ticket-create-action-buttons{display:flex;flex-wrap:wrap;justify-content:flex-end;gap:.65rem}
.portal-ticket-create-action-buttons .portal-btn-primary,.portal-ticket-create-action-buttons .portal-btn-secondary{width:auto}
html[data-portal-theme=dark] .portal-main:has(.portal-ticket-create-page){background:#061426}
html[data-portal-theme=dark] .portal-ticket-create-card,html[data-portal-theme=dark] .portal-ticket-create-company,html[data-portal-theme=dark] .portal-ticket-create-tip,html[data-portal-theme=dark] .portal-attachment-preview-item{border-color:#17324d;background:#0b1d31;box-shadow:none}
html[data-portal-theme=dark] .portal-ticket-create-intro,html[data-portal-theme=dark] .portal-ticket-create-actions{border-color:#17324d;background:#10283d}
html[data-portal-theme=dark] .portal-ticket-create-side{border-color:#17324d;background:#10283dad}
html[data-portal-theme=dark] .portal-ticket-create-section-head{border-color:#17324d}
html[data-portal-theme=dark] .portal-ticket-create-section-head h2,html[data-portal-theme=dark] .portal-ticket-create-company-name,html[data-portal-theme=dark] .portal-ticket-create-tip-title{color:#f4f8fc}
html[data-portal-theme=dark] .portal-ticket-create-section-head p,html[data-portal-theme=dark] .portal-ticket-create-tip-text,html[data-portal-theme=dark] .portal-ticket-create-submit-note,html[data-portal-theme=dark] .portal-ticket-create-tip-list{color:#b8c7d9}
html[data-portal-theme=dark] .portal-ticket-create-company-label,html[data-portal-theme=dark] .portal-hint,html[data-portal-theme=dark] .portal-attachment-dropzone-hint{color:#8ea3ba}
html[data-portal-theme=dark] .portal-ticket-create-company-icon,html[data-portal-theme=dark] .portal-ticket-create-tip-icon,html[data-portal-theme=dark] .portal-ticket-create-section-icon,html[data-portal-theme=dark] .portal-attachment-dropzone-icon{background:#2ea8ff29;color:#74c7ff}
html[data-portal-theme=dark] .portal-attachment-dropzone{border-color:#17324d;background:#06142694}
html[data-portal-theme=dark] .portal-attachment-dropzone-title,html[data-portal-theme=dark] .portal-attachment-name{color:#d9e7f5}
@media (max-width:1180px){.portal-ticket-create-body,.portal-ticket-create-intro{grid-template-columns:1fr}.portal-ticket-create-side{border-top:1px solid #e5edf4;border-left:0}.portal-ticket-create-attachments{position:static}}
@media (max-width:720px){.portal-ticket-create-row,.portal-ticket-create-tip-list{grid-template-columns:1fr}.portal-ticket-create-fields,.portal-ticket-create-section-head,.portal-ticket-create-attachments,.portal-ticket-create-actions,.portal-ticket-create-intro{padding-inline:1rem}.portal-ticket-create-actions{align-items:stretch;flex-direction:column}.portal-ticket-create-action-buttons{flex-direction:column-reverse}.portal-ticket-create-action-buttons .portal-btn-primary,.portal-ticket-create-action-buttons .portal-btn-secondary{width:100%}}

/* Portal — design system de layout fluido (página, grid, cards, seções) */

:root {
    --portal-sidebar-width: 18rem;
    --portal-sidebar-width-collapsed: 4.5rem;
    --portal-main-padding-x: clamp(1rem, 1.4vw, 1.75rem);
    --portal-main-padding-y: clamp(1rem, 1.6vw, 1.5rem);

    /* Largura fluida: ocupa toda área útil ao lado da sidebar */
    --portal-page-max-fluid: 100%;
    --portal-page-max: 100%;
    --portal-page-max-wide: 100%;
    --portal-page-max-narrow: min(100%, 48rem);

    --portal-page-gap: 1rem;
    --portal-stack-gap: 0.875rem;
    --portal-stack-gap-md: 1.125rem;
    --portal-stack-gap-lg: 1.375rem;
    --portal-layout-gap: clamp(1rem, 1.5vw, 1.5rem);
    --portal-layout-aside-min: 20rem;
    --portal-layout-aside-preferred: clamp(20rem, 18vw, 23.75rem);
    --portal-layout-aside-max: 23.75rem;

    --portal-card-radius: 1rem;
    --portal-card-padding: 1.125rem;
    --portal-card-padding-lg: 1.25rem;
    --portal-section-head-padding-y: 0.75rem;
    --portal-section-head-padding-x: 1.25rem;
    --portal-section-body-padding: 1.125rem 1.25rem;
}

@media (min-width: 640px) {
    :root {
        --portal-page-gap: 1.125rem;
        --portal-stack-gap-md: 1.125rem;
        --portal-card-padding: 1.125rem;
        --portal-section-head-padding-x: 1.375rem;
        --portal-section-body-padding: 1.125rem 1.375rem;
    }
}

@media (min-width: 1024px) {
    :root {
        --portal-layout-aside-preferred: clamp(18rem, 17vw, 25rem);
    }
}

@media (min-width: 1536px) {
    :root {
        --portal-layout-aside-preferred: clamp(20rem, 15vw, 26rem);
        --portal-layout-gap: 1.5rem;
    }
}

/* ── Shell global (layout app) ── */
.portal-page-shell {
    display: flex;
    flex-direction: column;
    width: 100%;
    max-width: 100%;
    min-width: 0;
    min-height: 0;
    flex: 1 1 auto;
}

.portal-page-content {
    display: flex;
    flex-direction: column;
    width: 100%;
    max-width: var(--portal-page-max-fluid);
    min-width: 0;
    margin-inline: auto;
    flex: 1 1 auto;
}

.portal-main {
    display: flex;
    flex-direction: column;
    width: 100%;
    max-width: none !important;
    min-width: 0;
    padding-inline: var(--portal-main-padding-x) !important;
    padding-block: var(--portal-main-padding-y) !important;
}

.portal-main > .portal-page-shell {
    flex: 1 1 auto;
}

/* ── Página ── */
.portal-page {
    display: flex;
    flex-direction: column;
    gap: var(--portal-page-gap);
    width: 100%;
    max-width: 100%;
    min-width: 0;
}

.portal-page--wide,
.portal-page--ticket {
    max-width: 100%;
}

.portal-page--narrow {
    max-width: var(--portal-page-max-narrow);
    margin-inline: auto;
}

/* ── Cabeçalho de página ── */
.portal-page-header {
    display: flex;
    flex-direction: column;
    gap: 0.75rem;
    min-width: 0;
}

.portal-page-header--compact {
    margin-bottom: 0;
}

.portal-page-header-row {
    display: flex;
    min-width: 0;
    flex-direction: column;
    gap: var(--portal-stack-gap-md);
}

@media (min-width: 768px) {
    .portal-page-header-row {
        flex-direction: row;
        align-items: flex-start;
        justify-content: space-between;
    }

    .portal-page-header-row--end {
        align-items: flex-end;
    }
}

/* ── Stack vertical ── */
.portal-stack,
.portal-section-stack {
    display: flex;
    flex-direction: column;
    gap: var(--portal-stack-gap-md);
    min-width: 0;
}

.portal-stack > :not(:last-child),
.portal-section-stack > :not(:last-child) {
    margin-block: 0 !important;
}

.portal-stack--sm,
.portal-section-stack--sm {
    gap: var(--portal-stack-gap);
}

.portal-stack--lg,
.portal-section-stack--lg {
    gap: var(--portal-stack-gap-lg);
}

.portal-layout-main.portal-stack .space-y-6 > :not(:last-child),
.portal-layout-aside.portal-stack .space-y-6 > :not(:last-child) {
    margin-block-end: 0 !important;
}

/* ── Grid principal + aside (fluido) ── */
.portal-layout-grid,
.portal-agent-ticket-layout,
.portal-ticket-layout {
    display: grid;
    min-width: 0;
    gap: var(--portal-layout-gap);
    grid-template-columns: minmax(0, 1fr);
    align-items: start;
    width: 100%;
}

@media (min-width: 768px) {
    .portal-layout-grid--2 {
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }
}

@media (min-width: 1024px) {
    .portal-layout-grid,
    .portal-ticket-layout {
        grid-template-columns: minmax(0, 1fr) minmax(var(--portal-layout-aside-min), var(--portal-layout-aside-preferred));
    }

    .portal-layout-grid--aside-wide,
    .portal-agent-ticket-layout {
        grid-template-columns: minmax(0, 1fr) minmax(var(--portal-layout-aside-min), min(var(--portal-layout-aside-preferred), var(--portal-layout-aside-max)));
    }
}

@media (min-width: 1280px) {
    .portal-layout-grid,
    .portal-ticket-layout {
        grid-template-columns: minmax(0, 1fr) minmax(20rem, var(--portal-layout-aside-preferred));
    }

    .portal-layout-grid--aside-wide,
    .portal-agent-ticket-layout {
        grid-template-columns: minmax(0, 1fr) minmax(20rem, min(var(--portal-layout-aside-preferred), var(--portal-layout-aside-max)));
    }
}

@media (min-width: 1536px) {
    .portal-layout-grid--aside-wide,
    .portal-agent-ticket-layout {
        grid-template-columns: minmax(0, 1fr) minmax(22rem, var(--portal-layout-aside-max));
    }
}

.portal-layout-main {
    display: flex;
    flex-direction: column;
    gap: var(--portal-stack-gap-md);
    min-width: 0;
}

/* Aside: ver portal-aside.css */

/* ── Cards de seção (conteúdo principal) ── */
.portal-section-card {
    min-width: 0;
    overflow: hidden;
    border-radius: var(--portal-card-radius);
    border: 1px solid #dbdbdb;
    background: #fff;
    box-shadow: 0 1px 3px rgb(0 40 73 / 0.05);
}

.portal-section-header--flat {
    padding: 0;
    border: 0;
    background: transparent;
    margin-bottom: 0.75rem;
}

.portal-section-card--padded {
    padding: var(--portal-card-padding);
}

.portal-layout-aside .portal-section-card--padded {
    padding: var(--portal-card-padding);
}

.portal-layout-aside .portal-section-header--flat + .portal-form-stack,
.portal-layout-aside .portal-section-header--flat + div {
    margin-top: 0;
}

.portal-section-card--internal {
    border-color: color-mix(in srgb, #f59e0b 42%, #dbdbdb);
    background: color-mix(in srgb, #fffbeb 55%, #ffffff);
}

.portal-section-card--reply {
    border-color: color-mix(in srgb, #0598ce 22%, #dbdbdb);
    box-shadow: 0 1px 4px rgb(5 152 206 / 0.06);
}

.portal-section-header,
.portal-section-head {
    display: flex;
    min-width: 0;
    flex-direction: column;
    gap: 0.25rem;
    padding: var(--portal-section-head-padding-y) var(--portal-section-head-padding-x);
    border-bottom: 1px solid rgb(219 219 219 / 0.75);
    background: rgb(219 219 219 / 0.12);
}

.portal-section-header--row,
.portal-section-head--compact {
    flex-direction: row;
    align-items: center;
    justify-content: space-between;
    gap: 0.75rem;
}

.portal-section-header .portal-section-title,
.portal-section-head .portal-section-title {
    margin: 0;
    font-size: 0.9375rem;
    line-height: 1.35;
    font-weight: 800;
    color: #002849;
}

@media (min-width: 640px) {
    .portal-section-header .portal-section-title,
    .portal-section-head .portal-section-title {
        font-size: 1rem;
    }
}

.portal-section-header .portal-text-muted,
.portal-section-head .portal-text-muted {
    margin: 0;
    font-size: 0.8125rem;
    line-height: 1.45;
}

.portal-section-body {
    padding: var(--portal-section-body-padding);
    min-width: 0;
}

.portal-section-body--flush {
    padding: 0;
}

.portal-section-body--scroll {
    padding: var(--portal-scroll-padding-block, 0.625rem) var(--portal-scroll-padding-inline, 0.875rem);
    padding-inline-end: calc(var(--portal-scroll-padding-inline, 0.875rem) + var(--portal-scroll-track-gap, 0.625rem));
}

.portal-section-card--flush-body .portal-section-body--scroll {
    padding-top: 0.5rem;
}

/* Normalizar cards legados */
.portal-card {
    border-radius: var(--portal-card-radius);
}

.portal-card-padded {
    padding: var(--portal-card-padding-lg) !important;
}

.portal-card.portal-ticket-detail-panel,
.portal-layout-aside .portal-card.portal-card-padded {
    padding: var(--portal-card-padding) !important;
}

.portal-ticket-detail-panel {
    height: auto;
}

.portal-ticket-detail-list {
    margin-top: 1rem;
    gap: 0.875rem;
}

.portal-ticket-detail-term {
    font-size: 0.6875rem;
}

.portal-ticket-detail-value {
    margin-top: 0.25rem;
    font-size: 0.875rem;
}

.portal-ticket-reply-head {
    margin-bottom: 0;
    padding-bottom: 0;
}

.portal-ticket-reply-form,
.portal-section-card .portal-form-stack {
    display: flex;
    flex-direction: column;
    gap: 1rem;
    min-width: 0;
}

.portal-ticket-reply-field,
.portal-section-card .portal-form-field {
    display: flex;
    flex-direction: column;
    gap: 0.375rem;
    min-width: 0;
}

.portal-ticket-reply-actions,
.portal-section-card .portal-form-actions {
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    gap: 0.625rem;
    margin-top: 0.25rem;
    padding-top: 0;
    border-top: 0;
}

/* Grid utilitário */
.portal-grid {
    display: grid;
    gap: var(--portal-stack-gap-md);
    min-width: 0;
}

.portal-grid--2 {
    grid-template-columns: minmax(0, 1fr);
}

@media (min-width: 640px) {
    .portal-grid--2 {
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }
}

@media (min-width: 1024px) {
    .portal-grid--3 {
        grid-template-columns: repeat(3, minmax(0, 1fr));
    }
}

@media (min-width: 1280px) {
    .portal-grid--4 {
        grid-template-columns: repeat(4, minmax(0, 1fr));
    }
}

.portal-page > .portal-breadcrumb {
    margin-bottom: 0 !important;
}

/* Dashboards — largura total dentro do shell */
.portal-admin-dashboard.portal-page,
.portal-ops-dashboard.portal-page {
    max-width: 100%;
    width: 100%;
}

/* Tabelas e listagens ocupam largura disponível */
.portal-page .portal-table-wrap,
.portal-page-content .portal-table-wrap {
    width: 100%;
    min-width: 0;
}

/* Dark mode */
html[data-portal-theme='dark'] .portal-section-card {
    border-color: var(--portal-dm-border);
    background: var(--portal-dm-bg-card);
    box-shadow: none;
}

html[data-portal-theme='dark'] .portal-section-header,
html[data-portal-theme='dark'] .portal-section-head {
    border-color: var(--portal-dm-border);
    background: rgb(255 255 255 / 0.04);
}

html[data-portal-theme='dark'] .portal-section-card--internal {
    border-color: rgb(245 158 11 / 0.35);
    background: rgb(245 158 11 / 0.08);
}

html[data-portal-theme='dark'] .portal-layout-aside::-webkit-scrollbar-thumb {
    background: rgb(255 255 255 / 0.16);
}

@media (max-width: 639px) {
    :root {
        --portal-card-padding: 1rem;
        --portal-card-padding-lg: 1.0625rem;
        --portal-section-head-padding-x: 1rem;
        --portal-section-body-padding: 1rem;
        --portal-layout-gap: 0.875rem;
    }
}

/* Portal — barra lateral direita (padrão global SaaS) */

:root {
    --portal-aside-min: 20rem;
    --portal-aside-preferred: clamp(20rem, 18vw, 23.75rem);
    --portal-aside-max: 23.75rem;
    --portal-aside-stack-gap: var(--portal-stack-gap-md, 0.875rem);
    --portal-aside-card-padding: 1.125rem;
    --portal-aside-card-radius: 1rem;
}

@media (min-width: 1024px) {
    :root {
        --portal-layout-aside-min: var(--portal-aside-min);
        --portal-layout-aside-preferred: var(--portal-aside-preferred);
        --portal-layout-aside-max: var(--portal-aside-max);
    }
}

@media (min-width: 1280px) {
    :root {
        --portal-aside-preferred: clamp(20rem, 16vw, 23.75rem);
    }
}

/* ── Container da coluna lateral ── */
.portal-layout-aside {
    display: flex;
    flex-direction: column;
    gap: var(--portal-aside-stack-gap);
    min-width: 0;
    width: 100%;
}

@media (min-width: 1024px) {
    /* Detalhe do chamado: regras em portal-ticket-detail.css */
    .portal-layout-aside:not(.portal-ticket-detail-aside):not(.portal-ticket-aside) {
        min-width: var(--portal-aside-min);
        max-width: var(--portal-aside-max);
        position: sticky;
        top: 4.5rem;
        max-height: calc(100vh - 5.5rem);
        overflow-y: auto;
        overscroll-behavior: contain;
        scrollbar-gutter: stable;
    }

    .portal-layout-aside:not(.portal-ticket-detail-aside):not(.portal-ticket-aside)::-webkit-scrollbar {
        width: 0.35rem;
    }

    .portal-layout-aside:not(.portal-ticket-detail-aside):not(.portal-ticket-aside)::-webkit-scrollbar-thumb {
        border-radius: 9999px;
        background: rgb(17 55 104 / 0.18);
    }
}

@media (max-width: 1023px) {
    .portal-layout-aside {
        position: static;
        max-height: none;
        overflow: visible;
        min-width: 0;
        max-width: none;
    }
}

/* ── Stack de cards ── */
.portal-aside-stack,
.portal-layout-aside.portal-section-stack,
.portal-layout-aside.portal-aside-stack {
    display: flex;
    flex-direction: column;
    gap: var(--portal-aside-stack-gap);
    min-width: 0;
    width: 100%;
}

.portal-aside-stack > *,
.portal-layout-aside.portal-aside-stack > * {
    margin-block: 0 !important;
    flex-shrink: 0;
}

/* ── Card da sidebar ── */
.portal-aside-card,
.portal-ticket-sidebar-card,
.portal-layout-aside .portal-section-card.portal-section-card--padded {
    display: flex;
    flex-direction: column;
    width: 100%;
    min-width: 0;
    overflow: hidden;
    border-radius: var(--portal-aside-card-radius);
    border: 1px solid #dbdbdb;
    background: #fff;
    box-shadow: 0 1px 3px rgb(0 40 73 / 0.05);
    padding: var(--portal-aside-card-padding);
    position: static !important;
    top: auto !important;
    height: auto !important;
}

.portal-aside-card--flush {
    padding: 0;
}

.portal-aside-card-header,
.portal-section-header.portal-section-header--flat {
    display: flex;
    flex-direction: column;
    gap: 0.25rem;
    min-width: 0;
    margin-bottom: 0.75rem;
    padding: 0;
    border: 0;
    background: transparent;
}

.portal-aside-card-title,
.portal-aside-card .portal-section-title,
.portal-aside-card .portal-filter-label {
    margin: 0;
    font-size: 0.9375rem;
    line-height: 1.35;
    font-weight: 800;
    color: #002849;
}

@media (min-width: 640px) {
    .portal-aside-card-title,
    .portal-aside-card .portal-section-title {
        font-size: 1rem;
    }
}

.portal-aside-card-body {
    display: flex;
    flex-direction: column;
    gap: 0.875rem;
    min-width: 0;
    width: 100%;
}

.portal-aside-card-body--flush {
    gap: 0;
}

/* ── Ações / formulários ── */
.portal-aside-actions,
.portal-layout-aside .portal-form-actions {
    display: flex;
    flex-direction: column;
    gap: 0.5rem;
    width: 100%;
    margin-top: 0.25rem;
    padding-top: 0;
    border-top: 0;
}

@media (min-width: 640px) {
    .portal-aside-actions--row {
        flex-direction: row;
        flex-wrap: wrap;
        align-items: center;
    }
}

.portal-layout-aside .portal-form-stack {
    display: flex;
    flex-direction: column;
    gap: 0.875rem;
    width: 100%;
    min-width: 0;
}

/* ── Conteúdo: textos, inputs, botões ── */
.portal-layout-aside .portal-aside-card-body,
.portal-layout-aside .portal-aside-card,
.portal-layout-aside .portal-ticket-detail-value,
.portal-layout-aside .portal-ticket-detail-list dd,
.portal-layout-aside .portal-text-muted,
.portal-layout-aside .portal-live-ticket-text,
.portal-layout-aside .portal-live-ticket-hint,
.portal-layout-aside .portal-live-ticket-warning,
.portal-layout-aside a.portal-link {
    overflow-wrap: anywhere;
    word-break: break-word;
}

.portal-layout-aside .portal-input,
.portal-layout-aside select.portal-input,
.portal-layout-aside textarea.portal-input,
.portal-layout-aside .portal-btn-primary,
.portal-layout-aside .portal-btn-secondary,
.portal-layout-aside .portal-live-ticket-button {
    width: 100%;
    max-width: 100%;
    min-width: 0;
    box-sizing: border-box;
}

.portal-layout-aside .portal-ticket-detail-list {
    display: grid;
    gap: 0.875rem;
    margin-top: 0;
}

.portal-layout-aside .portal-ticket-detail-term {
    font-size: 0.6875rem;
}

.portal-layout-aside .portal-ticket-detail-value {
    margin-top: 0.25rem;
    font-size: 0.875rem;
}

/* ── Chat ao vivo (card lateral) ── */
.portal-layout-aside .portal-live-ticket-panel {
    display: flex;
    flex-direction: column;
    gap: 0.875rem;
    width: 100%;
    min-width: 0;
    border: 0;
    background: transparent;
    padding: 0;
}

.portal-layout-aside .portal-live-ticket-actions {
    display: flex;
    flex-direction: column;
    gap: 0.5rem;
    width: 100%;
}

/* ── Anular sticky legado do portal-static ── */
.portal-layout-aside .portal-ticket-detail-panel,
.portal-aside-stack .portal-ticket-detail-panel,
.portal-ticket-sidebar {
    position: static !important;
    top: auto !important;
    height: auto !important;
    width: 100%;
    min-width: 0;
}

/* Painéis operacionais dentro da aside */
.portal-layout-aside .portal-ops-panel,
.portal-layout-aside.portal-ops-side-panels .portal-ops-panel {
    position: static !important;
    top: auto !important;
    width: 100%;
    min-width: 0;
    display: flex;
    flex-direction: column;
    border-radius: var(--portal-aside-card-radius);
    border: 1px solid #dbdbdb;
    background: #fff;
    box-shadow: 0 1px 3px rgb(0 40 73 / 0.05);
    overflow: hidden;
}

.portal-layout-aside .portal-ops-panel-head {
    margin-bottom: 0;
    padding: var(--portal-aside-card-padding);
    padding-bottom: 0.5rem;
    border-bottom: 0;
    background: transparent;
}

.portal-layout-aside .portal-ops-panel-head .portal-section-title {
    margin: 0;
    font-size: 0.9375rem;
    font-weight: 800;
    color: #002849;
}

.portal-layout-aside .portal-ops-panel-body {
    padding: 0 var(--portal-aside-card-padding) var(--portal-aside-card-padding);
    min-width: 0;
}

.portal-layout-aside.portal-ops-side-panels {
    gap: var(--portal-aside-stack-gap);
}

/* Drawer lateral do pipeline comercial — responsivo em tablet/mobile */
@media (max-width: 1023px) {
    .portal-pipeline-detail-drawer {
        min-width: 0 !important;
        max-width: 100% !important;
        width: 100% !important;
    }
}

/* Create ticket — coluna de anexos */
@media (min-width: 1024px) {
    .portal-ticket-create-side {
        min-width: var(--portal-aside-min);
        max-width: var(--portal-aside-max);
        width: 100%;
    }
}

.portal-ticket-create-side .portal-ticket-create-attachments {
    width: 100%;
    min-width: 0;
}

/* Dark mode */
html[data-portal-theme='dark'] .portal-aside-card,
html[data-portal-theme='dark'] .portal-ticket-sidebar-card,
html[data-portal-theme='dark'] .portal-layout-aside .portal-section-card {
    border-color: var(--portal-dm-border);
    background: var(--portal-dm-bg-card);
    box-shadow: none;
}

html[data-portal-theme='dark'] .portal-aside-card-title,
html[data-portal-theme='dark'] .portal-aside-card .portal-section-title {
    color: var(--portal-dm-text);
}

html[data-portal-theme='dark'] .portal-layout-aside::-webkit-scrollbar-thumb {
    background: rgb(255 255 255 / 0.16);
}

@media (max-width: 639px) {
    :root {
        --portal-aside-card-padding: 1rem;
        --portal-aside-stack-gap: 0.875rem;
    }
}

/* Histórico do chamado — timeline/chat (layout base em portal-layout-system.css) */

/* ── Área scrollável do histórico ── */
.portal-ticket-history-scroll,
.portal-ticket-history-scroll.portal-scroll-area {
    min-width: 0;
    overflow-x: hidden;
    max-height: var(--portal-scroll-max-height, min(28rem, 55vh));
    overflow-y: auto;
    overscroll-behavior: contain;
    scrollbar-gutter: stable;
    scroll-behavior: smooth;
    padding-block: var(--portal-scroll-padding-block, 0.625rem);
    padding-inline: var(--portal-scroll-padding-inline, 0.875rem);
    padding-inline-end: calc(var(--portal-scroll-padding-inline, 0.875rem) + var(--portal-scroll-track-gap, 0.625rem));
}

.portal-layout-main .portal-ticket-history-scroll,
.portal-agent-ticket-layout .portal-ticket-history-scroll {
    max-height: var(--portal-scroll-max-height-compact, min(24rem, 50vh));
}

.portal-ticket-history-scroll::-webkit-scrollbar {
    width: 0.35rem;
}

.portal-ticket-history-scroll::-webkit-scrollbar-thumb {
    border-radius: 9999px;
    background: rgb(17 55 104 / 0.2);
}

.portal-section-card.portal-ticket-history-card .portal-section-header,
.portal-section-card.portal-ticket-history-card .portal-section-head {
    position: relative;
    padding-block: var(--portal-section-head-padding-y);
}

.portal-ticket-history-new-indicator {
    position: absolute;
    top: 50%;
    right: 0;
    transform: translateY(-50%);
    display: inline-flex;
    align-items: center;
    justify-content: center;
    min-height: 1.75rem;
    padding: 0.25rem 0.75rem;
    border: 0;
    border-radius: 9999px;
    background: #002849;
    color: #fff;
    font-size: 0.6875rem;
    font-weight: 700;
    line-height: 1.2;
    cursor: pointer;
    box-shadow: 0 2px 8px rgb(0 40 73 / 0.18);
}

.portal-ticket-history-new-indicator:hover {
    background: #113768;
}

.portal-ticket-history-new-indicator[hidden] {
    display: none !important;
}

@media (max-width: 639px) {
    .portal-ticket-history-new-indicator {
        position: static;
        transform: none;
        margin-top: 0.5rem;
        width: 100%;
    }
}

html[data-portal-theme='dark'] .portal-ticket-history-new-indicator {
    background: #0598ce;
    color: #fff;
}

html[data-portal-theme='dark'] .portal-ticket-history-new-indicator:hover {
    background: #0484b4;
}

/* ── Thread base ── */
.portal-ticket-thread,
.portal-agent-thread--ticket {
    display: flex;
    flex-direction: column;
    gap: var(--portal-stack-gap-sm, 0.625rem);
    min-width: 0;
    padding: var(--portal-space-2xs, 0.25rem) 0;
}

.portal-ticket-message,
.portal-agent-message {
    display: flex;
    min-width: 0;
    max-width: 100%;
}

.portal-ticket-message--client,
.portal-agent-message--client {
    justify-content: flex-end;
}

.portal-ticket-message--support,
.portal-agent-message--support,
[class*='portal-agent-message--support-'] {
    justify-content: flex-start;
}

.portal-agent-message--internal {
    justify-content: flex-start;
}

/* ── Bolhas / cards ── */
.portal-ticket-message-bubble,
.portal-agent-message-card {
    width: fit-content;
    max-width: min(36rem, 76%);
    min-width: 0;
    overflow: hidden;
    border-radius: 0.875rem;
    padding: 0.625rem 0.8rem;
    border: 1px solid rgb(219 219 219 / 0.9);
    box-shadow: 0 1px 3px rgb(0 40 73 / 0.05);
}

.portal-agent-thread--ticket .portal-agent-message-card {
    max-width: min(34rem, 74%);
}

@media (min-width: 1280px) {
    .portal-ticket-message-bubble,
    .portal-agent-message-card {
        max-width: min(38rem, 68%);
    }

    .portal-agent-thread--ticket .portal-agent-message-card {
        max-width: min(36rem, 66%);
    }
}

@media (min-width: 1536px) {
    .portal-ticket-message-bubble,
    .portal-agent-message-card {
        max-width: min(42rem, 58%);
    }

    .portal-agent-thread--ticket .portal-agent-message-card {
        max-width: min(40rem, 56%);
    }
}

.portal-ticket-message--client .portal-ticket-message-bubble,
.portal-agent-message--client .portal-agent-message-card {
    border-color: color-mix(in srgb, #0598ce 50%, #ffffff);
    background: #0598ce;
    color: #ffffff;
    box-shadow: 0 1px 4px rgb(5 152 206 / 0.18);
}

.portal-ticket-message--support .portal-ticket-message-bubble,
.portal-agent-message--support .portal-agent-message-card,
[class*='portal-agent-message--support-'] .portal-agent-message-card {
    border-color: color-mix(in srgb, #0598ce 22%, #dbdbdb);
    background: #ffffff;
    color: #002849;
}

.portal-agent-message--internal .portal-agent-message-card {
    max-width: min(32rem, 80%);
    border-color: color-mix(in srgb, #f59e0b 38%, #ffffff);
    background: color-mix(in srgb, #fffbeb 92%, #ffffff);
    color: #461901;
}

/* ── Meta / autor / horário ── */
.portal-ticket-message-meta,
.portal-agent-message-meta {
    display: flex;
    align-items: flex-start;
    justify-content: space-between;
    gap: 0.5rem;
    flex-wrap: wrap;
    min-width: 0;
    font-size: 0.6875rem;
    font-weight: 700;
    line-height: 1.3;
    color: rgb(17 55 104 / 0.62);
}

.portal-ticket-message-author,
.portal-agent-message-author {
    display: flex;
    min-width: 0;
    flex-wrap: wrap;
    align-items: center;
    gap: 0.35rem;
    font-size: inherit;
    font-weight: inherit;
    color: inherit;
}

.portal-agent-message-time,
.portal-ticket-message-meta time {
    flex-shrink: 0;
    font-size: 0.625rem;
    font-weight: 600;
    white-space: nowrap;
    color: inherit;
    opacity: 0.85;
}

.portal-ticket-message--client .portal-ticket-message-meta,
.portal-ticket-message--client .portal-ticket-message-meta time,
.portal-agent-message--client .portal-agent-message-meta,
.portal-agent-message--client .portal-agent-message-time {
    color: rgb(255 255 255 / 0.88);
}

/* ── Badges de papel ── */
.portal-ticket-role-badge,
.portal-agent-role-badge {
    display: inline-flex;
    align-items: center;
    border-radius: 9999px;
    padding: 0.1rem 0.45rem;
    font-size: 0.625rem;
    font-weight: 800;
    line-height: 1.2;
    letter-spacing: 0.02em;
    text-transform: uppercase;
}

.portal-ticket-message--client .portal-ticket-role-badge,
.portal-agent-role-badge--client {
    background: rgb(255 255 255 / 0.2);
    color: #ffffff;
    box-shadow: none;
}

.portal-ticket-message--support .portal-ticket-role-badge,
.portal-agent-role-badge--support {
    background: color-mix(in srgb, #0598ce 10%, #ffffff);
    color: #036d96;
    box-shadow: inset 0 0 0 1px color-mix(in srgb, #0598ce 18%, transparent);
}

.portal-agent-role-badge--internal {
    background: color-mix(in srgb, #f59e0b 16%, #ffffff);
    color: #92400e;
    box-shadow: inset 0 0 0 1px color-mix(in srgb, #f59e0b 26%, transparent);
}

.portal-ticket-role-badge--live,
.portal-agent-role-badge--live {
    background: color-mix(in srgb, #10b981 14%, #ffffff);
    color: #047857;
    box-shadow: inset 0 0 0 1px color-mix(in srgb, #10b981 28%, transparent);
}

/* ── Corpo da mensagem ── */
.portal-ticket-message-body,
.portal-agent-message-body {
    margin-top: 0.45rem;
    font-size: 0.8125rem;
    line-height: 1.55;
    white-space: pre-line;
    overflow-wrap: anywhere;
    word-break: break-word;
    color: #113768;
}

.portal-ticket-message--client .portal-ticket-message-body,
.portal-agent-message--client .portal-agent-message-body {
    color: #ffffff;
}

.portal-agent-message--internal .portal-agent-message-body {
    color: #78350f;
}

/* ── Anexos compactos ── */
.portal-ticket-message-attachments,
.portal-agent-message-attachments {
    display: flex;
    flex-wrap: wrap;
    gap: 0.4rem;
    min-width: 0;
    max-width: 100%;
    margin-top: 0.5rem;
}

.portal-main .portal-ticket-attachment-chip,
.portal-agent-message-attachments .portal-ticket-attachment-chip,
.portal-ticket-message-attachments .portal-ticket-attachment-chip,
.portal-ticket-attachment-chip {
    display: inline-flex !important;
    align-items: center;
    gap: 0.4rem;
    max-width: min(100%, 13rem) !important;
    width: auto !important;
    height: auto !important;
    min-height: 0 !important;
    padding: 0.3rem 0.5rem 0.3rem 0.3rem !important;
    border-radius: 0.625rem !important;
    border: 1px solid rgb(219 219 219 / 0.9) !important;
    white-space: normal !important;
    text-overflow: unset !important;
    vertical-align: top;
    overflow: hidden;
}

.portal-ticket-attachment-chip--client {
    border-color: rgb(255 255 255 / 0.35);
}

.portal-ticket-attachment-chip--support,
.portal-ticket-attachment-chip--internal {
    background-color: #fff;
    box-shadow: inset 0 0 0 1px rgb(219 219 219 / 0.85);
}

.portal-ticket-attachment-chip--internal {
    border-color: rgb(251 191 36 / 0.45);
    background-color: rgb(255 251 235 / 0.9);
}

.portal-main .portal-ticket-attachment-thumb,
.portal-ticket-attachment-thumb {
    flex: 0 0 2.25rem;
    flex-shrink: 0;
    width: 2.25rem !important;
    height: 2.25rem !important;
    max-width: 2.25rem !important;
    max-height: 2.25rem !important;
    overflow: hidden;
    border-radius: 0.4rem;
    background: rgb(17 55 104 / 0.06);
}

.portal-main .portal-ticket-attachment-thumb img,
.portal-ticket-attachment-thumb img {
    display: block;
    width: 100% !important;
    height: 100% !important;
    max-width: 2.25rem !important;
    max-height: 2.25rem !important;
    object-fit: cover;
}

.portal-ticket-attachment-file-icon {
    flex-shrink: 0;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 2.25rem;
    height: 2.25rem;
    border-radius: 0.4rem;
    border: 1px solid rgb(5 152 206 / 0.25);
    background: rgb(5 152 206 / 0.08);
    color: #0598ce;
}

.portal-ticket-attachment-file-icon-svg {
    width: 1rem;
    height: 1rem;
}

.portal-ticket-attachment-name {
    min-width: 0;
    flex: 1 1 auto;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
    font-size: 0.6875rem;
    line-height: 1.25;
}

.portal-ticket-attachment-size {
    flex-shrink: 0;
    font-size: 0.5625rem;
    font-weight: 600;
    opacity: 0.72;
}

/* Detalhe do chamado — anexos compactos (vence portal-static.css no append) */
.portal-page--ticket .portal-ticket-attachment-chip {
    display: inline-flex !important;
    align-items: center;
    gap: 0.4rem;
    max-width: min(100%, 13rem) !important;
    width: auto !important;
    height: auto !important;
    min-height: 0 !important;
    padding: 0.3rem 0.5rem 0.3rem 0.3rem !important;
    border-radius: 0.625rem !important;
    border: 1px solid rgb(219 219 219 / 0.9) !important;
    white-space: normal !important;
    text-overflow: unset !important;
    overflow: hidden;
}

.portal-page--ticket .portal-ticket-attachment-thumb {
    flex: 0 0 2.25rem;
    width: 2.25rem !important;
    height: 2.25rem !important;
    max-width: 2.25rem !important;
    max-height: 2.25rem !important;
}

.portal-page--ticket .portal-ticket-attachment-thumb img {
    width: 100% !important;
    height: 100% !important;
    max-width: 2.25rem !important;
    max-height: 2.25rem !important;
    object-fit: cover;
}

.portal-page--ticket .portal-ticket-attachment-file-icon {
    width: 2.25rem;
    height: 2.25rem;
}

.portal-page--ticket .portal-ticket-attachment-chip--support,
.portal-page--ticket .portal-ticket-attachment-chip--internal {
    background-color: #fff !important;
    box-shadow: inset 0 0 0 1px rgb(219 219 219 / 0.85);
    color: #002849 !important;
}

.portal-page--ticket .portal-ticket-attachment-chip--client {
    background-color: rgb(255 255 255 / 0.2) !important;
    border-color: rgb(255 255 255 / 0.35) !important;
    color: #fff !important;
}

/* ── Eventos de sistema (tags centrais) ── */
.portal-ticket-thread-event {
    display: flex;
    justify-content: center;
    margin-block: 0.25rem;
    padding-inline: 0.25rem;
}

.portal-ticket-thread-event-label {
    display: inline-flex;
    align-items: center;
    flex-wrap: wrap;
    gap: 0.3rem;
    max-width: 100%;
    border-radius: 9999px;
    padding: 0.2rem 0.65rem;
    font-size: 0.625rem;
    font-weight: 600;
    line-height: 1.35;
}

.portal-ticket-thread-event-icon {
    width: 0.75rem !important;
    height: 0.75rem !important;
    max-width: 0.75rem !important;
    max-height: 0.75rem !important;
    flex-shrink: 0;
}

.portal-ticket-thread-event-text {
    min-width: 0;
    overflow-wrap: anywhere;
}

.portal-ticket-thread-event-time {
    font-size: 0.5625rem;
    font-weight: 600;
    opacity: 0.75;
    white-space: nowrap;
}

.portal-ticket-thread-event--live-start .portal-ticket-thread-event-label {
    color: #0369a1;
    background: rgb(5 152 206 / 0.12);
    box-shadow: inset 0 0 0 1px rgb(5 152 206 / 0.22);
}

.portal-ticket-thread-event--live-end .portal-ticket-thread-event-label {
    color: #475569;
    background: rgb(100 116 139 / 0.1);
    box-shadow: inset 0 0 0 1px rgb(100 116 139 / 0.18);
}

.portal-ticket-thread-event--neutral .portal-ticket-thread-event-label {
    color: #113768;
    background: rgb(17 55 104 / 0.06);
    box-shadow: inset 0 0 0 1px rgb(17 55 104 / 0.12);
}

.portal-ticket-thread-event--closed .portal-ticket-thread-event-label {
    color: #047857;
    background: rgb(16 185 129 / 0.12);
    box-shadow: inset 0 0 0 1px rgb(16 185 129 / 0.22);
}

.portal-ticket-thread-event--live-start .portal-ticket-thread-event-time,
.portal-ticket-thread-event--live-end .portal-ticket-thread-event-time,
.portal-ticket-thread-event--neutral .portal-ticket-thread-event-time,
.portal-ticket-thread-event--closed .portal-ticket-thread-event-time {
    color: inherit;
}

.portal-ticket-thread-event-sep {
    opacity: 0.55;
}

/* ── Histórico no detalhe do chamado — thread e bolhas em largura fluida ── */
.portal-ticket-history-scroll .portal-ticket-thread,
.portal-ticket-history-scroll .portal-agent-thread--ticket {
    width: 100%;
    max-width: none;
    margin-inline: 0;
    gap: 0.5rem;
}

.portal-ticket-history-scroll .portal-agent-message-card,
.portal-ticket-history-scroll .portal-ticket-message-bubble {
    max-width: clamp(12rem, 88%, 100%);
}

.portal-ticket-history-scroll .portal-agent-message--client .portal-agent-message-card,
.portal-ticket-history-scroll .portal-ticket-message--client .portal-ticket-message-bubble {
    max-width: clamp(12rem, 90%, 100%);
}

.portal-ticket-history-scroll .portal-agent-message--support .portal-agent-message-card,
.portal-ticket-history-scroll [class*='portal-agent-message--support-'] .portal-agent-message-card,
.portal-ticket-history-scroll .portal-ticket-message--support .portal-ticket-message-bubble {
    max-width: clamp(12rem, 86%, 100%);
}

.portal-ticket-history-scroll .portal-agent-message--internal .portal-agent-message-card {
    max-width: clamp(12rem, 92%, 100%);
}

@media (min-width: 640px) {
    .portal-ticket-history-scroll .portal-agent-message-card,
    .portal-ticket-history-scroll .portal-ticket-message-bubble {
        max-width: clamp(14rem, 78%, 44rem);
    }

    .portal-ticket-history-scroll .portal-agent-message--client .portal-agent-message-card,
    .portal-ticket-history-scroll .portal-ticket-message--client .portal-ticket-message-bubble {
        max-width: clamp(14rem, 82%, 46rem);
    }

    .portal-ticket-history-scroll .portal-agent-message--support .portal-agent-message-card,
    .portal-ticket-history-scroll [class*='portal-agent-message--support-'] .portal-agent-message-card,
    .portal-ticket-history-scroll .portal-ticket-message--support .portal-ticket-message-bubble {
        max-width: clamp(14rem, 76%, 42rem);
    }

    .portal-ticket-history-scroll .portal-agent-message--internal .portal-agent-message-card {
        max-width: clamp(14rem, 84%, 48rem);
    }
}

@media (min-width: 1024px) {
    .portal-ticket-history-scroll .portal-agent-message-card,
    .portal-ticket-history-scroll .portal-ticket-message-bubble {
        max-width: clamp(16rem, 72%, 48rem);
    }

    .portal-ticket-history-scroll .portal-agent-message--client .portal-agent-message-card,
    .portal-ticket-history-scroll .portal-ticket-message--client .portal-ticket-message-bubble {
        max-width: clamp(16rem, 76%, 50rem);
    }

    .portal-ticket-history-scroll .portal-agent-message--support .portal-agent-message-card,
    .portal-ticket-history-scroll [class*='portal-agent-message--support-'] .portal-agent-message-card,
    .portal-ticket-history-scroll .portal-ticket-message--support .portal-ticket-message-bubble {
        max-width: clamp(16rem, 70%, 46rem);
    }
}

@media (min-width: 1280px) {
    .portal-ticket-history-scroll .portal-agent-message-card,
    .portal-ticket-history-scroll .portal-ticket-message-bubble {
        max-width: clamp(18rem, 68%, 52rem);
    }

    .portal-ticket-history-scroll .portal-agent-message--client .portal-agent-message-card,
    .portal-ticket-history-scroll .portal-ticket-message--client .portal-ticket-message-bubble {
        max-width: clamp(18rem, 72%, 54rem);
    }

    .portal-ticket-history-scroll .portal-agent-message--support .portal-agent-message-card,
    .portal-ticket-history-scroll [class*='portal-agent-message--support-'] .portal-agent-message-card,
    .portal-ticket-history-scroll .portal-ticket-message--support .portal-ticket-message-bubble {
        max-width: clamp(18rem, 66%, 50rem);
    }
}

.portal-ticket-history-scroll .portal-ticket-thread-event {
    width: 100%;
    max-width: none;
    margin-inline: 0;
}

.portal-ticket-history-scroll .portal-ticket-thread-event-label {
    max-width: min(100%, clamp(16rem, 92%, 36rem));
    justify-content: center;
    text-align: center;
}

/* Anexos dentro das bolhas do histórico */
.portal-ticket-history-scroll .portal-agent-message-attachments,
.portal-ticket-history-scroll .portal-ticket-message-attachments {
    flex-direction: column;
    align-items: stretch;
    gap: 0.35rem;
}

.portal-ticket-history-scroll .portal-ticket-attachment-chip {
    display: flex !important;
    align-items: center;
    gap: 0.45rem;
    width: 100% !important;
    max-width: 100% !important;
    box-sizing: border-box;
}

.portal-ticket-history-scroll .portal-ticket-attachment-name {
    flex: 1 1 auto;
    min-width: 0;
    white-space: nowrap;
}

.portal-ticket-history-scroll .portal-ticket-attachment-size {
    margin-left: auto;
}

/* ── Variantes por nível de suporte (analista) ── */
.portal-agent-message--support-n1 .portal-agent-message-card {
    border-color: rgb(14 165 233 / 0.32);
    background: rgb(14 165 233 / 0.05);
}

.portal-agent-message--support-n2 .portal-agent-message-card {
    border-color: rgb(5 152 206 / 0.32);
    background: rgb(5 152 206 / 0.06);
}

.portal-agent-message--support-n3 .portal-agent-message-card {
    border-color: rgb(0 40 73 / 0.2);
    background: rgb(0 40 73 / 0.035);
}

.portal-agent-message--support-manager .portal-agent-message-card,
.portal-agent-message--support-admin .portal-agent-message-card {
    border-color: rgb(16 185 129 / 0.28);
    background: rgb(16 185 129 / 0.05);
}

.portal-agent-role-badge--support-n1 {
    background: #fff;
    color: #0284c7;
    box-shadow: inset 0 0 0 1px rgb(14 165 233 / 0.32);
}

.portal-agent-role-badge--support-n2 {
    background: #fff;
    color: #0598ce;
    box-shadow: inset 0 0 0 1px rgb(5 152 206 / 0.32);
}

.portal-agent-role-badge--support-n3 {
    background: #fff;
    color: #002849;
    box-shadow: inset 0 0 0 1px rgb(0 40 73 / 0.22);
}

.portal-agent-role-badge--support-manager,
.portal-agent-role-badge--support-admin {
    background: #fff;
    color: #047857;
    box-shadow: inset 0 0 0 1px rgb(16 185 129 / 0.32);
}

/* ── Dark mode ── */
html[data-portal-theme='dark'] .portal-ticket-attachment-chip--support,
html[data-portal-theme='dark'] .portal-ticket-attachment-chip--internal {
    background-color: var(--portal-dm-bg-input);
    border-color: var(--portal-dm-border);
}

html[data-portal-theme='dark'] .portal-agent-message--client .portal-agent-message-card {
    border-color: #0598ce99;
    background: #0a4d68;
    color: var(--portal-dm-text);
}

html[data-portal-theme='dark'] .portal-agent-message--client .portal-agent-message-meta,
html[data-portal-theme='dark'] .portal-agent-message--client .portal-agent-message-time,
html[data-portal-theme='dark'] .portal-agent-message--client .portal-agent-message-body {
    color: var(--portal-dm-text);
}

html[data-portal-theme='dark'] .portal-agent-message--support .portal-agent-message-card,
html[data-portal-theme='dark'] [class*='portal-agent-message--support-'] .portal-agent-message-card {
    border-color: var(--portal-dm-border);
    background: var(--portal-dm-bg-card);
    box-shadow: none;
}

html[data-portal-theme='dark'] .portal-agent-message--support .portal-agent-message-body,
html[data-portal-theme='dark'] [class*='portal-agent-message--support-'] .portal-agent-message-body,
html[data-portal-theme='dark'] .portal-agent-message-author {
    color: var(--portal-dm-text-secondary);
}

html[data-portal-theme='dark'] .portal-agent-message--internal .portal-agent-message-card {
    border-color: #f59e0b59;
    background: #f59e0b1a;
}

html[data-portal-theme='dark'] .portal-agent-message--internal .portal-agent-message-body {
    color: #fde68a;
}

html[data-portal-theme='dark'] .portal-agent-role-badge--client {
    background: rgb(255 255 255 / 0.12);
    color: var(--portal-dm-text-secondary);
}

html[data-portal-theme='dark'] .portal-ticket-history-scroll::-webkit-scrollbar-thumb {
    background: rgb(255 255 255 / 0.18);
}

/* ── Responsivo ── */
@media (max-width: 640px) {
    .portal-layout-main .portal-ticket-history-scroll,
    .portal-agent-ticket-layout .portal-ticket-history-scroll {
        max-height: min(20rem, 46vh);
    }

    .portal-ticket-history-scroll .portal-ticket-message-bubble,
    .portal-ticket-history-scroll .portal-agent-message-card {
        max-width: min(94%, 100%);
        padding: 0.55rem 0.7rem;
    }

    .portal-ticket-history-scroll .portal-agent-message-meta,
    .portal-ticket-history-scroll .portal-ticket-message-meta {
        flex-direction: column;
        align-items: flex-start;
        gap: 0.25rem;
    }

    .portal-ticket-history-scroll .portal-agent-message-time,
    .portal-ticket-history-scroll .portal-ticket-message-meta time {
        white-space: normal;
    }
}

/* Chat ao vivo — painel lateral, formulário de resposta e sala (importado via app.css) */

/* --- Painel "Chat ao vivo" (sidebar do chamado) --- */
.portal-live-ticket-panel {
    display: flex;
    flex-direction: column;
    gap: var(--portal-card-body-gap);
}

.portal-live-ticket-actions {
    display: flex;
    flex-direction: column;
    gap: var(--portal-stack-gap-sm);
}

.portal-live-ticket-actions form {
    display: contents;
}

.portal-live-ticket-button {
    width: 100%;
    min-height: 2.5rem;
    border: 1px solid transparent;
    cursor: pointer;
    transition:
        background-color 160ms ease,
        border-color 160ms ease,
        color 160ms ease,
        opacity 160ms ease;
}

.portal-live-ticket-button:disabled {
    cursor: not-allowed;
    opacity: 0.55;
}

.portal-live-ticket-button--start,
.portal-live-ticket-button:not(.portal-live-ticket-button--end):not(.portal-live-ticket-button--open) {
    background: #0598ce;
    color: #fff;
    box-shadow: 0 4px 6px -1px rgb(5 152 206 / 0.25);
}

.portal-live-ticket-button--start:hover:not(:disabled),
.portal-live-ticket-button:not(.portal-live-ticket-button--end):not(.portal-live-ticket-button--open):hover:not(:disabled) {
    background: #113768;
}

.portal-live-ticket-button--open {
    background: #0598ce;
    color: #fff;
    text-decoration: none;
    box-shadow: 0 4px 6px -1px rgb(5 152 206 / 0.25);
}

.portal-live-ticket-button--open:hover {
    background: #0480b0;
    color: #fff;
}

.portal-live-ticket-button--end {
    background: #fff;
    color: #991b1b;
    border-color: rgb(220 38 38 / 0.35);
}

.portal-live-ticket-button--end:hover:not(:disabled) {
    background: rgb(254 242 242);
    border-color: rgb(220 38 38 / 0.55);
}

.portal-live-ticket-warning {
    margin-top: 0.5rem;
    font-size: 0.75rem;
    font-weight: 600;
    color: #b45309;
}

.portal-live-ticket-hint {
    font-size: 0.75rem;
    line-height: 1.45;
    color: rgb(17 55 104 / 0.65);
}

.portal-live-ticket-reply-lock {
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    justify-content: space-between;
    gap: 1rem;
    border-radius: 1rem;
    border: 1px solid rgb(220 38 38 / 0.3);
    background: rgb(254 242 242);
    padding: 1rem 1.1rem;
}

/* --- Formulário "Responder ao cliente" (analista) --- */
.portal-ticket-reply-card {
    border-color: rgb(5 152 206 / 0.2);
}

.portal-ticket-reply-head {
    margin-bottom: 1.25rem;
}

.portal-ticket-reply-form {
    display: flex;
    flex-direction: column;
    gap: 1.25rem;
}

.portal-ticket-reply-field {
    min-width: 0;
    display: flex;
    flex-direction: column;
    gap: 0.35rem;
}

.portal-ticket-reply-input {
    min-height: 8rem;
    resize: vertical;
}

.portal-ticket-reply-actions {
    display: flex;
    flex-wrap: wrap;
    justify-content: flex-start;
    gap: 0.75rem;
    padding-top: 0.25rem;
    border-top: 0;
}

.portal-ticket-reply-submit {
    display: inline-flex;
    min-height: 2.5rem;
    align-items: center;
    justify-content: center;
    padding: 0.625rem 1.5rem;
    border: 0;
    border-radius: 9999px;
    background: #0598ce;
    color: #fff;
    font-size: 0.875rem;
    font-weight: 700;
    box-shadow: 0 4px 6px -1px rgb(5 152 206 / 0.25);
    cursor: pointer;
    transition: background-color 160ms ease, opacity 160ms ease;
}

.portal-ticket-reply-submit:hover {
    background: #113768;
}

.portal-ticket-reply-submit:disabled {
    cursor: not-allowed;
    opacity: 0.6;
}

/* --- Página da sala ao vivo (largura útil + altura viewport) --- */
.portal-workspace:has(.portal-main--ticket-live) > .flex.min-w-0.flex-1.flex-col {
    min-height: 0;
}

.portal-main--ticket-live {
    width: 100%;
    max-width: none;
    margin-inline: 0;
    display: flex;
    flex-direction: column;
    min-height: 0;
    overflow: hidden;
}

.portal-ticket-live-room {
    display: flex;
    flex-direction: column;
    flex: 1 1 auto;
    min-width: 0;
    min-height: 0;
    width: 100%;
}

.portal-ticket-live-room > .portal-breadcrumb {
    flex-shrink: 0;
    margin-bottom: 0.75rem;
}

.portal-ticket-live-thread {
    position: relative;
    display: flex;
    flex-direction: column;
    flex: 1 1 auto;
    min-width: 0;
    min-height: max(20rem, calc(100dvh - 11.5rem));
    height: calc(100dvh - 11.5rem);
    max-height: calc(100dvh - 11.5rem);
    overflow: hidden;
    border-radius: 1rem;
    border: 1px solid rgb(219 219 219 / 0.9);
    background: #fff;
    box-shadow: 0 10px 15px -3px rgb(0 40 73 / 0.08);
}

.portal-ticket-live-thread .portal-chat-messages {
    flex: 1 1 auto;
    min-height: 0;
    max-height: none;
}

.portal-ticket-live-head {
    flex-shrink: 0;
}

.portal-ticket-live-thread .portal-chat-thread-head {
    align-items: flex-start;
    gap: 1rem;
    flex-shrink: 0;
}

.portal-ticket-live-thread .commercial-chat-thread-identity {
    display: flex;
    align-items: flex-start;
    gap: 0.85rem;
    min-width: 0;
    flex: 1;
}

.portal-ticket-live-thread .commercial-chat-thread-title {
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
    font-size: 1rem;
    font-weight: 700;
    color: #002849;
}

.portal-ticket-live-thread .commercial-chat-thread-subtitle {
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
    margin-top: 0.2rem;
    font-size: 0.75rem;
    color: rgb(17 55 104 / 0.65);
}

.portal-ticket-live-thread .commercial-chat-thread-actions {
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    justify-content: flex-end;
    gap: 0.5rem;
}

.commercial-chat-status-pill {
    display: inline-flex;
    align-items: center;
    border-radius: 9999px;
    padding: 0.2rem 0.65rem;
    font-size: 0.6875rem;
    font-weight: 700;
    letter-spacing: 0.04em;
    text-transform: uppercase;
    color: #991b1b;
    background: rgb(254 242 242);
    box-shadow: inset 0 0 0 1px rgb(220 38 38 / 0.25);
}

.portal-ticket-live-messages {
    flex: 1 1 auto;
    min-height: 0;
    overflow-x: hidden;
    overflow-y: auto;
    overscroll-behavior: contain;
    scrollbar-gutter: stable;
    padding: var(--portal-scroll-padding-block) var(--portal-scroll-padding-inline);
    padding-inline-end: calc(var(--portal-scroll-padding-inline) + var(--portal-scroll-track-gap));
    background-color: #eef1f4;
    background-image: radial-gradient(circle at 1px 1px, rgb(17 55 104 / 0.035) 1px, transparent 0);
    background-size: 20px 20px;
}

@media (min-width: 768px) {
    .portal-ticket-live-messages {
        padding: 1.25rem 1.5rem;
    }
}

.portal-ticket-live-messages > :not(:last-child) {
    margin-bottom: 0.75rem;
}

.portal-ticket-live-thread.portal-card {
    padding: 0;
}

.portal-ticket-live-composer {
    flex-shrink: 0;
    margin-top: auto;
}

.portal-ticket-live-composer.portal-chat-composer {
    border-top: 1px solid rgb(219 219 219 / 0.9);
    background: #f8f9fb;
}

.portal-ticket-live-notice {
    flex-shrink: 0;
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    gap: 0.35rem 0.75rem;
    margin: 0.75rem 1rem 0;
    border-radius: 0.75rem;
    border: 1px solid rgb(251 191 36 / 0.45);
    background: rgb(255 251 235);
    padding: 0.65rem 0.85rem;
    font-size: 0.8125rem;
    color: #92400e;
}

.portal-ticket-live-notice-link {
    font-weight: 700;
    color: #0598ce;
    text-decoration: none;
}

.portal-ticket-live-notice-link:hover {
    text-decoration: underline;
}

.portal-ticket-live-new-message {
    position: absolute;
    left: 50%;
    bottom: 6.5rem;
    z-index: 5;
    transform: translateX(-50%);
    border: 0;
    border-radius: 9999px;
    background: #0598ce;
    color: #fff;
    padding: 0.45rem 0.9rem;
    font-size: 0.75rem;
    font-weight: 700;
    box-shadow: 0 8px 20px rgb(5 152 206 / 0.35);
    cursor: pointer;
}

/* Eventos de sistema — tags compactas (mesmo padrão do histórico) */
.portal-ticket-live-messages .portal-ticket-thread-event {
    margin-block: 0.35rem;
}

.portal-ticket-live-messages .portal-ticket-thread-event-label {
    font-size: 0.6875rem;
}

/* Bolhas de mensagem na sala ao vivo */
.portal-ticket-live-room .commercial-chat-message-row {
    display: flex;
    justify-content: flex-start;
    padding-inline: 0.25rem;
}

.portal-ticket-live-room .commercial-chat-message-row--out {
    justify-content: flex-end;
}

.portal-ticket-live-room .commercial-chat-message {
    max-width: min(92%, 32rem);
    border-radius: 1rem;
    padding: 0.65rem 0.9rem;
    box-shadow: 0 1px 3px rgb(0 40 73 / 0.08);
}

@media (min-width: 1024px) {
    .portal-ticket-live-room .commercial-chat-message {
        max-width: min(68%, 40rem);
    }
}

@media (min-width: 1536px) {
    .portal-ticket-live-room .commercial-chat-message {
        max-width: min(55%, 46rem);
    }
}

.portal-ticket-live-room .commercial-chat-message--visitor {
    border-top-left-radius: 0.25rem;
    background: #fff;
    color: #002849;
    box-shadow: inset 0 0 0 1px rgb(219 219 219 / 0.85);
}

.portal-ticket-live-room .commercial-chat-message--agent {
    border-top-right-radius: 0.25rem;
    background: #0598ce;
    color: #fff;
}

.portal-ticket-live-room .commercial-chat-message--system,
.portal-ticket-live-room .portal-ticket-live-system-message {
    max-width: 100%;
    background: rgb(17 55 104 / 0.06);
    color: rgb(17 55 104 / 0.75);
    box-shadow: inset 0 0 0 1px rgb(17 55 104 / 0.1);
    text-align: center;
    font-size: 0.75rem;
}

.portal-ticket-live-room .commercial-chat-message-label {
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    gap: 0.35rem;
    margin-bottom: 0.35rem;
    font-size: 0.625rem;
    font-weight: 700;
    letter-spacing: 0.05em;
    text-transform: uppercase;
    opacity: 0.85;
}

.portal-ticket-live-room .commercial-chat-message--agent .commercial-chat-message-label {
    color: rgb(255 255 255 / 0.85);
}

.portal-ticket-live-label {
    border-radius: 9999px;
    background: rgb(220 38 38 / 0.16);
    padding: 0.05rem 0.45rem;
    font-size: 0.5625rem;
    color: #991b1b;
}

.portal-ticket-live-room .commercial-chat-message-text {
    font-size: 0.9375rem;
    line-height: 1.55;
    overflow-wrap: anywhere;
}

.portal-ticket-live-room .commercial-chat-message-time {
    display: block;
    margin-top: 0.35rem;
    font-size: 0.625rem;
    font-weight: 600;
    opacity: 0.72;
}

.portal-ticket-live-room .commercial-chat-message--agent .commercial-chat-message-time {
    color: rgb(255 255 255 / 0.78);
}

.portal-ticket-live-attachments {
    display: flex;
    flex-wrap: wrap;
    gap: 0.5rem;
    margin-top: 0.65rem;
    max-width: 100%;
}

.portal-ticket-live-thread-empty,
.portal-ticket-live-room .commercial-chat-thread-empty {
    display: flex;
    flex: 1;
    align-items: center;
    justify-content: center;
    padding: 2rem 1rem;
}

/* Composer da sala ao vivo */
.portal-ticket-live-composer-form {
    position: relative;
    flex-wrap: wrap;
}

.portal-ticket-live-file {
    position: absolute;
    width: 1px;
    height: 1px;
    overflow: hidden;
    clip: rect(0, 0, 0, 0);
    white-space: nowrap;
}

.portal-ticket-live-file-btn {
    display: inline-flex;
    flex-shrink: 0;
    align-items: center;
    justify-content: center;
    width: 2.75rem;
    height: 2.75rem;
    border-radius: 0.75rem;
    border: 1px solid #dbdbdb;
    background: #fff;
    color: #113768;
    cursor: pointer;
    transition:
        color 160ms ease,
        border-color 160ms ease,
        background-color 160ms ease;
}

.portal-ticket-live-file-btn:hover {
    color: #0598ce;
    border-color: rgb(5 152 206 / 0.4);
    background: rgb(5 152 206 / 0.06);
}

.portal-ticket-live-attachment-preview {
    flex-basis: 100%;
    display: flex;
    flex-wrap: wrap;
    gap: 0.5rem;
    margin-top: 0.5rem;
}

.portal-ticket-live-attachment-item {
    display: inline-flex;
    align-items: center;
    gap: 0.5rem;
    max-width: min(100%, 14rem);
    border-radius: 0.75rem;
    border: 1px solid rgb(219 219 219 / 0.9);
    background: #fff;
    padding: 0.35rem 0.5rem 0.35rem 0.35rem;
}

.portal-ticket-live-attachment-thumb {
    width: 2.25rem;
    height: 2.25rem;
    border-radius: 0.45rem;
    object-fit: cover;
}

.portal-ticket-live-attachment-icon {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 2.25rem;
    height: 2.25rem;
    border-radius: 0.45rem;
    background: rgb(5 152 206 / 0.1);
    font-size: 0.5625rem;
    font-weight: 800;
    color: #0598ce;
}

.portal-ticket-live-attachment-meta {
    min-width: 0;
    display: flex;
    flex-direction: column;
    gap: 0.1rem;
}

.portal-ticket-live-attachment-name {
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
    font-size: 0.6875rem;
    font-weight: 700;
    color: #002849;
}

.portal-ticket-live-attachment-size {
    font-size: 0.625rem;
    color: rgb(17 55 104 / 0.55);
}

.portal-ticket-live-attachment-remove {
    flex-shrink: 0;
    border: 0;
    background: transparent;
    color: rgb(17 55 104 / 0.55);
    font-size: 0.875rem;
    font-weight: 700;
    cursor: pointer;
}

.portal-ticket-live-attachment-remove:hover {
    color: #dc2626;
}

.portal-ticket-live-paste-error {
    flex-basis: 100%;
    margin-top: 0.35rem;
    font-size: 0.75rem;
    font-weight: 600;
    color: #b91c1c;
}

@media (max-width: 640px) {
    .portal-main--ticket-live {
        overflow: visible;
    }

    .portal-ticket-live-thread {
        min-height: max(18rem, calc(100dvh - 10rem));
        height: calc(100dvh - 10rem);
        max-height: calc(100dvh - 10rem);
        border-radius: 0.85rem;
    }

    .portal-ticket-live-messages {
        padding: 0.85rem 1rem;
    }

    .portal-ticket-live-thread .portal-chat-thread-head {
        flex-direction: column;
        align-items: stretch;
    }

    .portal-ticket-live-thread .commercial-chat-thread-actions {
        justify-content: flex-start;
    }

    .portal-ticket-live-room .commercial-chat-message {
        max-width: min(94%, 100%);
    }

    .portal-live-ticket-reply-lock {
        flex-direction: column;
        align-items: stretch;
    }
}

@media (min-width: 1024px) {
    .portal-ticket-live-thread {
        min-height: max(24rem, calc(100dvh - 12rem));
        height: calc(100dvh - 12rem);
        max-height: calc(100dvh - 12rem);
    }
}

html[data-portal-theme='dark'] .portal-ticket-live-thread {
    border-color: var(--portal-dm-border);
    background: var(--portal-dm-bg-card);
}

html[data-portal-theme='dark'] .portal-ticket-live-messages {
    background-color: var(--portal-dm-bg);
    background-image: radial-gradient(circle at 1px 1px, rgb(255 255 255 / 0.04) 1px, transparent 0);
}

html[data-portal-theme='dark'] .portal-ticket-live-composer.portal-chat-composer {
    border-color: var(--portal-dm-border);
    background: var(--portal-dm-bg-card);
}

html[data-portal-theme='dark'] .portal-ticket-live-room .commercial-chat-message--visitor {
    background: var(--portal-dm-bg-card-hover);
    color: var(--portal-dm-text);
    box-shadow: inset 0 0 0 1px var(--portal-dm-border);
}

html[data-portal-theme='dark'] .portal-live-ticket-reply-lock {
    border-color: rgb(220 38 38 / 0.35);
    background: rgb(127 29 29 / 0.2);
}

/* Dashboard administrativa — grids e alertas (importado via app.css após portal-static) */

.portal-main--admin-dashboard {
    width: 100%;
    max-width: none;
    margin-inline: 0;
}

.portal-main:has(.portal-ticket-live-room) {
    display: flex;
    flex-direction: column;
    min-height: calc(100dvh - 4rem);
}

.portal-main:has(.portal-ticket-live-room) .portal-page-shell,
.portal-main:has(.portal-ticket-live-room) .portal-page-content {
    flex: 1 1 auto;
    min-height: 0;
    display: flex;
    flex-direction: column;
}

.portal-admin-dashboard {
    display: flex;
    flex-direction: column;
    gap: 1.75rem;
    min-width: 0;
}

.portal-admin-dashboard-section {
    min-width: 0;
}

.portal-admin-dashboard-section-head {
    display: flex;
    flex-wrap: wrap;
    align-items: flex-end;
    justify-content: space-between;
    gap: 0.75rem 1rem;
    margin-bottom: 1rem;
}

.portal-admin-dashboard-summary-grid,
.portal-admin-dashboard-ticket-grid {
    display: grid;
    gap: 1rem;
    grid-template-columns: minmax(0, 1fr);
    align-items: stretch;
}

@media (min-width: 640px) {
    .portal-admin-dashboard-summary-grid,
    .portal-admin-dashboard-ticket-grid {
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }
}

@media (min-width: 1024px) {
    .portal-admin-dashboard-summary-grid {
        grid-template-columns: repeat(4, minmax(0, 1fr));
    }

    .portal-admin-dashboard-ticket-grid {
        grid-template-columns: repeat(3, minmax(0, 1fr));
    }
}

.portal-admin-dashboard-summary-grid .portal-stat-card,
.portal-admin-dashboard-ticket-grid .portal-stat-card {
    height: auto;
    min-height: 0;
    align-items: flex-start;
}

.portal-admin-dashboard-alert-grid {
    display: grid;
    gap: 0.75rem;
    grid-template-columns: minmax(0, 1fr);
}

@media (min-width: 768px) {
    .portal-admin-dashboard-alert-grid {
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }
}

.portal-admin-alert {
    display: flex;
    align-items: flex-start;
    gap: 0.75rem;
    min-width: 0;
    border-radius: 1rem;
    border: 1px solid rgb(219 219 219 / 0.9);
    background: #fff;
    padding: 0.85rem 1rem;
    text-decoration: none;
    color: inherit;
    box-shadow: 0 1px 2px rgb(0 40 73 / 0.04);
    transition:
        border-color 160ms ease,
        box-shadow 160ms ease,
        background-color 160ms ease;
}

a.portal-admin-alert:hover {
    border-color: rgb(5 152 206 / 0.35);
    box-shadow: 0 4px 12px rgb(0 40 73 / 0.08);
}

.portal-admin-alert--amber {
    border-color: rgb(251 191 36 / 0.45);
    background: rgb(255 251 235 / 0.85);
}

.portal-admin-alert--red {
    border-color: rgb(248 113 113 / 0.45);
    background: rgb(254 242 242);
}

.portal-admin-alert--brand {
    border-color: rgb(5 152 206 / 0.3);
    background: rgb(234 247 252);
}

.portal-admin-alert-icon {
    display: inline-flex;
    flex-shrink: 0;
    align-items: center;
    justify-content: center;
    width: 2.25rem;
    height: 2.25rem;
    border-radius: 0.75rem;
    background: rgb(5 152 206 / 0.1);
    color: #0598ce;
}

.portal-admin-alert--amber .portal-admin-alert-icon {
    background: rgb(251 191 36 / 0.2);
    color: #b45309;
}

.portal-admin-alert--red .portal-admin-alert-icon {
    background: rgb(248 113 113 / 0.15);
    color: #b91c1c;
}

.portal-admin-alert-title {
    display: block;
    font-size: 0.875rem;
    font-weight: 700;
    color: #002849;
}

.portal-admin-alert-desc {
    display: block;
    margin-top: 0.2rem;
    font-size: 0.8125rem;
    line-height: 1.45;
    color: rgb(17 55 104 / 0.7);
}

.portal-admin-alert-count {
    margin-left: auto;
    flex-shrink: 0;
    font-size: 1.125rem;
    font-weight: 800;
    color: #002849;
}

.portal-admin-empty-alert {
    display: flex;
    align-items: flex-start;
    gap: 0.75rem;
    border-radius: 1rem;
    border: 1px solid rgb(219 219 219 / 0.9);
    background: rgb(219 219 219 / 0.12);
    padding: 1rem 1.1rem;
}

.portal-admin-empty-alert-icon {
    display: inline-flex;
    flex-shrink: 0;
    align-items: center;
    justify-content: center;
    width: 2.25rem;
    height: 2.25rem;
    border-radius: 0.75rem;
    background: #fff;
    color: #0598ce;
}

html[data-portal-theme='dark'] .portal-admin-alert,
html[data-portal-theme='dark'] .portal-admin-empty-alert {
    border-color: var(--portal-dm-border);
    background: var(--portal-dm-bg-card);
}

html[data-portal-theme='dark'] .portal-admin-alert-title,
html[data-portal-theme='dark'] .portal-admin-alert-count {
    color: var(--portal-dm-text);
}

html[data-portal-theme='dark'] .portal-admin-alert-desc {
    color: var(--portal-dm-text-muted);
}

/* Abertura de chamado (cliente) — layout fluido + sidebar de anexos */

.portal-ticket-create-page {
    display: flex;
    flex-direction: column;
    gap: var(--portal-stack-gap-md);
    width: 100%;
    max-width: 100%;
    min-width: 0;
    padding-bottom: var(--portal-stack-gap-sm);
}

.portal-ticket-create-header {
    margin-bottom: 0;
}

.portal-ticket-create-breadcrumb {
    margin-bottom: var(--portal-stack-gap-sm);
}

.portal-ticket-create-shell {
    width: 100%;
    max-width: 100%;
    min-width: 0;
}

.portal-ticket-create-card {
    overflow: hidden;
    border-radius: var(--portal-card-radius);
    border-color: #dce8f0;
    box-shadow: 0 16px 40px rgb(0 40 73 / 0.07);
}

/* ── Intro (empresa + dica) ── */
.portal-ticket-create-intro {
    display: grid;
    grid-template-columns: minmax(0, 1fr);
    gap: var(--portal-grid-gap-sm);
    align-items: stretch;
    padding: var(--portal-card-padding);
    border-bottom: 1px solid #e5edf4;
    background: linear-gradient(135deg, #f8fbfd, #eef7fb);
}

@media (min-width: 768px) {
    .portal-ticket-create-intro {
        grid-template-columns: minmax(14rem, 0.85fr) minmax(0, 1.65fr);
        gap: var(--portal-grid-gap);
        padding: var(--portal-card-padding-lg);
    }
}

.portal-ticket-create-intro:not(:has(.portal-ticket-create-company)) {
    grid-template-columns: minmax(0, 1fr);
}

.portal-ticket-create-company,
.portal-ticket-create-tip {
    display: flex;
    min-width: 0;
    align-items: flex-start;
    gap: var(--portal-stack-gap-sm);
    border: 1px solid #dce8f0;
    border-radius: 0.9rem;
    background: #fff;
    padding: 0.9rem;
    box-shadow: 0 1px 2px rgb(0 40 73 / 0.04);
}

.portal-ticket-create-tip {
    border-color: rgb(5 152 206 / 0.2);
    background: rgb(5 152 206 / 0.05);
}

.portal-ticket-create-company-icon,
.portal-ticket-create-tip-icon {
    display: inline-flex;
    flex-shrink: 0;
    align-items: center;
    justify-content: center;
    width: 2.5rem;
    height: 2.5rem;
    border-radius: 0.75rem;
    background: rgb(5 152 206 / 0.1);
    color: #0598ce;
}

.portal-ticket-create-company-label {
    font-size: 0.625rem;
    font-weight: 800;
    letter-spacing: 0.06em;
    text-transform: uppercase;
    color: rgb(17 55 104 / 0.5);
}

.portal-ticket-create-company-name {
    margin-top: 0.15rem;
    font-size: 1rem;
    font-weight: 800;
    line-height: 1.35;
    color: #002849;
}

.portal-ticket-create-tip-title {
    font-size: 0.875rem;
    font-weight: 800;
    color: #002849;
}

.portal-ticket-create-tip-text {
    margin-top: 0.25rem;
    font-size: 0.875rem;
    line-height: 1.55;
    color: rgb(17 55 104 / 0.75);
}

.portal-ticket-create-tip-list {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 0.35rem 0.75rem;
    margin-top: 0.7rem;
    font-size: 0.75rem;
    font-weight: 700;
    color: #113768;
}

.portal-ticket-create-tip-list li {
    position: relative;
    padding-left: 0.8rem;
}

.portal-ticket-create-tip-list li::before {
    content: '';
    position: absolute;
    top: 0.5em;
    left: 0;
    width: 0.35rem;
    height: 0.35rem;
    border-radius: 9999px;
    background: #0598ce;
}

/* ── Corpo: main + aside (grid global) ── */
.portal-ticket-create-form {
    display: flex;
    min-width: 0;
    min-height: 0;
    flex-direction: column;
}

.portal-ticket-create-form > .portal-ticket-create-body,
.portal-ticket-create-form > .portal-layout-grid.portal-ticket-create-body {
    display: grid;
    grid-template-columns: minmax(0, 1fr);
    gap: var(--portal-layout-gap);
    width: 100%;
    min-width: 0;
    align-items: start;
}

@media (min-width: 1024px) {
    .portal-ticket-create-form > .portal-ticket-create-body,
    .portal-ticket-create-form > .portal-layout-grid.portal-ticket-create-body {
        grid-template-columns: minmax(0, 1fr) minmax(var(--portal-layout-aside-min), min(var(--portal-layout-aside-preferred), var(--portal-layout-aside-max)));
    }
}

@media (max-width: 1023px) {
    .portal-ticket-create-aside {
        margin-top: var(--portal-stack-gap-sm);
        padding-top: var(--portal-stack-gap-md);
        border-top: 1px solid #e5edf4;
    }
}

/* ── Coluna principal ── */
.portal-ticket-create-primary {
    min-width: 0;
}

.portal-ticket-create-section-head {
    display: flex;
    align-items: flex-start;
    gap: var(--portal-stack-gap-sm);
    padding: var(--portal-card-padding) var(--portal-card-padding-lg) 0.85rem;
    border-bottom: 1px solid #e5edf4;
}

.portal-ticket-create-section-icon {
    display: inline-flex;
    flex-shrink: 0;
    align-items: center;
    justify-content: center;
    width: 2.25rem;
    height: 2.25rem;
    border-radius: 0.75rem;
    background: rgb(5 152 206 / 0.1);
    color: #0598ce;
}

.portal-ticket-create-section-head h2 {
    font-size: 1rem;
    font-weight: 850;
    line-height: 1.25;
    color: #002849;
}

.portal-ticket-create-section-head p {
    margin-top: 0.2rem;
    font-size: 0.8125rem;
    line-height: 1.45;
    color: #52647a;
}

.portal-ticket-create-fields {
    display: flex;
    flex-direction: column;
    gap: var(--portal-stack-gap-md);
    padding: var(--portal-card-padding-lg);
}

.portal-ticket-create-field {
    display: flex;
    flex-direction: column;
    gap: 0.375rem;
    min-width: 0;
}

.portal-ticket-create-field--full {
    width: 100%;
}

.portal-ticket-create-row {
    display: grid;
    grid-template-columns: minmax(0, 1fr);
    gap: var(--portal-stack-gap-md);
    min-width: 0;
}

@media (min-width: 768px) {
    .portal-ticket-create-row {
        grid-template-columns: minmax(0, 1.25fr) minmax(0, 0.85fr);
    }
}

.portal-ticket-create-textarea {
    min-height: 15rem;
    line-height: 1.65;
    resize: vertical;
}

/* ── Sidebar de anexos ── */
.portal-ticket-create-aside {
    min-width: 0;
}

@media (min-width: 1024px) {
    .portal-ticket-create-aside {
        position: sticky;
        top: 5.5rem;
        align-self: start;
        max-height: calc(100dvh - 7rem);
        margin-top: 0;
        padding-top: 0;
        border-top: 0;
    }
}

.portal-ticket-create-aside-card {
    display: flex;
    min-width: 0;
    min-height: 0;
    flex-direction: column;
    height: auto;
}

@media (min-width: 1024px) {
    .portal-ticket-create-aside-card {
        max-height: calc(100dvh - 7rem);
    }
}

.portal-ticket-create-aside-body {
    display: flex;
    min-width: 0;
    min-height: 0;
    flex: 1 1 auto;
    flex-direction: column;
    gap: var(--portal-stack-gap-sm);
    overflow: hidden;
}

.portal-ticket-create-aside-body .portal-attachment-dropzone {
    position: relative;
    flex-shrink: 0;
    margin-top: 0;
    padding: 0.85rem 0.75rem;
    border-radius: 0.85rem;
    cursor: pointer;
}

.portal-attachment-dropzone--compact .portal-attachment-dropzone-icon {
    width: 2.5rem;
    height: 2.5rem;
    margin-inline: auto;
    margin-bottom: 0.5rem;
    border-radius: 0.75rem;
}

.portal-attachment-dropzone--compact .portal-attachment-dropzone-title {
    font-size: 0.8125rem;
    line-height: 1.4;
}

.portal-attachment-dropzone--compact .portal-attachment-dropzone-hint {
    margin-top: 0.15rem;
    font-size: 0.6875rem;
}

.portal-attachment-file-input--hidden {
    position: absolute;
    width: 1px;
    height: 1px;
    margin: -1px;
    padding: 0;
    overflow: hidden;
    clip: rect(0, 0, 0, 0);
    white-space: nowrap;
    border: 0;
}

.portal-attachment-choose-btn {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 100%;
    min-height: 2.25rem;
    margin-top: 0.65rem;
    padding-inline: 0.875rem;
    font-size: 0.8125rem;
    font-weight: 700;
}

.portal-attachment-dropzone-icon {
    width: 3rem;
    height: 3rem;
    margin-inline: auto;
    margin-bottom: 0.75rem;
    border-radius: 0.95rem;
}

.portal-ticket-create-preview-scroll {
    flex: 1 1 auto;
    min-height: 0;
    max-height: min(24rem, 42vh);
    margin-top: 0;
    padding-block: var(--portal-scroll-padding-block);
    padding-inline: var(--portal-scroll-padding-inline);
    padding-inline-end: calc(var(--portal-scroll-padding-inline) + var(--portal-scroll-track-gap));
}

@media (min-width: 1024px) {
    .portal-ticket-create-preview-scroll {
        max-height: min(28rem, calc(100dvh - 22rem));
    }
}

.portal-ticket-create-preview-scroll:not(.hidden) {
    display: block;
}

.portal-attachment-preview {
    display: flex;
    flex-direction: column;
    gap: var(--portal-stack-gap-sm);
    min-width: 0;
    margin: 0;
    padding: 0;
    list-style: none;
}

.portal-attachment-preview-item {
    display: flex;
    align-items: center;
    gap: 0.65rem;
    min-width: 0;
    border: 1px solid #dbdbdb;
    border-radius: 0.85rem;
    background: #fff;
    padding: 0.65rem;
    box-shadow: 0 1px 2px rgb(0 40 73 / 0.04);
}

.portal-attachment-thumb {
    flex-shrink: 0;
    width: 3rem;
    height: 3rem;
    overflow: hidden;
    border: 1px solid #dbdbdb;
    border-radius: 0.65rem;
    background: rgb(219 219 219 / 0.2);
}

.portal-attachment-thumb img {
    width: 100%;
    height: 100%;
    object-fit: cover;
}

.portal-attachment-meta {
    min-width: 0;
    flex: 1 1 auto;
}

.portal-attachment-name {
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
    font-size: 0.8125rem;
    font-weight: 700;
    color: #002849;
}

.portal-attachment-size {
    margin-top: 0.15rem;
    font-size: 0.6875rem;
    color: rgb(17 55 104 / 0.58);
}

.portal-attachment-remove {
    flex-shrink: 0;
    align-self: center;
    border: 1px solid #dbdbdb;
    border-radius: 9999px;
    background: #fff;
    padding: 0.25rem 0.75rem;
    font-size: 0.6875rem;
    font-weight: 700;
    color: #113768;
    cursor: pointer;
    transition: background-color 160ms ease, border-color 160ms ease, color 160ms ease;
}

.portal-attachment-remove:hover {
    border-color: rgb(252 165 165);
    background: rgb(254 242 242);
    color: rgb(185 28 28);
}

.portal-attachment-feedback {
    flex-shrink: 0;
}

/* ── Ações do formulário ── */
.portal-ticket-create-actions {
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    justify-content: space-between;
    gap: var(--portal-grid-gap-sm);
    margin-top: 0;
    border-top: 1px solid #dce8f0;
    background: #f8fbfd;
    padding: var(--portal-card-padding) var(--portal-card-padding-lg);
}

.portal-ticket-create-submit-note {
    max-width: 28rem;
    font-size: 0.8125rem;
    line-height: 1.45;
    color: #52647a;
}

.portal-ticket-create-action-buttons {
    display: flex;
    flex-wrap: wrap;
    justify-content: flex-end;
    gap: var(--portal-actions-gap-sm, 0.625rem);
}

.portal-ticket-create-action-buttons .portal-btn-primary,
.portal-ticket-create-action-buttons .portal-btn-secondary {
    width: auto;
    min-height: 2.5rem;
}

/* ── Responsivo ── */
@media (max-width: 1023px) {
    .portal-ticket-create-aside {
        position: static;
        max-height: none;
    }

    .portal-ticket-create-aside-card {
        max-height: none;
    }

    .portal-ticket-create-preview-scroll {
        max-height: min(20rem, 50vh);
    }
}

@media (max-width: 719px) {
    .portal-ticket-create-tip-list,
    .portal-ticket-create-row {
        grid-template-columns: minmax(0, 1fr);
    }

    .portal-ticket-create-intro,
    .portal-ticket-create-fields,
    .portal-ticket-create-section-head,
    .portal-ticket-create-actions {
        padding-inline: var(--portal-card-padding);
    }

    .portal-ticket-create-actions {
        flex-direction: column;
        align-items: stretch;
    }

    .portal-ticket-create-action-buttons {
        flex-direction: column-reverse;
    }

    .portal-ticket-create-action-buttons .portal-btn-primary,
    .portal-ticket-create-action-buttons .portal-btn-secondary {
        width: 100%;
        justify-content: center;
    }
}

/* ── Dark mode ── */
html[data-portal-theme='dark'] .portal-main:has(.portal-ticket-create-page) {
    background: #061426;
}

html[data-portal-theme='dark'] .portal-ticket-create-card,
html[data-portal-theme='dark'] .portal-ticket-create-company,
html[data-portal-theme='dark'] .portal-ticket-create-tip,
html[data-portal-theme='dark'] .portal-attachment-preview-item {
    border-color: var(--portal-dm-border, #17324d);
    background: var(--portal-dm-bg-card, #0b1d31);
    box-shadow: none;
}

html[data-portal-theme='dark'] .portal-ticket-create-intro,
html[data-portal-theme='dark'] .portal-ticket-create-actions {
    border-color: var(--portal-dm-border, #17324d);
    background: #10283d;
}

html[data-portal-theme='dark'] .portal-ticket-create-section-head {
    border-color: var(--portal-dm-border, #17324d);
}

html[data-portal-theme='dark'] .portal-ticket-create-section-head h2,
html[data-portal-theme='dark'] .portal-ticket-create-company-name,
html[data-portal-theme='dark'] .portal-ticket-create-tip-title {
    color: var(--portal-dm-text, #f4f8fc);
}

html[data-portal-theme='dark'] .portal-ticket-create-section-head p,
html[data-portal-theme='dark'] .portal-ticket-create-tip-text,
html[data-portal-theme='dark'] .portal-ticket-create-submit-note,
html[data-portal-theme='dark'] .portal-ticket-create-tip-list {
    color: #b8c7d9;
}

html[data-portal-theme='dark'] .portal-ticket-create-aside {
    border-color: var(--portal-dm-border, #17324d);
}

html[data-portal-theme='dark'] .portal-attachment-dropzone {
    border-color: var(--portal-dm-border, #17324d);
    background: rgb(6 20 38 / 0.58);
}

html[data-portal-theme='dark'] .portal-attachment-name {
    color: #d9e7f5;
}

/* Detalhe do chamado — grid main + sidebar */

.portal-page--ticket {
    --portal-ticket-aside-top: 5rem;
    --portal-ticket-aside-offset: 6rem;
    --portal-ticket-aside-sticky-top: 4.5rem;
    --portal-ticket-aside-safe-bottom: 1.5rem;
    --portal-ticket-aside-max-height: calc(100dvh - var(--portal-ticket-aside-sticky-top) - var(--portal-ticket-aside-safe-bottom));
    --portal-ticket-aside-width: clamp(20rem, 22vw, 23.75rem);
    --portal-ticket-thread-max: 100%;
    --portal-ticket-history-min: min(16rem, 34vh);
    --portal-ticket-history-max: min(36rem, calc(100dvh - var(--portal-ticket-aside-offset) - 14rem));
}

/* ── Grid responsivo main + aside ── */
.portal-page--ticket .portal-layout-grid--ticket,
.portal-page--ticket .portal-layout-grid.portal-layout-grid--aside-wide {
    display: grid;
    align-items: start;
    width: 100%;
    min-width: 0;
    gap: var(--portal-layout-gap);
    grid-template-columns: minmax(0, 1fr);
}

@media (min-width: 1024px) {
    .portal-page--ticket .portal-layout-grid--ticket,
    .portal-page--ticket .portal-layout-grid.portal-layout-grid--aside-wide {
        grid-template-columns: minmax(0, 1fr) var(--portal-ticket-aside-width);
    }
}

/* ── Coluna principal (largura total da célula do grid) ── */
.portal-page--ticket .portal-layout-main {
    display: flex;
    flex-direction: column;
    gap: var(--portal-stack-gap-md);
    min-width: 0;
    width: 100%;
}

@media (min-width: 1024px) {
    .portal-page--ticket .portal-layout-main {
        min-height: 0;
    }

    .portal-page--ticket .portal-ticket-history-card {
        flex: 1 1 auto;
        min-height: 0;
        display: flex;
        flex-direction: column;
    }

    .portal-page--ticket .portal-ticket-history-card .portal-section-body {
        flex: 1 1 auto;
        min-height: 0;
        display: flex;
        flex-direction: column;
    }

    .portal-page--ticket .portal-ticket-reply-card,
    .portal-page--ticket .portal-card--internal-note,
    .portal-page--ticket .portal-layout-main > .portal-live-ticket-banner,
    .portal-page--ticket .portal-layout-main > .portal-live-ticket-reply-lock {
        flex: 0 0 auto;
    }
}

/* Histórico — scroll interno com altura proporcional à viewport */
.portal-page--ticket .portal-ticket-history-card {
    min-width: 0;
}

.portal-page--ticket .portal-ticket-history-scroll,
.portal-page--ticket .portal-ticket-history-scroll.portal-scroll-area {
    width: 100%;
    min-width: 0;
    min-height: var(--portal-ticket-history-min);
    max-height: var(--portal-ticket-history-max);
    overflow-x: hidden;
    overflow-y: auto;
}

@media (max-width: 1023px) {
    .portal-page--ticket .portal-ticket-history-scroll,
    .portal-page--ticket .portal-ticket-history-scroll.portal-scroll-area {
        min-height: min(14rem, 32vh);
        max-height: min(22rem, 46vh);
    }

    .portal-page--ticket .portal-ticket-history-card {
        flex: none;
        display: block;
    }

    .portal-page--ticket .portal-ticket-history-card .portal-section-body {
        flex: none;
        display: block;
    }
}

/* ── Sidebar do detalhe — scroll só no wrapper, cards inteiros ── */
.portal-page--ticket .portal-layout-aside.portal-ticket-aside,
.portal-page--ticket .portal-layout-aside.portal-ticket-detail-aside {
    align-self: start;
    width: 100%;
    min-width: 0;
    max-width: none;
    height: auto;
    max-height: none;
    min-height: 0;
    margin: 0;
    padding: 0;
    overflow: visible;
    gap: 0;
}

.portal-page--ticket .portal-ticket-aside-scroll {
    width: 100%;
    min-width: 0;
    min-height: 0;
    overflow: visible;
}

.portal-page--ticket .portal-ticket-aside-stack {
    display: flex;
    flex-direction: column;
    align-items: stretch;
    justify-content: flex-start;
    gap: var(--portal-aside-stack-gap);
    min-width: 0;
    width: 100%;
    padding-bottom: 0.5rem;
}

.portal-page--ticket .portal-ticket-aside-stack > * {
    flex: 0 0 auto;
    width: 100%;
    min-width: 0;
    height: auto;
    min-height: 0;
    max-height: none;
    margin: 0;
}

.portal-page--ticket .portal-ticket-aside .portal-aside-card,
.portal-page--ticket .portal-ticket-aside .portal-ticket-aside-card {
    display: flex;
    flex-direction: column;
    flex: 0 0 auto;
    height: auto;
    min-height: 0;
    max-height: none;
    overflow: visible;
    position: static;
    top: auto;
}

.portal-page--ticket .portal-ticket-aside .portal-aside-card-body,
.portal-page--ticket .portal-ticket-aside .portal-aside-card-header {
    flex: 0 0 auto;
}

@media (min-width: 1024px) {
    .portal-page--ticket .portal-layout-aside.portal-ticket-aside,
    .portal-page--ticket .portal-layout-aside.portal-ticket-detail-aside {
        position: sticky;
        top: var(--portal-ticket-aside-sticky-top);
        display: flex;
        flex-direction: column;
        width: var(--portal-ticket-aside-width);
        min-width: 20rem;
        max-width: 23.75rem;
    }

    .portal-page--ticket .portal-ticket-aside-scroll {
        flex: 0 1 auto;
        max-height: var(--portal-ticket-aside-max-height);
        overflow-x: hidden;
        overflow-y: auto;
        overscroll-behavior: contain;
        scrollbar-gutter: stable;
        padding-bottom: var(--portal-ticket-aside-safe-bottom);
        scroll-padding-block-end: var(--portal-ticket-aside-safe-bottom);
        -webkit-overflow-scrolling: touch;
    }

    .portal-page--ticket .portal-ticket-aside-scroll::-webkit-scrollbar {
        width: 0.35rem;
    }

    .portal-page--ticket .portal-ticket-aside-scroll::-webkit-scrollbar-thumb {
        border-radius: 9999px;
        background: rgb(17 55 104 / 0.18);
    }
}

/* Atendimento por nível — recolhido inteiro; expandido com scroll interno */
.portal-page--ticket .portal-ticket-aside .portal-level-timeline--aside {
    padding: 0;
    overflow: visible;
}

.portal-page--ticket .portal-ticket-aside .portal-level-timeline--aside:not(.portal-level-timeline--expanded) .portal-level-timeline__panel {
    margin: 0;
    padding: 0;
    border: 0;
}

.portal-page--ticket .portal-ticket-aside .portal-level-timeline--aside.portal-level-timeline--expanded {
    overflow: hidden;
}

.portal-page--ticket .portal-ticket-aside .portal-level-timeline--aside.portal-level-timeline--expanded .portal-level-timeline__groups,
.portal-page--ticket .portal-ticket-aside .portal-level-timeline--aside.portal-level-timeline--expanded .portal-level-timeline__groups.portal-scroll-area {
    max-height: min(14rem, 34vh);
    overflow-x: hidden;
    overflow-y: auto;
    overscroll-behavior: contain;
}

/* Anular sticky/overflow legado do portal-static na sidebar do chamado */
.portal-page--ticket .portal-ticket-aside .portal-ticket-detail-panel,
.portal-page--ticket .portal-ticket-aside .portal-ticket-sidebar,
.portal-page--ticket .portal-ticket-detail-aside .portal-ticket-detail-panel,
.portal-page--ticket .portal-ticket-detail-aside .portal-ticket-sidebar {
    position: static !important;
    top: auto !important;
    height: auto !important;
    max-height: none !important;
    overflow: visible !important;
}

/* Detalhes / listas na sidebar */
.portal-page--ticket .portal-ticket-detail-list {
    display: flex;
    flex-direction: column;
    gap: 0.75rem;
    margin: 0;
}

.portal-page--ticket .portal-ticket-detail-list > div {
    min-width: 0;
}

.portal-page--ticket .portal-ticket-detail-term,
.portal-page--ticket .portal-ticket-detail-value {
    overflow-wrap: anywhere;
    word-break: break-word;
}

.portal-page--ticket .portal-live-ticket-panel {
    display: flex;
    flex-direction: column;
    gap: var(--portal-stack-gap-sm);
    width: 100%;
    min-width: 0;
}

/* Mobile / tablet — sidebar abaixo do main, fluxo natural */
@media (max-width: 1023px) {
    .portal-page--ticket .portal-ticket-aside,
    .portal-page--ticket .portal-ticket-detail-aside {
        position: static;
        top: auto;
        width: 100%;
        max-width: none;
        max-height: none;
        margin-top: var(--portal-stack-gap-sm);
    }

    .portal-page--ticket .portal-ticket-aside-scroll {
        max-height: none;
        overflow: visible;
        padding-bottom: 0;
    }

    .portal-page--ticket .portal-ticket-aside .portal-level-timeline--aside.portal-level-timeline--expanded .portal-level-timeline__groups,
    .portal-page--ticket .portal-ticket-aside .portal-level-timeline--aside.portal-level-timeline--expanded .portal-level-timeline__groups.portal-scroll-area {
        max-height: min(18rem, 42vh);
    }
}

/* Dark mode */
html[data-portal-theme='dark'] .portal-page--ticket .portal-ticket-aside-scroll::-webkit-scrollbar-thumb {
    background: rgb(255 255 255 / 0.16);
}

/* Toolbar do topo — badges + ações */
.portal-page-header--ticket {
    gap: 0.625rem;
}

.portal-ticket-detail-toolbar {
    width: 100%;
    min-width: 0;
}

.portal-toolbar--ticket {
    flex-wrap: wrap;
    align-items: center;
    justify-content: space-between;
    gap: 0.5rem 0.75rem;
}

.portal-toolbar-group--status {
    flex: 1 1 auto;
    min-width: 0;
}

.portal-page-actions--ticket {
    flex: 0 1 auto;
    justify-content: flex-start;
    gap: 0.5rem;
}

.portal-button-row--primary,
.portal-button-row--secondary {
    display: inline-flex;
    flex-wrap: wrap;
    align-items: center;
    gap: 0.375rem;
}

.portal-ticket-detail-toolbar-form {
    display: inline-flex;
    margin: 0;
}

.portal-ticket-detail-toolbar .portal-btn-primary--toolbar,
.portal-ticket-detail-toolbar .portal-btn-secondary--toolbar {
    min-height: 2rem;
    padding-inline: 0.875rem;
    padding-block: 0.3125rem;
    font-size: 0.8125rem;
    font-weight: 600;
    box-shadow: none;
}

.portal-ticket-detail-toolbar .portal-btn-primary--toolbar {
    background-color: #002849;
}

.portal-ticket-detail-toolbar .portal-btn-primary--toolbar:hover {
    background-color: #113768;
}

.portal-ticket-detail-toolbar .portal-btn-secondary--positive {
    border-color: rgb(167 243 208);
    color: rgb(6 95 70);
}

.portal-ticket-detail-toolbar .portal-btn-secondary--positive:hover {
    border-color: rgb(110 231 183);
    color: rgb(4 120 87);
    background: rgb(236 253 245);
}

@media (max-width: 639px) {
    .portal-toolbar--ticket {
        flex-direction: column;
        align-items: stretch;
    }

    .portal-page-actions--ticket {
        flex-direction: column;
        align-items: stretch;
        width: 100%;
    }

    .portal-button-row--primary,
    .portal-button-row--secondary {
        width: 100%;
    }

    .portal-ticket-detail-toolbar .portal-btn-primary--toolbar,
    .portal-ticket-detail-toolbar .portal-btn-secondary--toolbar {
        width: 100%;
        justify-content: center;
    }

    .portal-ticket-detail-toolbar-form {
        width: 100%;
    }
}

@media (min-width: 640px) {
    .portal-page-actions--ticket {
        justify-content: flex-end;
        margin-left: auto;
    }
}

.portal-ticket-detail-toolbar--badges-only .portal-toolbar--ticket {
    justify-content: flex-start;
}

/* Cascade final sidebar — vence portal-static e portal-aside genérico */
.portal-page--ticket .portal-ticket-aside .portal-aside-card,
.portal-page--ticket .portal-ticket-aside .portal-ticket-aside-card {
    overflow: visible;
}

.portal-page--ticket .portal-ticket-aside .portal-level-timeline--aside:not(.portal-level-timeline--expanded) {
    overflow: visible;
}

.portal-page--ticket .portal-ticket-aside .portal-level-timeline--aside.portal-level-timeline--expanded {
    overflow: hidden;
}